General Luna Street, corner Urdaneta St, Intramuros, City of Manila, Metro Manila, 1002, PhilippinesView Hotel Details
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White Knight Hotel Intramuros Guest Reviews
3.5/5
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.2
Service3.2
Cleanliness3.4
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All reviews(40)
Positive reviews(22)
Reviews with photos/video(11)
Awesome stay(12)
Great location(10)
Average cleanliness(6)
Negative reviews(8)
Guest User
Standard Room
Stayed in Jul 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Aug 21, 2024
Iy is a good location and nearby central. But the hotel and facilities are quite old.
Weng
Standard Room
Stayed in Apr 2024
Couples
1 review
2.5/5
Posted on Apr 30, 2024
The only thing going for this hotel is its location and crew. It's a budget hotel so don't expect much.
To be fair, they have huge rooms but linen, pillows and towels have seen better days. If you want extra pillows, they will charge you about $2 for two pillows, which is too soft as well but better than just having one.
It's an old structure so they have no elevator.
joona.g
Deluxe Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 17, 2024
Had an amazing and peaceful time at the heart of Intramuros itself.
Liza
Deluxe Room
Stayed in Feb 2024
Family
5 review
4.0/5
Very Good
Posted on Feb 10, 2024
The hotel is great if you're actually going in the Intramuros area. It's very close to all the interesting places. As for the hotel, it really has value for money because it has strong wifi, there's more than one tv station, there's a lot of sockets for your charger, there's a mini ref, and there's even a blow-dryer! However, I would suggest for a pail and tabo and/or a bidet. I like that they allowed us to place our stuff on the hotel as we went around Intramuros and Ermita prior to leaving for the airport. Would definitely stay here again.
6/10
StevenBYoung
Suite
Stayed in Jan 2024
Couples
14 review
1.7/5
Posted on Feb 2, 2024
The area is magical at nights. I love it. The room is spacious. But...
It's filthy. I caught a bedbug in the headboard. The floor seems like it's never been mopped. Absolutely filthy floors. The hall rugs look like they have never seen a vacuum cleaner. The food and drinks are absolutely on par with the state of cleanliness.
Employees mostly do little more than socialize with each other. I think the owners have never had a look at the place and don't care.
Which is such a shame. White Knight hotel has a historical background that cannot be bought. She has character as one of the oldest buildings in the city. It only needs an owner who loves the hotel and sees her for what she could be with a little bit of tlc.
Anonymous User
Executive Twin Room
Stayed in Feb 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Feb 11, 2024
Nice old hotel with amazing architecture.
Milo Santos
Standard Room
Stayed in Oct 2023
Couples
1 review
2.7/5
Posted on Oct 19, 2023
First of all, we were disappointed with the service because of a massive mishap at the front desk. In the dead of the night, another guest opened our room and almost walked in on us until they noticed people inside. It turned out that the front desk clerk gave the guest the wrong key (a duplicate of our key they say is only meant for the staff). We thought they double booked our room but I’m glad it was just a mistake, but still it is a security and privacy issue. The indoor lock is also broken (see first photo) so the other guest was easily able to open the door after unlocking it.
They also have a ₱2000 security deposit that we didn’t know was gonna be asked of us since it doesn’t seem to appear anywhere on the hotel listing in Trip.com. It was fine but I wish we knew sooner (wish it was on the listing). We had to withdraw cash at a nearby ATM (since we mostly pay via card or e-wallet and didn’t have much cash on us) and they only take cash for the safety deposit (we offered paying via GCash but they only wanted cash).
However, the location is amazing. It’s near a lot of restaurants and cafe. The surrounding area looks great too.
As for cleanliness and amenities, you get what you pay for (it’s okay for the price).
Guest User
Deluxe Room
Stayed in Apr 2024
Couples
2 review
2.5/5
Posted on Apr 6, 2024
Not clean. But if you want a cheap hotel this one's for you.
MAUVERICK JOHN
Deluxe Room
Stayed in Apr 2024
Couples
1 review
2.7/5
Posted on Apr 10, 2024
Smells bad coming from the carpet
Guest User
Executive Twin Room
Stayed in Nov 2022
Family
2 review
4.0/5
Very Good
Posted on Nov 23, 2022
I booked this hotel because of its location near the Amosup Hospital and other offices of Seamen. I would definitely recommend a night stay. The hotel staff was accommodating. Thank you!
Chris Bacena
Executive Queen Room
Stayed in Jun 2022
Couples
1 review
4.5/5
Great
Posted on Jun 5, 2022
Overall, total experience was great. The only problem we had- the hair blower in the shower room was not working, though they were able to give us another blower the next day.
Christopher Aldea
Standard Room
Stayed in Dec 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Good place
Justin Dupuis
Executive Twin Room
Stayed in Feb 2022
Couples
12 review
3.2/5
Posted on Apr 12, 2022
The number one reason or readons why I picked this hotel was for it's old stule feel as well as being in the middle of Intramuros. It was dusty, AC was okay but also leaked on the floor. Hot water was excellent and the security guard was kind.
Guest User
Standard Room
Stayed in Feb 2022
Couples
9 review
4.5/5
Great
Posted on Mar 8, 2022
I had a wonderful stay at White Knight Hotel. I stayed there for three days.