Red Planet Manila Bay Reviews

Response from Property: Hi,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your recent stay with us. It is delightful to hear that you had a wonderful experience, highlighting the amenities we offer and the staff’s hospitality. We are glad to know that you have also enjoyed your dining experience at our partner restaurant. Please allow me to share your compliments with the team, as recognition like yours motivates them to consistently deliver excellent services for our guests.Safe travels, and we look forward to welcoming you back for another memorable visit!Sincerely,R. SatorHotel Manager

Response from Property: Hi,Greetings from Red Planet Manila Bay!We appreciate you taking the time to provide your feedback. We have noted your observations regarding the limited amenities. As a value hotel, some items are not included in the room rate but are available at the front desk for a minimal cost. Additionally, shower and bath gel and towels are provided in each room. Complimentary water is offered, and the dispenser is located on the second-floor lobby. Please be assured that we are continuously reviewing and enhancing our offerings to ensure a better guest experience.Thank you for your understanding, and we hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,R. SatorHotel Manager

Response from Property: Hi Elaingee,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to hear that you found our hotel to be a nice place to stay, with positive remarks on our clean rooms and the staff's hospitality. We are pleased to learn that our commitment to providing a warm and welcoming environment made your stay exceptional.We are thrilled to know that you were approved with your US visa application. It is truly wonderful to hear that our hotel played a part in your journey.Safe travels, and we look forward to welcoming you back on your next visit in the city!Sincerely,R. SatorHotel Manager

Response from Property: Hi Catherine,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for giving us a perfect rating! It is delightful to learn that the facilities we offer exceeded your expectations. Committed to providing top-notch service, we are pleased to hear your commendation for the staff's courtesy. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver memorable experiences for our guests.We are extremely grateful for your recommendation, and as your preferred hotel in Manila, we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

Response from Property: Hi Queenne,Thank you for choosing Red Planet Manila Bay as your second home! We appreciate you taking the time to share your feedback, and for providing us with a perfect rating! It is delightful to hear that you had an exceptional stay, with positive remarks on the room's cleanliness, modern facilities, and comfortability.We are extremely grateful for your continuous support, and as your preferred hotel in Manila, we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

Response from Property: Hi Miechel,Thank you for choosing Red Planet Manila Bay as your second home! It is delightful to hear that you had an exceptional stay with us. Committed to providing top-notch service, we are pleased to hear your commendation for the staff's hospitality. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to continuously deliver memorable experiences for our guests.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

Response from Property: Hi Joyce,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback, and for providing us with a high rating! It is wonderful to know that you had a pleasant stay with us. We are also pleased to hear your positive remark on the hotel's strategic location, just a stone's throw away from the US Embassy. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

Response from Property: Hi Renegade77, Greetings from Red Planet Manila Bay! We appreciate you taking the time to share your feedback. It is delightful to learn that you had an excellent stay, with positive remarks on the amenities and services we offer. We are also thrilled to have been part of your seamless experience exploring tourist attractions and various establishments in the city. Your satisfaction and convenience are our top priorities! Safe travels, and we look forward to welcoming you back soon! Sincerely, R. Sator Hotel Manager

Response from Property: Hi Cairel,Greetings from Red Planet Manila Bay!We would like to express our heartfelt gratitude for taking the time to share a detailed review of your stay. Your satisfaction and convenience are our top priorities, and it is delightful to hear that our commitment to providing top-notch service met your expectations. We are also thrilled to learn that our staff’s hospitality and the hotel’s prime location contributed to making your stay exceptional. It is our pleasure to have accommodated you in a room offering magnificent views! Your appreciation is the greatest reward for our team's effort. Thank you for staying, and we look forward to welcoming you back in your future travels!Sincerely,R. SatorHotel Manager

Response from Property: Hi Chline,Greetings from Red Planet Manila Bay!Thank you for sharing your review with us. We appreciate your positive feedback on the hotel's strategic location. While we strive to maintain the highest standards of customer satisfaction, we are truly sorry to learn about the charges incurred during your stay. After thorough investigation, there was a distinct incident of bloodstains in your room, affecting the bed sheet. It is important to note that while regular washing can remove bloodstains, a special laundry treatment is recommended to ensure hygiene standards are met. This incident is covered by the hotel policies outlined in the Registration Form, which you acknowledged upon check-in. Thorough washing treatments are being implemented to ensure safe and clean hotel linens and amenities for our guests. Again, we apologise for the inconvenience, and we hope that this will not discourage you from considering another stay at our hotel soon.Sincerely,R. SatorHotel Manager

Response from Property: Hi Hazel,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to hear your positive remarks about the hotel's strategic location, being a stone's throw away from the US Embassy. We are also thrilled that you found our competitive rates, featuring modern rooms and facilities, to be a good value for money. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

Response from Property: Hi,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback with us. It is delightful to learn that you had an exceptional stay, highlighting the hotel's strategic location and accessibility. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

Response from Property: Hi Precean,Thank you for choosing Red Planet Manila Bay as your second home. We appreciate you taking the time to share your feedback, and for giving us a perfect rating! It is great to know that you had a comfortable stay with us.We are extremely grateful for your recommendation, and as your preferred hotel in Manila, we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

Response from Property: Hi Abbylixous09,Thank you for choosing Red Planet Manila Bay as your second home. We are delighted to hear that you had an exceptional stay, with positive remarks on our clean rooms and staff's hospitality. Your satisfaction is our top priority! Please allow me to share your compliments with our staff, as it is with such kind words that we aspire to continuously deliver memorable experiences to our guests. We are also thrilled that we have been part of your seamless experience exploring various establishments and top tourist attractions Manila has to offer. Safe travels, and we look forward to welcoming you back for another fantastic visit!Sincerely,R. SatorHotel Manager