Maxorata Spa Hotels

We stayed here in December and it was memorable. This is our second time at this hotel. The hotel was well maintained with the rooms immaculately cleaned. The spacious rooms were well stocked with all necessities. The views were spectacular. We stayed full board and we felt that the food quality did not meet the 5 star standard. We were not given two interconnected rooms but the initial two rooms were at either end of a corridor despite reception assuring us they were next to each other. The hotel boasted about providing family friendly accommodations with interconnected rooms but we were told by the receptionist that none were available even though the hotel was almost empty of guests. Our conversation was overheard by the manager and he looked in to the situation and managed to find two interconnected rooms for the rest of our stay. I was disappointed with the reception team and felt they seemed very disinterested. The staff at the restaurant were friendly and helpful. The outdoor heated pools were great as it was cold outside. Overall, it was a good hotel.