21 Reina Regente St, Binondo, City of Manila, Metro Manila, 1006, PhilippinesView Hotel Details
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Hotel Lucky Chinatown Guest Reviews
4/5
Very Good
213 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.7
Service4.1
Cleanliness3.9
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All reviews(213)
Positive reviews(189)
Reviews with photos/video(72)
Awesome stay(33)
Great service(22)
Near shopping area(21)
Convenient for shopping(20)
Bedding unclean(6)
Negative reviews(24)
Guest User
Standard Queen Room
Stayed in Dec 2024
Couples
1 review
3.7/5
Posted on Dec 21, 2024
When we got to our room, there was no floor mat and trash bin in the lavatory. Room is pretty narrow but not so bad. Bed is comfortable.
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
14 review
3.7/5
Posted on Nov 19, 2024
The location is good since we have lots of things to do in the area but the room is just OK. The breakfast is not that good considering the price.
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
3 review
3.5/5
Posted on Oct 27, 2024
It's a 3 star hotel with close proximity Lucky Chinatown mall in the heart of Binondo. Not much amenities and small room. We booked with breakfast and it's very limited and not impressive with the options available. Not recommended.
Enalyn rivera
Standard Queen Room
Stayed in May 2024
Family
5 review
3.7/5
Posted on May 30, 2024
The room is good for the price we paid, my kid going around the hotel safely. And I like most was the Chinese food I eat a lot and shopping a lot. And most of all the binondo church is very near, and for the safeties I saw a lot of police man every around the corner. My husband think not safe to be in binondo but after we stayed in lucky Chinatown hotel heโs happy for the 2 nights and 3 days for being far from home. Probably we will have another staycation in Lucky Chinatown hotel.
Heinrich Rudolf Ng
Standard Twin Room
Stayed in Dec 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 17, 2024
Very good location. In the heart of chinatown. Pretty basic amenities but gets the job done
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Family
26 review
4.7/5
Amazing
Posted on May 4, 2024
the Hotel provides an exceptional experience with its comfortable rooms, attentive service, and prime location. The overall stay was delightful, earning it a well-deserved rating of 4.5 stars."
Endless Journey
Standard Queen Room
Stayed in Mar 2024
Solo travelers
28 review
3.0/5
Posted on Apr 1, 2024
Linens still have stains even if they were washed already. Bathroom floor and walls are not so clean. I saw hair on the wall and the CR floor is not that clean.. I have to call the front desk for assistance to replace the defective water heater. The price is not equivalent to the service or amenities you will get from this as compared to other hotels. It's only advantage is it's location.
Len
Standard Queen Room
Stayed in Apr 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 10, 2024
Buffet breakfast has limited choices, but overall itโs a good experience staying in this hotel
Anonymous User
Standard Queen Room
Stayed in Mar 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 24, 2024
This hotel is very accessible to the Lucky China Town and few minutes walk away to Binondo for a night food trip. The roomis spacious and clean. The staffs were so accommodating. We will definitely go back here in this hotel when we visit Binondo again.
Mrs. Valdez
Standard Twin Room
Stayed in Mar 2024
Family
1 review
2.7/5
Posted on Mar 28, 2024
Stayed for 3 nights. Booked 3 rooms. Ms. Ghen was so kind to provide us a room near the elev for my senior dad.
However, we observed the following:
Visible dirt on the walls
Lightings in the CR are dark
Dirty water stains on the floor in the CR
In my room, the aircon was not responding to your desired temperature Even if we put it on 26 degrees, the coldness is still like the 16. We just need to turn it off when the room is too cold already. Imagine at night where you need to wake up to close it and open it again.
Called housekeeping on our 2nd day, told them they don't need to make up our room and we just requested to refill the tissue, water bottles and dental kit since it fell on the floor, in the dirty floor of the CR. But, nothing happened. Called 3 or 4 times until the following day. We just bought supplies outside just in case but, we still tried to request though, called the 4th time and spoke to Ms. Pretty and told her my frustrations and got the request when we were a few hours before check out. Thankful to Ms. Pretty for following up my request.
Also, the volume of the tv in my room suddenly goes down to 0. Many times. I needed to adjust the volume manually at the back of the tv everytime it went down to 0.
Kudos to Kuya Jason Lagahit from security. He was so helpful and courteous.
6/7
Guest User
Standard Twin Room
Stayed in Sep 2024
Family
3 review
2.2/5
Posted on Sep 24, 2024
Very bad , no water supply at sink . Canโt even brush my teeth. No shower , no hot water
Ludo_00
Standard Queen Room
Stayed in Feb 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Feb 19, 2024
The hotel is in Binondo Chinatown, it was a really good experience overall. Can easily walk around and reach all the main destinations. The only bad thing is the position, traffic was terrible, need to wait 30 more mins for a grab. It took so long to get to and arrive from the airport. Staff was great and nice and the structure is new.
Guest User
Standard Twin Room
Stayed in Jul 2024
Couples
2 review
2.7/5
Posted on Jul 28, 2024
I rate cleanest poor is because so many small cockroaches walking around all area inside the room, even i sat down down eating at the table, cockroaches pass through infront of me, and while i'm seeing mirror , the cockroach walking at the wall to the ceiling... Not even cockroaches also have mosquito. Another problem about service, i have to wait an hour for maintenance to come because our tv volume can't level up, its auto decrease the volume. Not only that, also just asked the housekeeping to send me the bath mat,after 10 mins maintenance person come, the housekeeping appears. The receptionist didn't answer my 10 times call from our room, i feel stupid .. when i go down to take my food order, the receptionist is THERE!๐คฆ WHY NOT ANSWERING MY CALL? i forgot to take pictures of the cockroaches because i feel ewww
Guest User
Standard Twin Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Had a great stay in this hotel and it is beside lucky chinatown mall so itโe easy to go around
Guest User
Standard Twin Room
Stayed in Jan 2024
Family
3 review
4.5/5
Great
Posted on Jan 29, 2024
The room is clean with basic free amenities such as dental and vanity kits and room slippers. Have to request for a bathroom mat though, because the room doesn't have it when we arrived. It is quiet inside the room even if the hotel is in the middle of busy Chinatown. Hotel have direct access to Lucky Chinatown mall, very convenient! Parking is free for checked-in guests.