Cecil Hotel

Service was good. Food was good. Distance was more than specified. More sign board required. More amenities required

My daughter took ill suddenly and we had to check out a day early. Now Treebo is not giving me refund for the day I did not stay. They are insisting that I should have informed them 24 hours in advance. Like I knew that my daughter would take ill. They even insisted that I should provide them medical documents to prove and illness. And also later said that the billing is automated so nothing can be done. When I asked to speak to a manager, I was refused even that. Don't deserve even a star.

Treebo is quiet and very big place. The swimming pool is in the middle of dense greenery which is awesome. The place is maintained in it natural format so that one can connect with nature very easily. The place is at a good altitude and near the sunset point.

Property: Nestled in the forests of Matheran, this colonial structure stands among ancient trees. Despite the summer heat, the location remains cool and tranquil. Situated nearly a kilometer from Matheran station, just off the carpark to Matheran road, it offers an escape from the market's bustle, though walking is necessary to reach the market. The expansive room features a shared veranda with views of the swimming pool and the forest beyond. However, it lacks basic amenities, such as cupboards or storage, quickly leading to clutter from unpacked weekend luggage. The sizable WC has very basic facilities; the space could be better utilized, but it seems the intent is simply to provide a living area. The swimming pool is modest but adequate. The staff is polite and promptly addresses all your needs. Upon entering the room, the initial feeling of elation quickly fades as you begin to face the issues one after another. The courteous staff and lovely surrounding somehow compensate the lack of design and facilities in the room. There is a restaurant that serves vegetarian food only. You can, however order non-vegetarian dishes and consume in your room or the verandah. The staff provides the cutlery. They even provide ice for a small sum. Considering there are few places in Matheran that offer better in a similar budget, the hotel is still good. Just keep your expectations on a budget.

Cecil , Matheran was bad. The cleanliness and hygiene standards were below acceptable level . The bed sheets were soiled and cushion covers had oil stains . They were changed on request , not the cushion covers . The bathroom was stinking and washbasin was dirty to the extent of being unusable. The floor inside and outside on the veranda was not swept or mopped The stated amenities in the bathroom and water bottle in the room were not provided. The food , though with limited choices , was fresh and edible, and staff was helpful. The Wi-Fi service was poor and not working in the room .It was only available at the reception area. Overall not a good experience or worth recommending to any friend.

This property is located in the middle of the forest, the property has an in-house restaurant which serves the veg food as per the request, property has a swimming pool facility, rooms are clean and pleasant ambience, staff are humble and supportive.