403 Rue de La Kasbah, 63-67 rue Boutouille, Marrakech, Marrakesh-Safi, 40000, MoroccoView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
La Sultana Marrakech Guest Reviews
4.8/5
Amazing
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(67)
Positive reviews(46)
Reviews with photos/video(8)
Katie Chak
Riad Room Non smoking
Stayed in Jan 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 28, 2023
The hotel is beautifully decorated with traditional Moroccan furnishings and artwork, and the rooms are spacious and comfortable.The hotel's location is also great located in the medina, as it is within walking distance of many of the city's main attractions.The rooftop terrace offers a stunning view of the city and the pool is the perfect spot to relax after a long day of sightseeing.
Guest User
Riad Room
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 17, 2022
The hotel transcends you into a fairytale oasis away from the heat and the city’s hustle and bustle.
PH_m
Junior Suite Non smoking
Stayed in Aug 2022
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 12, 2022
Good Service and nice hotel. Recommended
martin818
Riad Room Non smoking
Stayed in Feb 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The hotel is located in the heart of the old town. Close to an ancient tomb that is more than 500 years old. There are many people visiting every day. This hotel can be said to be called Taoyuan in the city, but the surrounding environment is not very good. According to the waiter, the hotel started building a new building in 2002 and first bought a house, and later bought eight more. The owner, a Frenchman, renovated the nine houses as a whole and connected them together. The design is very elegant, reflecting the Moroccan national style. Every detail is very delicate and can be called a work of art. The three-story roof is covered with flowers and various layouts. Very novel. It feels extremely cozy.
The hotel's food and beverage varieties are relatively small and the taste is average, not as good as other nine points. The price is not cheap either.
Overall, this hotel is quite unique. Staying for a day or two is no problem.
Original TextTranslated by Google
Hamiguaxiaojie
Junior Suite Non smoking
Stayed in Feb 2023
Couples
28 review
4.5/5
Great
Posted on Feb 4, 2023
The hotel is very small in the old city, so you can feel the local customs. The photos are very photogenic and unique, you can book a night to experience it. The facilities should not be compared with five-star hotels, and the service staff also try their best to serve
Original TextTranslated by Google
Melissa Muse W
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 6, 2024
Amazing hotel. Staff was super amazing and every detail is thoughtful with regards to amenities in the room. It was magical hotel visually. The decor and design is breathtaking. Can’t wait to get back. The breakfast was delicious and the people were over the top kind.
Response from Property: Dear Guest, Thank you for taking the time to write this wonderful review following your stay. We are delighted to read you particularly enjoyed the hotel architecture and the comfort of the property with stunning features. We are glad you enjoyed the breakfast fine selection to make a great start of the day. Thank you for complimenting the professionalism of our staff who made you feel right at home while answering your requests with warmth, hospitality and incredible attentiveness. We will share your feedback with the team. We feel really grateful to be your hotel of choice and that you highly recommend it. We are looking forward to welcoming you again soon in the Médina of Marrakech or on the Atlantic Coast of Morocco in Oualidia. Kind regards On behalf of all the team
murv1330
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 6, 2024
Stunning hotel ! Staff extremely helpful and friendly. Food and drinks exceeds the standard you would normally expect from a 5 star hotel along with the service. Perfect location and setting. Roof top bar perfect for eating and drinking along with a spot of sunbathing at the back where sun beds and chairs provided
Response from Property: Dear Guest, Thank you for taking the time to write this wonderful review. We cannot be happier to read you enjoyed the property offering a very deep and rich Moroccan culture experience. Thank you for complimenting the professionalism of our staff who made you feel right at home while answering your requests with warmth, hospitality and incredible attentiveness. We will share your feedback with the team. We feel really grateful to be your hotel of choice and that you highly recommend it. We are looking forward to welcoming you again soon in the Médina of Marrakech. Kind regards On behalf of all the team
Bullies65
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 30, 2024
After extensive research, chose this property and was not disappointed. The service is incredible, the staff are friendly, the rooftop bar is amazing and the breakfast was excellent. Loved the five different Riads, and the location of La Sultana.
Response from Property: Dear Guest, Thank you for taking the time to write this wonderful review following your recent stay with us. We are delighted to read you particularly enjoyed the hotel location, architecture and the quality of the service. We are glad you enjoyed the breakfast fine selection to make a great start of the day. We feel really grateful to be your hotel of choice and that you highly recommend it. We are looking forward to welcoming you again soon in the Médina of Marrakech. Kind regards On behalf of all the team
flippywebsurfer
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 20, 2024
Exceptional stay in the most authentic atmosphere that truly transported us to a different world. Location is tucked away in a bustling part of Marrakech, truly a hidden gem that provided an escape from the city's hustle and bustle. The comfort features in our room were a perfect way to unwind and relax with some added modern features yet attention to Moroccan design throughout the hotel and our room made us feel like living in a work of art. Lastly, the friendly staff, genuine smiles make it a true gem that deserves all the praise it receives.
