Neptune Mara Rianta Luxury Camp - All Inclusive.

The location is amazing, in the front is river Mara and a lot of hippos and other animals, it’s Masai Mara! It is luxury, the taint, the service, the staff were very professional, the food was good, it can be improved with more choices! We had a butler who wasn’t very professional and of any help at all. Robert, the waiter was very helpful completed all of our wishes! Also the chef was very nice, he cooked what we wished for dinner! The pool is also beautiful, we relaxed there! If you go to Masai Mara you should choose Neptune Mara!

We can't say enough about how wonderful this resort is. We were treated like royalty by every single staff member from arrival until departure. It felt like we were visiting family, not staying at a Safari resort. Daniel is an absolutely fabulous guide. He treated our children like his own and catered to their interests on 3 top notch Safari drives and one walking Safari. The food service was fast and very accommodating for our dietary needs and allergies. We did a bush lunch organized by John and Peter which was the ultimate experience for all of us. We were served a five star lunch with a full menu of drinks in the middle of the reserve with dozens of animals in clear view along the Mara River full of hippos. The tent we stayed in was also surprisingly comfortable and luxurious. Hot water is available 24 hours unlike many other camps. There is full butler service with s service button in the room that gets you a service attendant who will cater to your every need. Free laundry is extremely convenient after spending a few days away from the city in the heat. Our children were very sad to leave and are already begging to come back. A huge thank you to Peter, Daniel, Wesley, Elaphas and John for making our stay memorable!

We had an absolute wonderful time at the camp. Three generations and everyone of us left with wonderful memories!! The staff was great, game drives were fantastic, saw lots of animals. Food was fantastic. The staff were very attentive to every detail.

The staff is excellent and very friendly

The camp is per se beautiful. But there are some negative traits that makes it less nice than similar luxury camps. Tye food is ok but not great. During our stay the camp was full of people that was acting like they were at own home. Probably the family of the owners. But when you own a luxury hotel you have to make your guest feel treated in a luxury style. Another bad point was the picnic lunch they prepared for our safari. It was really bad not only in the taste and quality but also in the presentation. A very old rag bag with food packed in very used plastic boxes. Zero presentation. No dishes no glass nothing. Just eat from the plastic box. Not to be picky but we were eating next to another couple that was having the same treatment from their luxury camp and they had a proper picnic straw basket with porcelains and cutlery and well presented food.

It was a dream of mine to visit the Mara and stay in a camp. This camp was beyond everything I could’ve imagined and hoped for. There’s so many wonderful amenities that the camp offers that are overlooked in reviews. First off the food!!! Oh my goodness!! My compliments to the chef! There was not one day that I didn’t enjoy my meal. All the animals are grass fed so it’s evident in the taste of the food. Every breakfast, lunch and dinner was delicious. Usually when hotels/camps include the food they’re sometimes not that great and bland. BUT this camp out does itself. Even for the game drives, they packed our lunches and they were so tasty! Secondly, the hospitality. We felt so welcomed from the moment we got there. Everyone is assigned a butler and a waiter that stay with you throughout your stay. I think that’s genius because you built a relationship with the staff. Daniel, who was our game drive guide, created memories for us that will stay with us forever. We even cried when we had to say goodbye that’s how much we bonded in our few nights there. Thirdly, the property is gorgeous. The rooms are soooo spacious and it’s what made me book the camp in the first place. We had a spacious front porch that overlooked the Mara River with hippos. We got that for free when others pay money to have lunch by the hippos. There’s also baboons roaming around the property which made it fun. There’s not one day that I woke up and couldn’t believe it was real. They offer massages and honestly it was best hot stone massage I have received for 75 minutes. Long story short, book this camp for your dream Safari!! It will not disappoint and it will leave you on could 9!!