Arquiza St. Corner, 0930 Alhambra St, Ermita, City of Manila, Metro Manila, 0930, PhilippinesView Hotel Details
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Red Planet Manila Bay Guest Reviews
4.3/5
Very Good
200 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.5
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All reviews(200)
Positive reviews(189)
Reviews with photos/video(65)
Awesome stay(67)
Clean and tidy(56)
Friendly owner(39)
Convenient location(22)
Great location(21)
Loved the view(12)
Great value for money(12)
Negative reviews(11)
Guest User
Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
It was a wonderful experience. The services were very good. The staff were very polite. The foods we choose were “yummy”.
Response from Property: Hi,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your recent stay with us. It is delightful to hear that you had a wonderful experience, highlighting the amenities we offer and the staff’s hospitality. We are glad to know that you have also enjoyed your dining experience at our partner restaurant. Please allow me to share your compliments with the team, as recognition like yours motivates them to consistently deliver excellent services for our guests.Safe travels, and we look forward to welcoming you back for another memorable visit!Sincerely,R. SatorHotel Manager
Guest User
Twin Room
Stayed in Jul 2024
Business travelers
2 review
3.2/5
Posted on Jul 20, 2024
There’s no towel, shampoo, soap, toothbrush, toothpaste, coffee, or at least water inside the room. We booked for two days and paid more than what we’ve got. It’s disappointing.
Response from Property: Hi,Greetings from Red Planet Manila Bay!We appreciate you taking the time to provide your feedback. We have noted your observations regarding the limited amenities. As a value hotel, some items are not included in the room rate but are available at the front desk for a minimal cost. Additionally, shower and bath gel and towels are provided in each room. Complimentary water is offered, and the dispenser is located on the second-floor lobby. Please be assured that we are continuously reviewing and enhancing our offerings to ensure a better guest experience.Thank you for your understanding, and we hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,R. SatorHotel Manager
Elainegee
Twin Room
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Jun 27, 2024
It was a nice stay. Room was clean though it's small. People also there are accommodating. Always offering help. Red planet hotel is really a lucky hotel for my us visa interview was approved!
Response from Property: Hi Elaingee,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to hear that you found our hotel to be a nice place to stay, with positive remarks on our clean rooms and the staff's hospitality. We are pleased to learn that our commitment to providing a warm and welcoming environment made your stay exceptional.We are thrilled to know that you were approved with your US visa application. It is truly wonderful to hear that our hotel played a part in your journey.Safe travels, and we look forward to welcoming you back on your next visit in the city!Sincerely,R. SatorHotel Manager
Catherine Hinay
Twin Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
We have a great stay so far at Red Planet Tower Hotel, the services of the personnel is quiet good, they were courteous, the facilities were great beyond expectations. I will not hesitate recommending this hotel to my friend who have a trip plan in Manila soon.
Response from Property: Hi Catherine,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for giving us a perfect rating! It is delightful to learn that the facilities we offer exceeded your expectations. Committed to providing top-notch service, we are pleased to hear your commendation for the staff's courtesy. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver memorable experiences for our guests.We are extremely grateful for your recommendation, and as your preferred hotel in Manila, we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager
Queenne Marez
Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Thank you, Red Planet Hotel! Malinis at maganda ang hotel. Na enjoy kami ni husband ko. Comfortable kami. Sa uulitin. 💙
Response from Property: Hi Queenne,Thank you for choosing Red Planet Manila Bay as your second home! We appreciate you taking the time to share your feedback, and for providing us with a perfect rating! It is delightful to hear that you had an exceptional stay, with positive remarks on the room's cleanliness, modern facilities, and comfortability.We are extremely grateful for your continuous support, and as your preferred hotel in Manila, we look forward to welcoming you back!Sincerely,R. SatorHotel Manager
Miechel
Twin Room
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 14, 2024
It was a great experience to stay in this hotel and that makes me feel like I'm home. From the doorman, receptionist, and housekeeper, everyone there is very accommodating. Thank you so much Red Planet for making my stay great 🥰🥰🥰
Response from Property: Hi Miechel,Thank you for choosing Red Planet Manila Bay as your second home! It is delightful to hear that you had an exceptional stay with us. Committed to providing top-notch service, we are pleased to hear your commendation for the staff's hospitality. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to continuously deliver memorable experiences for our guests.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager
Joyce
Double Room
Stayed in Jul 2024
Other
5 review
4.0/5
Very Good
Posted on Jul 13, 2024
it is nice and nearest place to US embassy
Response from Property: Hi Joyce,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback, and for providing us with a high rating! It is wonderful to know that you had a pleasant stay with us. We are also pleased to hear your positive remark on the hotel's strategic location, just a stone's throw away from the US Embassy. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager
Renegade77
Double Room
Stayed in Mar 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Apr 1, 2024
Tidy hotel with all the amenities you need. Located in a great place near Manila Bay, close to Robinsons mall and where the nightlife is.