Response from Property: Dear Guest, Thank you for taking the time to share your latest experience. We cannot be happier to read you had an exceptional stay in the most authentic atmosphere that truly transported you to a different world. We are thrilled to read you enjoyed the ideal location in the Médina and the comfort of the rooms with many amenities offered to feel extra comfortable. We are glad you experienced privileged moments, well looked after with an eye for detailed attention. As you mention it, indeed our property offers exclusive but cosy luxury, and the discreet, attentive care of a personal concierge. We are thrilled to read you enjoyed a stay bask in the warm, reassuring atmosphere of a private home. Thank you again for sharing your experience with other travellers. We are looking forward to welcoming you again soon in the Médina of Marrakech or on the Atlantic Coast of Morocco in Oualidia. Kind regards
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 11, 2024
Jestem bardzo zadowolony z mojego pobytu w La Sultana, polecam ten hotel każdemu, kto odwiedza Marrakesz. Very good food which I also recommend when staying at the hotel ,and thanks to the service which was of the highest standard...........
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 3, 2024
What a fabulous hidden gem! The location, the entire establishement, and the friendly, helpful professional staff made this an unforgettable positive experience. La Sultana is hidden in the old walls of the city. Leaving the bustling busy streets of the Kasba district, we entered a serene historic inner sanctum where the comfortable furnishings, and historic Morrocan artefacts lavishly decorate the interior. We enjoyed fabulous evening meals in the restaurant by the pool, with subdued lighting and a local musician, which created an intimate, special environment. The rooftop bar served wonderful lighter tapas at lunch and evenings where the flora and forna create secluded areas contrasted by a blue sky. My wife enjoyed the spa, and I learned to cook a tagine! The only trouble is that the hotel was so good, we were reluctant to leave to explore the city! At the risk of repeating myself, the polite, professional staff throughout the entire establishment made this experience probably the best hotel we've ever stayed in!
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 2, 2024
La Sultana is a gorgeous, luxurious, and peaceful oasis in the heart of the bustling Marrakech center. You wouldn't know it, as it very quiet. The property is absolutely stunning. You can spend the entire day walking around the hotel and its charming and romantic coves admiring the design and artwork. The rooms are stunningly beautiful (albeit it a bit on the smaller side) and include every luxurious amenity you would expect, like delicious toiletries and Dyson hair dryers. The beds are sumptuous with beautiful linens. The rooftop restaurant is gorgeous. The service is very personalized and intimate. Since it is a smaller boutique hotel, you are treated with extra care and attention. The staff is very warm, professional, and attentive. The hotel can also assist expedite your check-in at the airport. Upon checkout, we were given delicious Madeline cookies to enjoy on the road and beautiful leather tags with the hotel's branding. Special thanks to the amazing Saida, who warmly welcomed us, made our stay absolutely pleasurable, and ensured we got to the airport gate without issue! Truly a 5-star luxurious experience and highly recommended. I have shared a reel of our gorgeous room on my Instagram page where I review beautiful 5-star hotels of the world @luxehotelaficionado.
Olivia B
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 29, 2024
Second visit to this enchanting restaurant and as memorable and magical experience as the first time. Recommend you arrive early for sunset drinks on the roof terrace. Food is fine dining Moroccan style. Don’t miss the Moroccan salads selection and Pigeon Pastilla for starters. All the tagines are delicious. The staff are superb. Welcoming and enthusiastic, and clearly passionate about their food. Redouane and his team really looked after us and made our last night in Marrakech special.
Response from Property: Dear Guest, Thank you for visiting our restaurant and for sharing your experience with other travelers through this very positive review. Thank you for choosing our restaurant for your night out for the second time! We are glad to read that you particularly enjoyed the setting and quality of the service throughout the evening with the delicious cuisine from the Chef’s brigade. We agree our refine Moroccan salads and traditional Pastilla are a must-try! We couldn’t be happier to read this was a memorable dining experience. We are glad to offer two restaurants in the evening with La Table de La Sultana for gourmet dining and The Odette with a more casual experience. Thank you again for visiting us while in Marrakech and we are looking forward to welcoming you again soon. Kind regards All the team of the Restaurant
Yolanda C
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 27, 2024
The service here is beyond anything that I’ve experienced and I travel A LOT! The staff is attentive and caring. I went with my two adult daughters to celebrate my 60th birthday and we were treated like royalty! Take their cooking class and Hammam experience. You will not regret it!
Response from Property: Dear Guest, Thank you for taking the time to write this wonderful review and for sharing beautiful pictures. It was an honor to be the place of your anniversary celebration with your daughters and we are overjoyed that we lived up to your expectations. We are delighted to read you particularly enjoyed impeccable service with a sense of kindness & precision in a beautiful place creating long lasting memories. We are thrilled to read that you enjoyed the Spa and the cooking experience. It is a great way to discover the culture, its people and bring back culinary memories. We are proud to offer over 20 tailor-made activities to do in and around Marrakech for Culture, Adrenaline, Epicurean, Relaxing or Discovery escape. We feel really grateful to be your hotel of choice and that you highly recommend it. We are looking forward to welcoming you again soon in the Médina of Marrakech or on the Atlantic Coast of Morocco in Oualidia. Kind regards On behalf of all the team
Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 21, 2024
As part of my mother’s birthday trip, I surprised her with a cooking class at La Sultana. Although we arrived late, the staff was very accommodating. The chef and her sous chef/translator were very kind, helpful, and a joy to be around. During booking we were provided the option to select the menu items. The chicken tagine was delicious. I will definitely continue to prepare this dish when I return home. Hopefully, next time we can stay at the property.