Guest User
November 16, 2023
Let's start with the fact that this is not a hotel, not an apartment or even a room, this is a garage converted into a room, the entrance to which you will not find right away since everything is encrypted. As soon as we got inside, having gone through rounds of tests to find the key, we found ourselves in a small room where the smell of dampness immediately hit our nose, we put our things down and decided to look around, having taken two steps we found ourselves in the room where there was a bed and right next to the head of the bed, just to the side, there is a shower stall (that is, it is not covered with anything) and behind the shower stall there is a door into a super small toilet where you can’t even turn around. And there are 4 of us, and the room was indicated as for 4 people, but here you get a door, a kitchen set, a small non-folding sofa and a bed across the wall, and in the same radius there is a transparent bathroom a toilet that is not a toilet)) All of this shocked us; we sat down on that small sofa and began to think about what we should do, since we were very tired from the road, we had been looking for housing for a long time and it was already getting dark outside. And while we were thinking, here A mustachioed friend (a cockroach) crawls out from under the cabinet in the room and runs in our direction. Naturally, we take it all off to prove that we definitely won’t stay in this apartment. We quickly begin to collect our backpacks and luggage, which we didn’t even have time to unfold and open, and we go on the way out. We were there for 10 minutes, after which we left this “home” and wrote to the trip.com support service to resolve this issue. But since it was very late and it was already dark outside, we were simultaneously looking for housing, the whole problem The fact is that either everything is booked according to what we like, or they don’t accept cash payments (and we don’t have a foreign card). We find accommodation, pay through friends and at the same time keep in touch with the trip.com operator. We waited for the answer until the next morning, so how they could not contact the owner of this property. In the morning we receive a response that the owner refuses to return the amount to us (we paid for 2 days of stay), since we were already there and the fact that we ourselves did not contact him. Using long clarifications and letters The owner never returned the money to our service and I do not recommend that you rent an apartment from this person because he does not post real photos of apartments and treats his clients dishonestly. Thanks to the trip.com service for coming to a meeting with us and returning us points cost of 1 day stay.
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