Chems Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Marrakech
Chems Hotel
Avenue Hommane al fetouaki, Marrakech, Marrakesh-Safi 40000, Morocco
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A stay at Hôtel Chems places you in the heart of Marrakech, within a 15-minute walk of Jemaa el-Fnaa and Koutoubia Mosque. This spa hotel is 1.8 mi (2.9 km) from Majorelle Garden and 0.9 mi (1.5 km) from Avenue Mohamed VI.Show More
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Highlights
Ideal location
Varied breakfast
Free parking
Lots to doAmenities
Car rentals
Tennis court
Outdoor swimming pool
Private parkingFree
Bar
Restaurant
Wi-Fi in public areasFree
Conference room
All Amenities
Property Description
A stay at Hôtel Chems places you in the heart of Marrakech, within a 15-minute walk of Jemaa el-Fnaa and Koutoubia Mosque. This spa hotel is 1.8 mi (2.9 km) from Majorelle Garden and 0.9 mi (1.5 km) from Avenue Mohamed VI.
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3.3/5
Superb hotel! Very welcoming and very well located! Top staff
All 56 Reviews
Surroundings
Airport: Marrakesh Menara Airport
(5.2 km)
Train: Marrakech Train Station
(3.3 km)
Landmarks: Koutoubia
(350m)
Landmarks: Ensemble Artisanal
(430m)
Landmarks: Casino de Marrakech
(770m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Double Room with Pool View
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Heating
Check Availability
2
Superior Double Room with Terrace
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Check Availability
4
Single Room with Balcony
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Heating
Check Availability
5
Twin Room with Balcony
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Heating
Check Availability
6
Standard Family Room
1 Double bed and 1 Sofa bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Heating
Check Availability
2
Double Room with Balcony
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Heating
Check Availability
4
Superior Room With Terrace
1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
3.3/5
56 reviews
Verified Reviews- Cleanliness3.1
- Amenities2.8
- Location4
- Service3.3
Average for similar properties in Marrakech
AI Summary
Conveniently located near major attractions, the staff offers excellent service. However, guests were dissatisfied with cleanliness and encountered discomfort and bites from insects in their rooms.
Dong Chun
February 25, 2025
Love location and quiet for sleeping. Swimming pool and garden was lovely. Bit old but we didn't care much of it. Very friendly staff who gave us an assistance for fixing our day tour from other company.
Tonghesuoni
February 12, 2025
The room is clean and hygienic, the breakfast is not bad, but there are not enough washing machines. It would be better if the washing machine can be dried. The environment is great, suitable for relaxing and looking at the stars.
Original TextTranslation provided by Google
dongyunge2013
January 30, 2025
What a disaster! I thought a 4-star hotel wouldn't be that bad! It turned out to be just like the negative reviews. It was such a terrible place. The worst place I've ever stayed in. The decoration and setting were 30 years ago. The whole building was full of old stench. The room I was given was the worst corner room. I saw in the comments that other Chinese people also encountered this situation. They treated me differently. The room faced the parking lot. In the morning, I saw that there were other directions. The room for Chinese people was the worst. The attitude was even worse. They charged more city taxes. Everyone had a sullen face. There was no water. A bottle was 15 yuan. I fled immediately.
Original TextTranslation provided by Google
Guest User
January 25, 2025
I went there thinking it wouldn't be too bad because of the low four-star rating, but I was disappointed.
As usual, the front desk gave me a room at the end of the corridor (maybe it was a Ctrip exclusive?). I was a little surprised when I entered the room. It looked like an old guesthouse in a village, with cracked walls, crooked curtains, and the only furniture was also shabby and casual. I simply asked the front desk to change it, but it was the same result. The balcony door was bent and leaked, and the blinds were a little broken, with a big gap. The temperature at 8 degrees was still a bit cold at night. Although there was air conditioning, both of us caught a cold...
I was mentally prepared for the cleanliness of the towels after reading the reviews, but I was still shocked. It's understandable that some guests use this towel for other purposes 😓
The balcony, which should be good, is a pit. Please look at the photos directly. It fell apart when a pillow was placed. Fortunately, no one sat on it...
The breakfast was monotonous, but I was full, thanks to the microwave, so I could eat warm food
Original TextTranslation provided by Google
Guest User
January 21, 2025
Good facilities, although in need of some renovations, and the breakfast was adequate, although not very diverse. Good balance between quality and price.
Original TextTranslation provided by Google
Guest User
January 12, 2025
Lousy, old, dirty hotel. The staff is not pleasant! Avoid it
Original TextTranslation provided by Google
AdRaInKe
December 31, 2024
One of the worst hotels iv stayed in. The staff are rude and do not care about hospitality in the slightest. Breakfast is diplorable and comparable to a prison canteen. They dont even provide water at breakfast.
The cleaners entered my room whilst i was in it without knocking. They took away the towels so I couldnt even shower in the morning. No apology was given.
They also state that check in is 2.30pm when the hotel booking clearly states 2pm. They are scammers
Avoid the hotel.
Guest User
December 26, 2024
Trouble stay for 3 day holiday the room is dirty and towel is very old and the colour torn to black door is not secure No kettle, no fridge tv not working the breakfast is same everyday with few things this hotel only worth 2 STAR NOT 4 😔
Services & Amenities
Most Popular Amenities
Car rentals
Tennis court
Outdoor swimming pool
Private parking
Free
Bar
Restaurant
Wi-Fi in public areas
Free
Conference room
Additional charge
Massage room
Wake-up call
Luggage storage
Spa
24-hour front desk
Currency exchange
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
Certifications: Halal restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Front Desk Services
Safe at front desk
Wake-up call
Tour and ticket booking service
Luggage storage
Concierge service
Currency exchange
24-hour front desk
Languages Spoken
Arabic
French
Spanish
Food & Drink
Snack bar
Bar
Room service
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
Garden
Elevator
Smoking area
Health & Wellness
Tennis court
Body care
Massage room
Hair and beauty salon
Turkish bath (Hammam)
Spa
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes dryer
Safety & Security
Fire extinguisher
First aid kit
First aid room
Intruder alarm
CCTV in public areas
Security personnel
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 07:00–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by email
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1971
- Number of Rooms: 34
A stay at Hôtel Chems places you in the heart of Marrakech, within a 15-minute walk of Jemaa el-Fnaa and Koutoubia Mosque. This spa hotel is 1.8 mi (2.9 km) from Majorelle Garden and 0.9 mi (1.5 km) from Avenue Mohamed VI.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Stay in one of 145 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Stay in one of 145 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.