Hotel Modena Old Town

Excellent localisation in city center! Very kind and helpful stuff. Rooms are clean. Design is old. Best price with cool breakfast. Thank you I will recommend!

I booked a single room at Hotel Modena in Malcesine directly from the hotel website several months in advance. Malcesine is the most charming town around Lake Garda, IMO, and since it's tiny and crowded, it pays to book accommodation as long in advance as you can. Besides, there are limited choices for budget hotels around Lake Garda. Anyway, close to my arrival, the ATV bus company stated that there would be no bus service from Garda to Malcesine on the day I was planning to arrive, May 1, because it is a National Day in Italy (it turned out there were buses, after all, but that's another story!). So I contacted the hotel to change my dates, and they promptly acquiesced. I asked for an early checkin, and I was graciously allowed to checkin at 12:30PM. I had also asked for a quiet room on the highest floor, and I was happy to see my room (#311) was on the top floor (there's an elevator). Thanks to Doina's tireless and thorough cleaning, the room was pristine; the bedsheets were the cleanest I've seen in Italy, a brilliant white. Since the weather was cold, the kind and helpful Joshua showed me how to turn the heat on. The only thing I would change is very minor: a handheld shower, instead of the fixed shower head. Breakfast is plentiful, including both sweet and flavory choices, and even some fresh fruit. Always with a smile, Doina is making sure that breakfast fares are replenished, so there's never an unmet need. After checkout, I was allowed to store the luggage for the rest of the day. I cannot praise enough the professionalism, and kindness, of the staff at Hotel Modena in Malcesine.

The check-in process was a breeze, and I must say, Luca, Joshua, and the incredible kitchen staff made our stay truly unforgettable. Their warmth and genuine care made us feel like we were among friends rather than guests. The hotel's location couldn't be more perfect, just a minute's stroll from the breathtaking Lake Garda. Luca and Joshua went above and beyond, not only providing us with fantastic recommendations for exploring the area and proving to be true lifesavers. During a hiking excursion, we found ourselves in a dire situation. Without hesitation, we turned to Luca and Joshua, sharing our plight. Their swift action and calm demeanour were nothing short of heroic. They immediately sprang into action, contacting the local emergency response team on our behalf. It's no exaggeration to say that they saved our lives. Their quick thinking and unwavering support ensured that we made it through a terrifying ordeal unscathed. Words cannot express the depth of our gratitude. Luca and Joshua's compassion and reliability are unparalleled. They didn't just provide exceptional service; they showed us the true meaning of hospitality and kindness. Our hearts are forever indebted to them, and we will cherish their acts of bravery and selflessness for a lifetime.

I think Malcesine is the nicest village on Lake Garda, and this small, friendly, family run hotel in the Old Town is a great place to stay. Just yards from the lake shore, a few minutes walk from ferry boat, bus, and loads of restaurants, shops and bars. Also easy walk to castle, cable car, and several small swimming spots on the lake. I had a room facing the street, which was no problem at night, as with double glazing and air con I was not disturbed. The breakfast buffet was ample. Great value (book direct with the hotel, it will be cheaper). Staff speak good English and even brought me a kettle for my room.