Fersal Hotel - Manila Reviews
Fersal Hotel - Manila
1455 Alfonso Mendoza St, Santa Cruz, City of Manila, Metro Manila, 1003, PhilippinesView Hotel Details
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1 night
Fersal Hotel - Manila Guest Reviews
3.7/5
23 review
Verified reviewsLocation3.7
Amenities3.6
Service3.8
Cleanliness3.7
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All reviews(23)
Positive reviews(18)
Reviews with photos/video(4)
Awesome stay(8)
Clean and tidy(5)
Friendly owner(5)
Anonymous User
Deluxe Queen Room
Stayed in Jul 2024
Couples
1 review
Great
Posted on Jul 20, 2024
All in all stay was good. The room was clean, AC cold. The only issue I had was the toilet seat cover - it had burn marks and dents and can just be replaced lol but then again, we had a good stay. Kudos to the strong wifi, I was able to work all night long
Response from Property: Thank you for your feedback! We're glad to hear you had a good stay and appreciated the clean room and strong Wi-Fi. We apologize for the issue with the toilet seat cover and will address it promptly. We look forward to welcoming you back.
Scott
Deluxe Queen Room
Stayed in May 2024
Solo travelers
2 review
Very Good
Posted on May 19, 2024
Far from the airport and no Airport Shuttle service. Staff is excellent. No NBA TV. Channels not clear and mostly Tagalog. Noisy place at night. Everything else was great.
Response from Property: Thank you for your feedback. We're pleased to hear that you found our staff excellent and enjoyed your overall experience with us. We apologize for any inconvenience regarding the distance from the airport and the absence of an airport shuttle service. We appreciate your comments about the TV channels and noise level, and we'll certainly take them into consideration for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience next time.
Anonymous User
Premium Deluxe Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 18, 2024
good location with good amenities, i have my own small fridge inside the room and electric kettle, they also provide coffee and tea, the room is clean and has a double lock feature for people inside, the bathroom is clean with a bidet, and the service is also good!
Response from Property: Thank you for sharing your experience! We aim to make your stay as comfortable as possible. We can't wait to welcome you back as our guest soon!
Anonymous User
Premium Deluxe Twin Room
Stayed in Apr 2024
Solo travelers
8 review
Very Good
Posted on Apr 20, 2024
Good naman siya, not bad
Response from Property: We are happy that you enjoyed your stay in our hotel. We hope to accommodate you again in the future and give you excellent service!
aki sanada
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
1 review
Posted on Nov 21, 2023
very cooperative and kind the staff
Response from Property: Thank you for your kind words! Our staff strives to make every guest feel valued. We can't wait to have you back and continue providing outstanding service!
Guest User
Premium Deluxe Queen Room
Stayed in Apr 2023
Other
3 review
Outstanding
Posted on May 16, 2023
Nice experience, clean place and nice location.
Staffs are friendly as well.
Response from Property: Thanks for letting us know about your stay! We're pleased you had a great time. Your feedback motivates us to maintain our high standards. We can't wait to welcome you back as our guest soon!
Guest User
Premium De Luxe
Stayed in Aug 2022
Family
1 review
Outstanding
Posted on Aug 21, 2022
Friendly staff and the location is near where we always go.
Response from Property: We're pleased our location added to the convenience of your stay. We aim to make your stay as comfortable as possible. We can't wait to have you back and continue providing outstanding service!
Guest User
Premium Deluxe Twin Room
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Jul 13, 2024
Awesome.
Response from Property: Thank you! We're thrilled to hear you had an awesome stay. Looking forward to seeing you again soon.
Kelly3321
Deluxe Queen Room
Stayed in Feb 2022
Solo travelers
10 review
Very Good
Posted on Feb 15, 2022
WiFi strong,quite room
Response from Property: We are happy that you had a great stay. We hope to accommodate you again in the future and give you excellent service!
Harry
Deluxe Twin Room
Stayed in Jun 2023
Travel with friends
12 review
Posted on Jul 3, 2023
clean nice comfort
Response from Property: Thank you for your kind words! We're pleased you had a comfortable stay. We can't wait to welcome you back as our guest soon!
Guest User
Deluxe Queen Room
Stayed in May 2023
Family
2 review
Outstanding
Posted on Jun 5, 2023
The staff is kind and their rooms are ok, they are comfy❤️ it's close to the hospital and the mall😄 you won't have any trouble getting around. overall perfect anytime you call their staff they will come right to your door😂😂
Thank you for the neat accommodation ❤️❤️❤️
Original TextTranslated by Google
Response from Property: Thank you for your kind words! Our staff strives to make every guest feel valued. We can't wait to have you back and continue providing outstanding service!
Guest User
Premium Deluxe Queen Room
Stayed in Jul 2023
Business travelers
14 review
Posted on Jul 16, 2023
Overall not bad
Original TextTranslated by Google
Response from Property: Thanks for letting us know about your stay! We're pleased you had a great time. We hope to accommodate you again in the future and give you excellent service!
Guest User
Deluxe Queen Room
Stayed in Sep 2022
Business travelers
1 review
Very Good
Posted on Sep 21, 2022
Accessible
Original TextTranslated by Google
Response from Property: We're delighted that you found our hotel convenient and accessible. We can't wait to welcome you back soon!