Anew Resort White River Mbombela

Work trip. Older style property and needs a little work done but grounds, room, facilities all ok and price point matches the offering. Service team were excellent and couldnt do enough - maybe a little over eager to check, clear and ask if "all ok". Overall good and would stay there again.

Not bad, room for improvement The overall stay was OK. Room amenities where great and it was very comfortable. However, it was very noisy the Saturday morning when we woke, workers and guests. I had to phone in on Saturday afternoon when our room was not made up when we were gone the entire day, even when indicated so with the sign on the door.

Unhappy chappy Had an amazing spa treatment, Lizelle and Marcia were the best! Service at the hotel was subpar, the numbers for reception and emergency were disengaged for our entire stay. The mattress in executive suite L002 isn’t comfortable at all. The restaurant, please take better care to clean and maintain, the chairs were dirty.

Family Christmas Holiday Our stay from 24 to 27 December 2023 was okay. The receptionist was very warm and her demeanor positive. The superior room we booked was okay but cleaners must try to be thorough in their cleaning. Please control ants and spiders. The room will also have an appeal once flooring is improved. The sports fields were far from what is advertised - condition poor.

I just checked out of this resort this morning. I thought it was a nice property with a spa and pool. I was leery about going there due to reviews on this site. My room was very large and modern plus had all the bathroom amenities that others say are not provided. It also had a balcony, safe, refrigerator and coffee/tea bar with a kettle. I was here with Exoticca for the safari tour. I also went into a few rooms of other travelers and they were all nice and updated. The one couple had a suite behind the reception area. The 3 buffet dinners which were provided on the tour at the resort were very tasty. We had a breakfast buffet this morning and it was good as well. All of the staff at the restaurant and bar were extremely friendly and courteous. They also provided breakfast boxes on our safari days and they were yummy as well and I am a picky eater. My birthday was on the first night we were there and the tour guide must have told the staff. They all sang to me in Afrikaans and English and gave me a piece of cake. So special. The young man at the reception was always cheerful and very helpful. Now the best part…the spa. Pinky was the name of my therapist and she stayed after hours 2 nights so I could have treatments after the safari. The first visit I had a 60 minute deep tissue massage for $37USD. The next day, I had 30 minute body scrub, 30 minute body wrap and a 90 minute anti aging facial - all for $82USD. I recommended her to others on my tour and they loved her services too. I would highly recommend this resort. Thanks to all the staff for your kindness and hospitality.

We really enjoyed this property- a bit needed updating but the staff were exceptional . We were here as part of our Exotica trip and the Kruger safari days. The evening buffet was perfect after a long long day. We wished the weather had been better so we could have enjoyed the lush green grounds. You will not be disappointed with this property!