Ona Marbella Inn

Ona Marbella Inn Reviews

Ona Marbella Inn

C. Juan Ramón Jiménez, S/N, Marbella, SpainView Hotel Details
Ona Marbella Inn
Ona Marbella InnOna Marbella InnOna Marbella Inn
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Ona Marbella Inn Guest Reviews

4.2/5
Very Good
61 review
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.2
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All Reviews(61)
Positive reviews(60)
Negative reviews(1)
RayTim
Studio with Balcony
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 18, 2024
We booked a suite for no more than most hotels charge for a room. This meant we had plenty of space - a lounge area and a small kitchen area (which we didn't really use as we wanted to try the local restaurants). Cleanliness was faultless.
Guest User
Studio with Balcony
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Huge hotel room, very clean. The included breakfast was decent, almost downtown with 2 minute walk distance to the shore
Guest User
Studio with Balcony
Stayed in Jan 2024
Solo travelers
24 review
3.5/5
Posted on Jan 13, 2024
It’s a decent hotel ( apartment ). Price was ok and close to the bus station , If you plan is vist the port and:/ or luxury areas is a bit far .
DPTG
Guest Room With Balcony
Stayed in May 2022
Business travelers
98 review
3.7/5
Posted on May 19, 2022
Simple place in decent location set back from the front. Efficient service. On-site breakfast option, nearby supermarket and on-site parking. Property and rooms old and a little tired.
Guest User
Double Room with Balcony
Stayed in Jul 2023
Couples
7 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Truly wonderful hotel in the center of Marbella and the bed was really huge and very comfortable.. not to mention the swimming pool, I will definitely be back
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Guest User
Double Room with Balcony
Stayed in Jul 2023
Solo travelers
3 review
3.7/5
Posted on Aug 27, 2023
Very kind people, thank you for everything!
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Guaiguaixiaoxiong
Studio with Balcony
Stayed in Jan 2024
Friends
54 review
5.0/5
Outstanding
Posted on Jan 31, 2024
很棒,房間大,還有一個沙發床,家庭出行沒有問題。周邊吃吃喝喝很方便,家樂福久在對面。值得推薦
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Guest User
Double Room with Balcony
Stayed in Mar 2024
Friends
30 review
5.0/5
Outstanding
Posted on Jun 12, 2024
不錯,性價比高
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Pioneer05547366622
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 27, 2024
We arrived to Ona slightly early and the lovely man on reception allowed us an early check in as our room was ready. Very impressive hotel room! Quite large, enormous bed, fridge, modern bathroom & large balcony. Could not fault it. Breakfast was sufficient; lovely flavoured refreshing waters! Man in charge excellent for replenishing items. Pool area looked lovely. Ona is in a fantastic location: we walked everywhere! Overall I'd recommend this hotel!
Heidi R
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 20, 2024
Amazing stay! First of all, the staff was extremely helpful and polite. We felt really taken care of. They always adviced us with smile on their faces, if we needed something. I think I have never experienced this happy and kind staff, anywhere. I would especially want to thank Ruben R. and his female colleague, thank You for doing an amazing work! Then the room; it was big and really clean, and there was more than we expected. It was so much more than a normal hotelroom. Beds wereAmazing stay! First of all, the staff was extremely helpful and polite. We felt really taken care of. They always adviced us with smile on their faces, if we needed something. I think I have never experienced this happy and kind staff, anywhere. I would especially want to thank Ruben R. and his female colleague, thank You for doing an amazing work! Then the room; it was big and really clean, and there was more than we expected. It was so much more than a normal hotelroom. Beds were comfortable, as were the pillows. AC was also efficient. Breakfasts on the balcony were just perfect! They also have a buffet breakfast available, if you need.Amazing stay! First of all, the staff was extremely helpful and polite. We felt really taken care of. They always adviced us with smile on their faces, if we needed something. I think I have never experienced this happy and kind staff, anywhere. I would especially want to thank Ruben R. and his female colleague, thank You for doing an amazing work! Then the room; it was big and really clean, and there was more than we expected. It was so much more than a normal hotelroom. Beds wereAmazing stay! First of all, the staff was extremely helpful and polite. We felt really taken care of. They always adviced us with smile on their faces, if we needed something. I think I have never experienced this happy and kind staff, anywhere. I would especially want to thank Ruben R. and his female colleague, thank You for doing an amazing work! Then the room; it was big and really clean, and there was more than we expected. It was so much more than a normal hotelroom. Beds were comfortable, as were the pillows. AC was also efficient. Breakfasts on the balcony were just perfect! They also have a buffet breakfast available, if you need. The rooftop pool was also great fun! We stayed there many times, swimming and sunbathing. Views were amazing! I have nothing negative to say about this hotel. Grat value for money, just in the middle of the city centre. We will definitely return! comfortable, as were the pillows. AC was also efficient. Breakfasts on the balcony were just perfect! They also have a buffet breakfast available, if you need. The rooftop pool was also great fun! We stayed there many times, swimming and sunbathing. Views were amazing! I have nothing negative to say about this hotel. Grat value for money, just in the middle of the city centre. We will definitely return! The rooftop pool was also great fun! We stayed there many times, swimming
