1622 Jorge Bocobo St, Malate, City of Manila, Metro Manila, 1004, PhilippinesView Hotel Details
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1 night
JMM Grand Suites Guest Reviews
3.8/5
Good
128 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.5
Service3.6
Cleanliness3.7
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All reviews(128)
Positive reviews(115)
Reviews with photos/video(38)
Awesome stay(29)
Near shopping area(17)
Convenient for shopping(15)
Room was average(14)
Great value for money(9)
Friendly owner(9)
Negative reviews(13)
TALAL MOHAMMAD HUSSEINY
Studio
Stayed in Jul 2024
Solo travelers
22 review
3.7/5
Posted on Aug 2, 2024
This location of the hotel is perfect since it is walking distance to Robinson mall and near many foreign restaurants. The apartment is clean and organized but the shower area is very tight. Also there was a maintenance issue with the pool so I was only able to use the pool once in my four day stay.
6/8
killymike
Studio
Stayed in Jul 2024
Other
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
It was an amazing place . I will forever lodge there whenever I go to the Philippines
Andy1234
Studio
Stayed in May 2024
Solo travelers
204 review
3.7/5
Posted on May 6, 2024
Not bad stay, elevators are busy , pool is cold even on hot days. Other than that was fine
Guest User
Deluxe Studio
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Sad to say, i am confused about my booking. I thought the deluxe room had a kitchen, not the standard. But don't worry i love the place very accessible.
Kapitan
Deluxe Studio
Stayed in Mar 2024
Business travelers
92 review
3.0/5
Posted on Apr 14, 2024
Location near Robinson mall plenty of restaurant to eat
The room is spacious
A
Studio
Stayed in Jul 2024
Travel with friends
4 review
2.5/5
Posted on Jul 22, 2024
poor service,even you pay for the extra person to stay they don’t give ameties for that person.
Rayレイ
Studio
Stayed in Mar 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Apr 10, 2024
best location just next to the robinson in Manila, pro the biggest mall in the capital, also located nearby the korea town and japanese town, herd of eateries and authentic restaurants to be chosen
Greg
Studio
Stayed in Feb 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 17, 2024
The place is okay, good amenities and location is near the mall but the wifi is terrible. Don't expect a good wifi from there.
Rey
Studio
Stayed in Jan 2024
Couples
3 review
3.5/5
Posted on Jan 19, 2024
I see always small cockroaches anytime I check-in during my previous and last stay. I told to all the housekeeping crew that next time I will bring my own insecticide to fumigate the rooms to make sure that I will not see cockroaches at the kitchen and bathroom. They have their own insect spray but only allowed limited use only because they will be questioned of over used by the management
Guest User
Deluxe Studio
Stayed in Jan 2024
Solo travelers
3 review
2.7/5
Posted on Jan 15, 2024
No hot water in room AT ALL - BEWARE. A/C was weak - otherwise everything else was decent.
Kate Emy
Studio
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 22, 2024
It’s good and quick to respond about anything and I love the location
Kirk
Studio
Stayed in May 2023
Business travelers
4 review
3.0/5
Posted on Jun 6, 2023
Too hot , Aircondition located way too low …I have to request for an electric fan which was too noisy …
Better bring your own toiletries…only one small soap bar provided .
Response from Property: THANK YOU FOR STAYING WITH US, WE RECEIVED YOUR CONCERN AND WE APOLOGIZE FOR THE INCONVENIENCE THAT YOU EXPERIENCED DURING YOUR STAY WITH US, WE WILL NOTIFY THE ASSIGNED DEPARTMENT OF YOUR CONCERN, WE DEEPLY VALUE YOUR LOYALTY AND WE HOPE THAT YOU WILL CONTINUE TO DECIDE TO GIVE US OPPORTUNITIES TO SERVE YOU SOON.BEST REGARDS,JMM FAMILY
Guest User
Studio
Stayed in Nov 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 25, 2023
My recent stay was pleasant , staffs are friendly and helpful, maybe just a little attention to the housekeeping team, to do fogging, I have seen cockroach in the bathroom and in the cabinet. Other than that is nice.
Lalallie
Three-Bedroom Apartment
Stayed in Apr 2023
Family
5 review
4.0/5
Very Good
Posted on Apr 9, 2023
I would like to commend all the staff of this hotel. Lahat very polite and accommodating. No bad experience when it comes to communication with them. Sobrang laki nung apartment, all rooms are airconditioned. 5minutes walk away from Rob Manila. A lot of small resto nearby and convenient stores. Went there for my father's birthday, and was granted for late check out til 2PM which is very kind of them. Overall experience is satisfactory. Though I think the hotel needs few renovations, I'd still recommend it to people who want a stress free staycation.
Response from Property: THANK YOU FOR STAYING WITH US AND TAKING YOUR TIME FOR REVIEWING OUR SERVICES, YOUR FEEDBACK IS IMPORTANT TO US! WE ARE GLAD TO KNOW THAT YOU ARE SATISFIED WITH OUR SERVICE AND YOU ARE HAPPY DURING YOUR STAY, HOPE THAT YOU WILL CONTINUE TO GIVE US OPPORTUNITIES TO SERVE YOU AGAIN ON YOUR FUTURE BOOKINGS.BEST REGARDS,JMM FAMILY
KEIRA10
Executive King Suite
Stayed in Aug 2023
Booked for others
26 review
4.7/5
Amazing
Posted on Sep 8, 2023
The staff our accommodating but i requested to transfer room so that I can relax since there is other constraction in the other building you will be irritate with the noise i just need to relax and have a peace of mind since Im working
Response from Property: THANK YOU FOR STAYING WITH US AND TAKING YOUR TIME FOR REVIEWING OUR SERVICES, YOUR FEEDBACK IS IMPORTANT TO US! WE ARE GLAD TO KNOW THAT YOU ARE SATISFIED WITH OUR SERVICE AND YOU ARE HAPPY DURING YOUR STAY, HOPE THAT YOU WILL CONTINUE TO GIVE US OPPORTUNITIES TO SERVE YOU AGAIN ON YOUR FUTURE BOOKINGS.REGARDING TO SOME ISSUE, WE WILL NOTIFY THE ASSIGNED DEPARTMENT OF YOUR CONCERN AND WE WILL TRY OUR BEST TO FIX IT AS SOON AS POSSIBLEBEST REGARDS,JMM FAMILY