Regency Grand Suites

Regency Grand Suites Reviews

Regency Grand Suites

BIRCH TOWER, 1622 Jorge Bocobo St, Malate, City of Manila, Metro Manila, 1004, PhilippinesView Hotel Details
Regency Grand Suites
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Regency Grand Suites Guest Reviews

3.8/5
Good
55 review
Verified reviews
Location4.3
Amenities3.5
Service3.7
Cleanliness3.6
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All reviews(55)
Positive reviews(48)
Reviews with photos/video(12)
Great service(9)
Near shopping area(5)
Convenient location(5)
Negative reviews(7)
Tim Yeung
One Bedroom Bay View Suite
Stayed in Jun 2023
Travel with friends
26 review
3.0/5
Posted on Jul 15, 2023
Nice place to stay as everything nearby it so conveniency Love the room with nice city and Harbour view What a demanding Security๏ฟผ service for our safety The worth thing which need extra pay ๐Ÿ’ฐ for the early checkin ๐Ÿ˜‘
Guest User
Deluxe Room
Stayed in Mar 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Apr 4, 2024
The place was very near the mall so it was an excellent location
RC12
Twin Executive Studio
Stayed in Jul 2022
Other
3 review
5.0/5
Outstanding
Posted on Jul 18, 2022
Better service, front desk personnel are polite.The location is great, it's just a few steps away from the mall and fast food chains. The facilities are good. The unit we had has an awesome view of Manila Bay from the 49th floor. The unit is clean and well maintained, no issues encountered. They also have a better internet speed. Highly recommended for staycation or longer stay. Will be booking again at Regency Grand Suites.
6/10
Creman
Deluxe Studio King
Stayed in Oct 2022
Solo travelers
30 review
4.2/5
Very Good
Posted on Oct 30, 2022
Location was good with Robinson and otherโ€™s restaurants nearby. Check in-out was quick and smooth. Was reading about the review before booking on their concerns on cockroach before booking, but i must be lucky enough that the room i got was clean and only some cockroach found in bathroom. Bathroom was smelly on the day of typhoon and floods, i guess it was from the sewers. Toilet was noisy during the refilling of water. Lived in 24F but itโ€™s still loud from the nearby liveband and my neighbors was loud like a bunch of elephants throwing some party until 2am. Overall, iโ€™m fine with the stay.
Creative Photography
Deluxe Studio King
Stayed in Oct 2022
Couples
1 review
3.0/5
Posted on Oct 13, 2022
The hotel is in a rough and dirty location although it is conveniently situated near Robinsons mall and McDonald's is close for those that like. We've stayed there a few times and although this didn't happen this time, 2 times prior we were told we broke things in the room that we didn't and lost part of our 2k deposit. I now always ask for the room to be checked whilst I'm present, this time I was told no, first you need to come down stairs to which I replied no, I'm staying here because I know the room is fine, that can be confirmed before we come downstairs. All in all its a nice hotel but staff could be better. We were also told to wait whilst getting our 2k deposit back, why? It's just redeemed once you give back your receipt.
Guest User
Premier Studio King
Stayed in Oct 2022
Solo travelers
9 review
3.0/5
Posted on Oct 6, 2022
There are more than ten cockroachs found in the room. The hygiene matters must be dealt with immediately. The size of the food was too little that I needed to order two sets for myself.
Guest User
Premier Studio King
Stayed in Jul 2022
Couples
7 review
5.0/5
Outstanding
Posted on Jul 31, 2022
This hotel remains one of my favorites. Itโ€™s very clean. Keep in mind they ask for โ‚ฑ2k deposit cash upon check in. Also, check in/out times are strict because they are very busy (often fully booked.)
Guest User
Premier Studio King
Stayed in Dec 2022
Couples
4 review
4.2/5
Very Good
Posted on Dec 28, 2022
Value for money. Only hassle is they don't have parking
Jerson Ramos
Premier Studio King
Stayed in Apr 2022
Family
1 review
4.0/5
Very Good
Posted on Apr 16, 2022
No breskfast buffet available.
Lee
Premier Studio King
Stayed in Sep 2022
Business travelers
17 review
2.5/5
Posted on Nov 2, 2022
Service not good
Dean Dessa Villardo
Premier Studio King
Stayed in Jan 2022
Travel with friends
14 review
2.0/5
Posted on Feb 10, 2022
Good to try
Anonymous User
One-Bedroom Suite
Stayed in Oct 2023
Travel with friends
2 review
3.5/5
Posted on Oct 18, 2023
The type of air conditioning varies depending on the room, and my room has an older type that has an outdoor unit built into the wall. Until morning, the water from the air conditioner upstairs was hitting the outdoor unit outside, making a constant "kang kang kang" sound. You can clearly see it from the balcony. The location is good, but please be aware that it is old.
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Deluxe Room
Stayed in Feb 2024
Couples
4 review
3.5/5
Posted on Feb 4, 2024
Overall, it was average, but the location was very good. However, the convenience store was far away, so it was inconvenient.
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ggutti
Executive Twin Room
Stayed in Jan 2024
Business travelers
154 review
4.0/5
Very Good
Posted on Jan 22, 2024
A 2-minute walk from Robinson Mall ~ There are many Korean restaurants and massage shops nearby, and a convenience store is also nearby ~ There is also a laundry on the first floor, which is great for cooking ~
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Guest User
Executive Twin Studio
Stayed in Aug 2023
Other
4 review
2.5/5
Posted on Sep 1, 2023
35,000 pesos was stolen from this hotel. A freelance massage woman was brought into the hotel room, but while she was taking a bath, she stole money and ran away. The hotel front desk did not call me to confirm. The thief took the phone cord and left. If the front desk doesn't call my room An employee should come by and check and send the thief away. I didnโ€™t do that~~~ The photo is of a woman who stole money. Everyone, please be careful~
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