The room and hotel were decorated beautifully and staff were friendly. Staff also stored our bags before check in and after check out so we explore.
However, the room was extremely hot, in fact hotter than outside on 2 very sunny days. When we arrived in our room, the window was shut and the air con was not on. I was surprised about this considering how incredibly warm it was that day. We attempted to put on the air con however it did nothing - it was not powerful or cold. Thankfully there was a fan but again this did very little. My husband asked 2 staff if they could come up to the room to check the air con and was told it was definitely working as it was only recently serviced but they would come up and check. We waited for half an hour however no one came to check and we had a dinner reservation elsewhere so had to leave. On our return we asked again and again no one came. We managed to prop the window open and use the fan but all in all both slept terribly due to the heat. It was a real disappointment in what was otherwise a lovely room and location.