Hotels near ネオパーク松本, Matsumoto

This hotel was booked as part of tour of Japan and we were there for only 1 night. As a solo traveller I was allocated a single room which was very small. It did however have a large bed which based on the space available was probably too big for the room. In order to get my case open to just get a small number of items I needed for one night I had to rearrange the chair and table so I could get the case open. The “closet” if you can call it that, was so small it only had 3 hangers and was probably only about 18inches wide right next to the door. I wouldn’t want to stay in this room more than one night. On the basis you pay a single supplement I find it poor that we solo travellers are given such small and inadequate rooms. In addition, as a tour from the UK, hardly anyone spoke English so it was hard to get the staff to understand when something went wrong, like my kettle which wasn’t working. In credit to the Reception staff, once I finally managed to get him to understand the problem he resolved it very quickly. Finally when we went to breakfast at 7.45am they were already full and we had to wait about 10 mins or so, then a number of the breakfast items had run out. There were 2 coach tours in and they didn’t seem to be able to cope or cater for the amount of people there. I did find the staff very friendly and helpful, so it certainly isn’t their fault. I wouldn’t recommend it for solo travellers.

~7min walk from Matsumoto station with many food options nearby, on usual days. We went on 31 Dec to 1 Jan and the streets were empty; shops were 99% closed, except for Parco / big malls. Hotel staffs were super helpful and friendly. I loved the shoe locker concept at the main entrance of the hotel; you lock your shoes and go barefooted around the hotel. Hotel staff assisted to check on available restaurant opening hours, as well as reservation on 31 Dec since we weren't sure if places were open. Onsen (both indoor and outdoor) was the best, coupled with complimentary laundry facility (dryer at 100yen). Shampoo and body wash were all available for use. There are vending machines at the common area outside the bathroom. Complimentary ramen at night (do check with the hotel on the timing). Soba over new year's countdown at midnight was yummy. Wonderful overall experience. Will explore Onyado in other cities in future!

This Hotel is only a 5 minute walk to the main station making it ideal for travellers using public transport. Its quite a modern hotel with well furnished rooms although probably better suited for single occupancy as the bed is against the wall making a difficult exit for one of you during the night. If you stay less than 3 nights there isnt a maid service but you leave your dirty towels and rubbish outside your room in the morning and clean towels are there upon your return later in the day, initially we thought it a bit odd but it meant we didn’t have to tidy our room before the cleaners came in lol. There is a coffee service in reception in the mornings and the hotel does provide complimentary items i.e. hair bobbles, razor etc. We were room only here so cant comment on the food.

I chose this hotel in front of the station for the next day to use a car rental. It is a hotel of the Alpico Transportation Group. The receptionist is on the 2 floor. Check-in requires a machine hand input by yourself, and all payments, card keys and breakfast tickets are out of the machine. So payment is prepaid. It depends on the way of thinking whether it is troublesome or convenient. 1 person 8000 yen with breakfast. There was Wi-Fi, the room and the bathroom were clean and the bed was comfortable and there was no particular dissatisfaction. There are also restaurants and taverns in front of the station for dinner, so there is no worry.

Check-in uses an automatic check-in machine, but even when I entered the building, the front desk staff just looked silently and didn't even greet me. Also, the guests who tried to check in at the front desk were cold to use the check-in machine. (If you don't support check-in at the front desk, you don't need ２ people at the counter. １ Why don't you stand at the person check-in machine and guide you?) Alpico Hotel Group ”Shoho” It was the decisive factor to use the large bath, but only 10 people can be used per free transfer bus １ flight (１ day ２ flight), and there was no explanation from the front staff. The rooms were not cleaned, dust was accumulated on the desk, refrigerator, and the head of the bed, and the mirror was not wiped. (I went to the front desk and borrowed a rag and cleaned it myself)

We stayed 2 nights at Premier Hotel Cabin. The location is great, just across the train station. The staff are attentive and accommodating. Special thanks to Front Desk Tsunoda-san. He took the initiative to help me call the courier company for my missing package, and liaised with the receiving hotel to ensure safe delivery of my luggage. Breakfast was mostly Japanese style which we liked. We stayed in small Double room which is a bit outdated. Shower tub and sink too small and not good to use. Should get a revamp.

I used it for a family trip during the spring break. There is a charge because I came by car, but I was able to park in the parking lot and go sightseeing at Matsumoto Castle and Matsumoto Station. It's a good walk course. The parking lot and the front desk 々 were all kind. The room was newly renewed so it was very clean and I was grateful that almost all the equipment I needed was available. The breakfast at Gust was delicious. I would like to stay when I visit Nagano Prefecture from now on

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.

The employee 々 was kind and polite and very sensitivity. However, since it lives in the prefecture, it is a pity that it was politely refused to apply the application of Shinshu accommodation when it offered the application of ”it is not applied if it is not booked by the target plan”. When I stayed at Feena Vista last week, I only booked it normally on the accommodation site at the same time when I checked in, ”the customer lives in Nagano Prefecture, so Shinshu accommodation is applied.” (I didn't know that there was a accommodation fee until then) I was able to fill in the necessary documents on the spot and cash back \5000 (1 night 2 people) when I checked out.

We wanted to treat ourselves for an anniversary so booked in for a night. It is not cheap - we paid SGD 770 for the night, but it was a good experience all the way from check in to check out. The price includes dinner, which was plated beautifully and featured items like lobster sashimi, beef stew and bracken tempura. Breakfast was done buffet style and had both Japanese and Weatern dishes. There are onsens as well. We opted to pay 3000 yen for a private couple onsen for 45 minutes, but there are also public baths on the 4th floor. The bath on the 3rd floor, just off reception, switches between males in the morning and the ladies in the evening. The room was largish and I loved that the yukatas came in a variety of sizes. There is no room clean up till check out, but they do lay futon beds in the room. The room was well appointed and had a great view, small fridge, a safe, and coffee and tea making facilities. There was even a coffee bean grinder. There were ample power points. Wifi was okay though it did drop now and then. There are separate toilet and shower rooms. There is a souvenir cum general store in the lobby where you can even buy condensed milk ice cream. Staff are friendly and efficient. They do have a free shuttle bus from 5 pm at the Matsumoto train station to the hotel, and one the following morning at 9 am and 10 am back to the station.