Hotel Morning Star

I had a very bad experience. We had booking through travel agent (Hire Himachal Cab), when we reached to the hotel at night 10 PM they told you don't have any booking here then they suggested to go to a different hotel at ground level, and told this is also our hotel. Their behavior was very bad and they have a setting with the travel agent, they sell the room with higher price and forced us to go the low standard hotel. The food and service was extremely bad, there was no water some time. They are No. 1 cheater, please don't go to this hotel. There are many hotels surrounding of that place.

Food is good and the staff was very helpful, Room which are getting it's good but bed linen is very bad they stay we are expected not up to mark, towels condition is very bad poor flower decoration & cake also not good ,we stayed 4nights , only food is good expected other all thing need to improve