Response from Property: Hi there Heidi! It’s great to receive such positive feedback! Thanks for taking the time to share. We're thrilled to hear you enjoyed the spaciousness and cleanliness of your room! It's great to know our beds provided the comfort you deserved. Ruben R. and his colleague will be delighted to hear your kind words, too. Your breakfasts on the balcony sound like they were truly special moments. And it sounds like our rooftop pool was the perfect spot for you to relax and soak up those beautiful views! We all hope to see you again on your next visit. Take care, Ona Marbella Inn
W3665IYdave
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel is in close proximity to both the marina and Orange Square. Good selection of cold and hot food at breakfast. Rooms are cleaned daily and nothing is too much trouble for the maids. Front desk has a variety of most helpful people to answer any questions throughout the day and are extremely both obliging and extremely helpful.
Response from Property: Hi there, It’s great to receive such positive feedback. Thanks for taking the time to share! It's fantastic to hear that you enjoyed our prime location near the marina and Orange Square. We're thrilled you appreciated the variety of food at breakfast and found the rooms to your satisfaction. Our team work hard to keep everything spotless, so they'll be chuffed to know their efforts didn't go unnoticed! It's also great to know our front desk team was able to assist you with anything you needed; they're always eager to help make your stay as enjoyable as possible. We all hope to see you again on your next visit. Take care, Ona Marbella Inn
louise l
Stayed in Jun 2024
Friends
5.0/5
Outstanding
Posted on Jun 9, 2024
Extremely helpful friendly staff, clean rooms and the rest of the hotel even the pool area (has the sun all day), we upgraded to a bedroom with a balcony and small kitchen style area and cannot fault, ideal area - close to all the shops, restaurants and beach. Felt very safe staying at this hotel and walking around the area (coming from two 30 year old females). Normally I stay at hotels 4* plus but we booked because we just needed somewhere to put our heads for the nights however i was pleasantly surprised i wouldn’t hesitate to book again. The staff happily kept our luggage safe and locked for the day as our flight wasn’t till the evening. There is loads of parking near by if you have a hire care and supermarket a few seconds away which sales all the essentials and food. If you are planning on exploring by day this hotel is must as there is so much in the area.
Response from Property: Hi there Louise! It’s great to receive such positive feedback! Thanks for taking the time to share. It's music to our ears to hear that you found our staff extremely helpful and friendly, and that cleanliness was top-notch right down to the pool area. We're over the moon knowing that your upgraded room with its balcony and kitchenette hit the spot for you. And yes, our location is pretty awesome – so glad you enjoyed the convenience of being close to the shops, restaurants, and the beach! It's fantastic to learn that you felt safe and well taken care of during your stay. By the way, keeping your luggage secure while you took advantage of your last day in the city is just part of our commitment to making your stay as stress-free as possible! We all hope to see you again on your next visit. Take care, Ona Marbella Inn
Kirstie M
Stayed in May 2024
Family
3.0/5
Posted on May 31, 2024
Location: great and central to old town not too far to walk to beaches and seafront . Pool: a bit dirty, no shades and very run down a bit of a clean up and a paint would make a big difference. Rooms: been modernised, not too bad still 3 star, extra payment to check in early extra payment for safe General: dated and is definitely no higher than 3 star. Breakfast and staff: fine no over and above just fine. All in all we were not in much so it didn’t matter, not somewhere I would take the kids and overpriced for what it was. I would use this hotel again personally but if your not too fussed about anything this is an it will do kind of place.
Response from Property: Hi there Kirstie, We'd like to say thanks for taking some time to share your feedback. We're thrilled to hear that you found our location ideal for your adventures around the old town and that the proximity to the beaches added to your stay. It's also great to know that our modernized rooms met your expectations. On the flip side, we're sorry to hear that the pool didn't quite hit the mark. While we do our best to maintain all facilities, sometimes things slip through the cracks. However, our rooftop pool is a feature many guests usually love, especially since it's available seasonally for that perfect dip with a view. Regarding the additional payments, we aim to be transparent with our services and appreciate your understanding. We're constantly striving to offer a comfortable and value-filled experience for all our guests. We hope you'll pop by and stay with us another time. Take care, Ona Marbella Inn
Mair122
Stayed in May 2024
Family
4.0/5
Very Good
Posted on May 28, 2024
We stayed here in May 2024 and had a lovely time. The location is excellent, and found the staff to be very good and helpful. We would definitely stay here again if we come back. Two men on the reception desk were excellent. Great if you are on a budget.
Response from Property: Hi there Mair, We'd like to say thanks for taking some time to share your feedback. It's fantastic to hear that our location served you well and that our budget-friendly options hit the mark for your stay. Cheers for highlighting the helpfulness of our staff - our reception team is indeed dedicated to making stays memorable, and I'm glad they made a great impression. I'll be sure to pass along your kind words! We hope you'll pop by and stay with us another time. Take care, Ona Marbella Inn
Krassimira
Stayed in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 8, 2024
Very cleaan and comfortable apartment to stay ,location center of Marbella close to all restaurants