Response from Property: Hi Renegade77,
Greetings from Red Planet Manila Bay!
We appreciate you taking the time to share your feedback. It is delightful to learn that you had an excellent stay, with positive remarks on the amenities and services we offer. We are also thrilled to have been part of your seamless experience exploring tourist attractions and various establishments in the city. Your satisfaction and convenience are our top priorities!
Safe travels, and we look forward to welcoming you back soon!
Sincerely,
R. Sator
Hotel Manager
Cairel
Twin Room
Stayed in Mar 2024
Solo travelers
16 review
4.2/5
Very Good
Posted on Mar 4, 2024
Red Hotel Manila Bay offers a delightful stay with its modern amenities, excellent service, and stunning views. Conveniently located, it provides a comfortable retreat for both business and leisure travelers.
Response from Property: Hi Cairel,Greetings from Red Planet Manila Bay!We would like to express our heartfelt gratitude for taking the time to share a detailed review of your stay. Your satisfaction and convenience are our top priorities, and it is delightful to hear that our commitment to providing top-notch service met your expectations. We are also thrilled to learn that our staff’s hospitality and the hotel’s prime location contributed to making your stay exceptional. It is our pleasure to have accommodated you in a room offering magnificent views! Your appreciation is the greatest reward for our team's effort. Thank you for staying, and we look forward to welcoming you back in your future travels!Sincerely,R. SatorHotel Manager
Guest User
Twin Room
Stayed in Feb 2024
Solo travelers
1 review
3.0/5
Posted on Feb 29, 2024
For the first time I’ve been charged P75.00 for a tiny and light stain coz I have my monthly period unbelievable so what’s the purpose of your room rate if cleaning and laundry charges were not included. I’ve been to 3-5 stars hotel but I was never charge for a STAIN and come to think of it I always left my bed tidy not messy. iThe location was perfect for my US visa renewal.
Response from Property: Hi Chline,Greetings from Red Planet Manila Bay!Thank you for sharing your review with us. We appreciate your positive feedback on the hotel's strategic location. While we strive to maintain the highest standards of customer satisfaction, we are truly sorry to learn about the charges incurred during your stay. After thorough investigation, there was a distinct incident of bloodstains in your room, affecting the bed sheet. It is important to note that while regular washing can remove bloodstains, a special laundry treatment is recommended to ensure hygiene standards are met. This incident is covered by the hotel policies outlined in the Registration Form, which you acknowledged upon check-in. Thorough washing treatments are being implemented to ensure safe and clean hotel linens and amenities for our guests. Again, we apologise for the inconvenience, and we hope that this will not discourage you from considering another stay at our hotel soon.Sincerely,R. SatorHotel Manager
Hazel Elbenmary
Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Very near to US embassy. and the hotel is very affordable.
Response from Property: Hi Hazel,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to hear your positive remarks about the hotel's strategic location, being a stone's throw away from the US Embassy. We are also thrilled that you found our competitive rates, featuring modern rooms and facilities, to be a good value for money. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager
Guest User
Twin Room
Stayed in May 2024
Solo travelers
2 review
4.5/5
Great
Posted on May 14, 2024
The hotel is very accessible to my destination.
Response from Property: Hi,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback with us. It is delightful to learn that you had an exceptional stay, highlighting the hotel's strategic location and accessibility. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager
Precean
Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
its nice and comfy recommendable
Response from Property: Hi Precean,Thank you for choosing Red Planet Manila Bay as your second home. We appreciate you taking the time to share your feedback, and for giving us a perfect rating! It is great to know that you had a comfortable stay with us.We are extremely grateful for your recommendation, and as your preferred hotel in Manila, we look forward to welcoming you back!Sincerely,R. SatorHotel Manager
Abbylixous09
Twin Room
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Accessible to various establishments. No matter how hectic the schedule is we were able to witness the Manila Bay. We had a side trip to Intramuros too. We admire the cleanliness of the room. They have a friendly staff and was so helpful in various ways.
Response from Property: Hi Abbylixous09,Thank you for choosing Red Planet Manila Bay as your second home. We are delighted to hear that you had an exceptional stay, with positive remarks on our clean rooms and staff's hospitality. Your satisfaction is our top priority! Please allow me to share your compliments with our staff, as it is with such kind words that we aspire to continuously deliver memorable experiences to our guests. We are also thrilled that we have been part of your seamless experience exploring various establishments and top tourist attractions Manila has to offer. Safe travels, and we look forward to welcoming you back for another fantastic visit!Sincerely,R. SatorHotel Manager
Guest User
Twin Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Clean and nice facilities
Response from Property: Hi,Thank you for choosing Red Planet Manila Bay as your second home! We are delighted to learn that you had an exceptional stay, highlighting the hotel's cleanliness and modern facilities. Your satisfaction is our top priority!We appreciate you taking the time to share your feedback, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager