Super 8 by Wyndham McHenry/Fox Lake Area

Good stay

Could just use a little updating

When were given a room that was not the one I paid for, but didn’t realize it till we went up to the room. We went back to the front desk and I showed the guy behind the desk my receipt showing the room we rented was supposed to have a hot tub, he acted like he knew he’d given us a different room, but then corrected it for us and said it’d be ready in 15 minutes because it needed to be cleaned. When we finally went into the room, the hot tub was dirty. Needless to say we didn’t even use the hot tub. This is the 2nd time we’ve stayed there. Both times there’s been other guests that have overstepped with weirdness approaching us.

Just not happy with the stay. It was dirty, smelled of cigarettes. Wifi didn't work, people were inconsiderate.

We would never stay here we ended up leaving, dead bugs on the floor, mold in the refrigerator and the hotel was supposed to be a smoke-free building, and it reeked a cigarette smoke all over very sickening!

The fridge was full of mold and there was stuff splattered all over the bathroom wall. The hallway smells like a litterbox.

Check in was easy. Best part of the stay. We were there 3 nights and in those 3 nights we had to change rooms 4 times. First room had a clogged sink. (Which we were basically accused of causing but it had water sitting in it when we first walked into the room). The second room there was a "waterfall" from the bathroom light fixture. Third room, the door did not lock. And the final room was ok other than the plate missing in the microwave and cable wire missing from the TV. One of the refrigerators had food left in it from previous people. The outside doors were supposed to be locked for safety but there was one that never locked. With all the issues with the rooms, not once were we offered any money back (not even one night worth or anything). This was a convenient location being in the middle of where our kids live but we will not be returning.

worst hotel i’ve been to

Very welcoming