Helen M
September 19, 2024
Unfortunately there's not much good I can say about this hotel,we arrived on 6th September for a week as a family of 4 adults and 2 children ,on arrival at after 2am in the morning there wasnt as much as a cup of tea let alone something to eat and no kettle in the room which was very small and very noisy air conditioning but this helped to drown out the other guests in the rooms beside as the walls were paper thin,the room was not cleaned the whole week only clean towels left and sheets pulled up on the beds,the food was exactly the same for the whole week we had to eat out most of the time which is a disgrace for supposed to be 5 star,only 2 members of staff were friendly the rest just about managed to grunt 1 bar man actually shook the tip box at my partner needless to say he wasn't tipped,the drinks are really watered down and the cocktails are syrup and lemonade,even the pineapple juice was watered down,nightly entertainment was Ok, what you would expect ,Marmaris itself is beautiful and every restaurant and bar we visited was lovely with delicious food and friendly staff they certainly could have taught the staff at grand ideal premium!,iv been to a few different counties and I'm by no means fussy and iv never had to write a review like this before but so disappointed in this hotel!!,Grand ideal premium take heed of your customers reviews !!,Iwe certainly will not be returning