Guest User
November 13, 2024
I booked a room for 6 people, and it stated on Trip.com that the room has 3 double beds. When I arrived at the hotel, I was informed that the largest room at the hotel has only 2 king-sized beds, so I don't know who should be responsible for this wrong information being published on Trip.com, the staff told me that it's the fault of the agent from Trip.com, it was an unpleasant experience, even worse when I saw the condition of the room, terribly dirty with poops in the toilet bowl