Guest User
July 18, 2024
Room was disgusting, all floors filthy, freezer, cooker hobs were broken, no working lights in bedroom or toilet. Toiletries from previous guests still in bathroom, razorz, shampoo and spongues in shower. Womans underwear found under the bed .the aircon that we paid a fortune for blew out hot air on all settings.the small double bed mattress was broken, springs on one half had completely gone, u could feel the bed base on your back.Room was brushed once, and bed changed twice in 2 weeks, they didnt even.change pillow cases. The cleaner wanted 200 lira to mop the floor. Babys travel cot collapsed while she was in it, they took it away and came bk latsr with the same exact bed and the same happened again, they eventualy gave us a diff one.. Windows were plastic and didnt keep sound out so jt was very noisey, could hear ppls conversations on the street. We had to book another hotel for a few days to get away from this, we couldnt afford to stay away completely or we would have. The ppl on reception were useless, just kept saying well get it sorted but never did. They attempted to add stuff onto my mrs bill by the pool on 3 seperate occasions and got angry when telling them that theyre wrong, we write everything down to avoid this as its common in marmaris the past few years. The toaster tripped the electrics, The kids softplay is disgusting, it doesnt get cleaned at all ever. The colour of the balls in the ball pool is shocking, covered in thick black dirt. My socks were black within 2 min of walking on it.. Pool area seemed ok, food looked not bad. Location was not bad, close to artmulan *****