Mandalay Hotels with Airport pickup service

The hotel is very clean, the gym is well-equipped, and the breakfast is rich and delicious. The service attitude at the front desk is good. Special thanks to Mr. Myint Zaw Aye for helping me communicate and book the trip from Mandalay to Bagan. The hotel wifi is not very fast which is the only drawback.

Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery

This was a great hostel to stay in. We got a private room and it was so comfortable and quiet. The location is perfect to see the main sights in Mandalay and they have a travel agent to help you set up tours for sites outside of Mandalay. We will stay here again if we come back.

I only stayed 1 night at this hotel but it’s absolutely wonderful. Unlike most hotels in SE Asia the beds here are so comfortable and not rock hard. The shower was great, the water is hot and the pressure is perfect. Breakfast is 5/5 because there’s such a wonderful variety. They had fresh pastries and an actual omelette station. Another highlight of this hotel is the rooftop. There’s an infinity pool and a bar. It was nice to NOT have to scream across the table to chat with my fiancé because the atmosphere/ambiance is perfect. Nice light music and a very chill place to be. I highly recommend this hotel.

The hotel is new and clean, the beds are comfortable, and the staff are friendly and helpful. Breakfast was a bit average. Overall, I think this is a great hotel. The staff will do their best to provide quality service so that you can have a pleasant stay in Mandalay. Will definitely come again. By the way, they also serve halal food here :)

First thing what we seen when we came to hotel was that they wrote my name on a board that they are waiting for us :) We are travelling a lot and it was nice to see this! :) Second thing is that we are on our honeymoon at the moment and they made our room super nice :))) I always have many questions and they helped me to answer all of it! I mean... Guys, thank you for very good first impression of Myanmar! It is very important :) By the way, food was good as well! Thank you for everything and for everyone - just stay here, you will be in a good hands :)

The hotel staff were very friendly and friendly and excellent attention, and we were able to enjoy our stay in Mandalay. In general, people are very pleasant, simple and smile. The rooms and the whole hotel, is very organized and clean. We recommend it.

Great

The hotel looks good, the service is good, and there are places to change money, but there are no places to buy things around. Breakfast was average, rooms were a bit dated and there were many mosquitoes. Overall, the price is average.

The hotel is quite new! The room is quite spacious! Health is very good! Service is also OK! There is a gym and a semi-outdoor pool on the top floor! the most important is! ! Can overlook the entire Mandalay! !太赞啦 Refills (*^▽^*)