Palais Tinmel Marrakech Reviews

Staffs are really kind and the room was cute. Access to the riad by taxi is not so difficult if you use the way from backyard (from big street outside old town)

Had a lovely stay in Palais Tinmel. The staff are very polite and attentive. They are very helpful. I requested for a surprise breakfast for my bf, all i asked was a cake but they gave us more. There were balloons and they sing happy birthday to him with guitar playing. We were so touch and did not expect it to be like that. It was a great gesture and we are very lucky. Location wise is good. A bit of a walk to the medina but we love a walk. Food was amazing too. Everything was exceptional. Our only concern was our shower drain was not draining properly but anything from that was amazing. I would recommend staying here. And would love to stay here again.

We booked a luxury desert tour with the hotel staff, with a private bathroom tent, and the final destination was Fez. We paid 3,300 dirhams, but there was no receipt. When we arrived in the desert, we first had no private bathroom, and we had to live together. After a quarrel, we got a private tent with no bathroom. The next day, they told us that our itinerary was not to Fez. The hotel phone was not connected. After a lot of effort, they said that our itinerary was to drop us off at Merzouga Station and we would go to Fez by ourselves. This route only returned to Marrakech or went to Fez. How could there be an option to drop us off at the bus station? ? With the hotel staff set a luxury desert tour, independent bathroom tent, the end is Fes, paid 3300 dirhams, no receipt, went to the desert first, there is no independent bathroom, mixed living, quarreled and had a private tent, no bathroom, the next day said that our itinerary is not to Fes, the hotel phone can not get through, It was not easy to get through and say that our reservation is to put us at the Merzu truck station, we go to Fes, this line only return to Marrakech or go to Fes, how can there be the option of throwing at the bus station?

The decoration is very unique and the service is good, but it is too hot and I can't sleep at night. The water is also very slow in the rain. I am really speechless. The breakfast is average. I can only say that it is just a show. I will not come again.

The hotel is in the old city, but it is very quiet at night, the traditional Moroccan courtyard is very tasteful, the breakfast is also very traditional, and the hotel staff are very enthusiastic and friendly

The hotel is actually not bad, but the hotel is in an alley in the old city, and cars are not accessible. We have to drag our luggage in from the parking lot about 200 meters away. We asked the front desk for help, and they clearly told us that we had to do it ourselves. Moreover, there was a room on the second floor that had to be carried to the second floor and taken down by myself when checking out; the other two rooms also had problems with the drainage in the bathrooms. This service is so bad

Very satisfied with this stay! A very beautiful small hotel with very friendly service👍