Guest User
April 10, 2024
Terrible Experience at Off Day Inn Male I must express my utmost disappointment with the appalling treatment received during my recent stay at your establishment. Despite assurances of a reasonable daily rate and the option for a late check-out, the reality was far from satisfactory. Upon arrival, I was blindsided by unexpected charges, completely contradicting the terms initially agreed upon. This blatant disregard for transparency and fairness left me feeling exploited and vulnerable. In a distressing turn of events, I found myself in a situation where im no longer felt safe staying alone. This forced me to seek the company of a friend for added security, highlighting the failure of your hotel to provide a safe and welcoming environment for guests. To make matters worse, the response from the hotel owner was nothing short of abysmal. Instead of addressing the concerns raised, they responded with rudeness and indifference, demonstrating a shocking lack of professionalism and empathy. As someone who previously spoke highly of your establishment, I am ashamed to have recommended it. The treatment I endured is simply unacceptable, and I can assure you that my experience will be shared widely to warn others of the deplorable standards at your hotel. It is my sincere hope that you take this feedback seriously and take immediate steps to rectify these issues.