1032-34 Belen, Paco, City of Manila, Metro Manila, 1007, PhilippinesView Hotel Details
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Arzo Hotel Manila Guest Reviews
3.8/5
Good
96 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service3.8
Cleanliness3.8
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All reviews(96)
Positive reviews(84)
Reviews with photos/video(27)
Friendly owner(29)
Awesome stay(25)
Large rooms(6)
Great value for money(5)
Negative reviews(12)
TALAL MOHAMMAD HUSSEINY
Deluxe King Room
Stayed in Aug 2024
Solo travelers
22 review
3.2/5
Posted on Aug 15, 2024
The room is large and the bed is very big. However, the bathroom had many issues from bad water pressure to extreme cold and hot temperatures and the sink also has issues with the water getting stuck and taking time to go down the drain. The swimming pool is big and clean and stays open until 9 pm which is great. The location is not ideal but not terrible either...Overall, I would say this hotel is average.
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
heyparaluman
Superior Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 29, 2024
The room was clean and huge for 3 persons. Lots of aparador to place your baggages. Staffs were very accommodating. They help you with everything. Easy to check n and check out. They have a pool, too. They offer breakfast, too. I love it here and will recommend to others.
6/20
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Guest User
Superior Family Room
Stayed in May 2024
Family
4 review
3.5/5
Posted on May 24, 2024
The place was good and very near to Robinson's Place manila. Only problem is the cleanliness of room. Because the time we stay there the floor is dusty. When you go to the bathroom you can see your footmark. But overall it was a nice place
Vinh
Superior Family Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 6, 2024
normal but the room is not good
Response from Property: Thank you for sharing your experience on your most recent stay. We greatly appreciate your feedback; and rest assured it will guide us to further improve our service. We value our guests who are keen to details and taking time to review which helps us to improve our services. Thank you and we are looking forward to welcome you and your family again here in ARZO Hotel Manila.
Vie Belle
Standard Room
Stayed in May 2024
Family
10 review
2.5/5
Posted on May 26, 2024
The AC was too loud, internet connection was not stable, staff weren't that welcoming, room amenities were old and they're not using smart tv yet.
Kevin
Deluxe Queen Room
Stayed in Jul 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jul 15, 2024
good service
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Guest User
Standard Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 16, 2024
It's a nice place especially the room and swimming pool, very affordable price and very comfortable. The staff are very friendly and approachable. Will definitely come back again 🤗.
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Anonymous User
Deluxe Twin Room
Stayed in Jan 2024
Family
1 review
3.7/5
Posted on Jan 15, 2024
Location wise perfect para sa lakad nmin. Not so much sa service since di kami binabalikan ng reception pag may bilin o kailangan. But don't get me wrong, mababait sila, makakalimutin lng. Mejo ok ung banyo, malinis di lang po masyado halata... room wise perfect, we were upgraded since di daw gumana aircon nung room na nabook ko. Overall, we'll come back and stay parin... ok na din wifi nila today not like ung past stays ko na di nagana wifi... mejo mahina lang...di pede pang work.
Nag enjoy din ako sa food. Though di perfect sa panlasa ko pero ang nagdala ng experience is ung mga staff...
6/7
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
David J Simpson
Deluxe King Room
Stayed in Jul 2024
Couples
25 review
5.0/5
Outstanding
Posted on Jul 20, 2024
A great hotel close to all transport and shopping and at a great price. The swimming pool is an absolute pleasure. The in house restaurant served lovely meals all day including room service.
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Guest User
Standard Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
10/10 would book this Hotel again.🥰 clean Rooms Responsive Housekeeping . yeah The lobby people are very gentle and Attentive 🥰 Coffe Superb🥰☕️
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Anonymous User
Standard Room
Stayed in May 2024
Travel with friends
5 review
3.5/5
Posted on May 9, 2024
Overnight stay
Response from Property: Reply from the property:Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Anonymous User
Standard Room
Stayed in May 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 22, 2024
Good s
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Guest User
Superior Family Room
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jun 7, 2024
-Suggestion :
-its better if got kettle in the room for those who will stay more than 1 night .
-I saw small /babies cockroaches .
Serviice & the staff who attend to us are friendly.
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Stoney1983
Standard Room
Stayed in Jul 2024
Solo travelers
30 review
4.0/5
Very Good
Posted on Aug 20, 2024
Was there just for the night while waiting for my flight the next day.
Response from Property: Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I recently had the pleasure of staying at Arzo Hotel Manila and I can confidently say that my experience was nothing short of excellent. I would rate my overall experience a solid 9 out of 10.
The cleanliness of the hotel and my room was remarkable. Everything was very neat and well-maintained, which made my stay even more comfortable. I encountered no issues during my stay, and any potential concerns were swiftly addressed by the efficient and friendly hotel staff.
The amenities provided by the hotel were satisfactory and added value to my stay. Everything I needed was readily available and in good condition.
The location of the hotel was convenient for my needs. It was easy to get to and from the hotel, and I found it to be a good base for exploring Manila.
I had no negative experiences during my stay, and I would highly recommend Arzo Hotel Manila to anyone seeking comfortable and hassle-free accommodation in the city. The high level of service, cleanliness, and convenience it offers truly sets it apart.
Overall, my stay at Arzo Hotel Manila was a delightful experience and I look forward to returning in the future.
Response from Property: Reply from the property:Thank you for sharing your experience at ARZO Hotel Manila. We appreciate your positive feedback, we're also glad to know that you enjoyed your stay with us. We are looking forward to welcome you and your family again on your next visit.