Guest User
March 9, 2023
We had to stay there, our flight arrived at dawn so a friend who was there called the hotel several times but when he didn't answer the phone he personally went to the hotel to let them know, (although when you have a reservation they are the ones who usually contact interested in asking you if you need anything when you arrive, including picking you up at the airport, which we know from other friends who were there in another Ria) they were not there and I called the riad again several times by phone without getting a response. We arrived at the airport in the early morning at 1:30 a.m., and headed directly to the Riad, what was our surprise when we arrived that we were calling the bell for more than 30 minutes, the wooden door with our hand knocking, the contact phone that we could perfectly hear. It was ringing inside... and NO ONE, NO ONE opened the door for us or answered the phone. When we were already tired of not getting any answer, it would have been 2:40 in the morning, with the streets deserted, when I say deserted I mean deserted, we only came across the cats, everything was closed and nowhere to ask.... Our friend who was there (thank goodness), he accompanied us to look for a taxi and a place where we could spend the night. I say again that thanks to our friend, because at that time there was no one to ask and even less find a taxi without knowing still the city. I have to say that we did not return to this Riad, we contacted the agency the next day to cancel all the days of our reservation and we stayed in the one that hosted us that night. And they still told the agency that we had not attended... thank goodness we had photos proving it. It seems terrible to me, to have gone alone and not have any friends there at that time.
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