Hotels near Bersin Hamdi Madinah, Medina

We stayed at Saja Al Madinah during our stay in Medina. There seems to be a mixture of reviews here so please take my feedback as a pinch of salt. We had booked a room for 5 adults and the room was spacious and wasn't cramped. The hotel location is very good and is close walking distance to the prophet's mosque. We found the rooms to be clean and tidy, what i loved about the room were the curtains which completely block out the sunlight. You wont have the slightest clue what time it is if the curtains are drawn. Overall, I enjoyed my stay and didn't experience any issues. Check in was swift. The only negative feedback i have is that the hotel was slightly pricey..

Firstly I would like to make very clear that there are two Movenpick hotels in Madinah which some reviewers seem to be mixing up! This one is part of the Accor group and the Movenpick Madina that we stayed in. It is BEHIND the Pullman Zamzam Madinah, which faces one side of the Masjid al Nabawi haram. So it is a couple of roads walk away from the haram on the opposite side to the female entrances to the haram. This is nowhere near five star standard. Due to the poor condition of the bathrooms and room decor I would say three is being generous. Despite its attractive entrance and reception this is a rundown hotel in need of refurbishment, in particular the disgusting bathrooms. The bath, sinks and tiles were old, stained and mouldy. This was made worse by the fact that the housekeeping was very poor. The rooms weren’t cleaned and towels not changed unless we requested this. The actual rooms were ok despite the tired looking furnishings and lack of cleaning. The receptionist who checked us in apologised for not giving us adjacent rooms, but we discovered we did have adjacent rooms, and both were triple rooms. The rooms were quite spacious with comfortable generous sized beds but the TVs had very poor reception and the wifi was appalling, regularly dropping out. The fridges in the rooms were tiny and barely cold. In fact they and the lights turned off whenever we took the key cards out! Because of the hotel location the view out of the window was depressing, a view of the main road. A nice touch though was that as well as a Quran there was a nice prayer mat in each room. On our first morning we went down to breakfast to discover that the female staff had already let some guests have breakfast for our rooms. The head of staff quickly resolved this apologising profusely. In fact apart from this confusion on the first day we found the restaurant staff to be very nice people. They always had a smile for us and the waiters always ready to assist. We were very very disappointed with the very limited cooked breakfast items - there was barely any variety and apart from on one day only vegetarian options. The pancakes were disgusting and tasted like long life ones from packets rather than freshly made. Very very disappointing. But the worst was that there was no fresh coffee!! Only sachets of instant coffee. How is this possible in a so called five star restaurant? There was a big unhealthy selection of pastries though. And the strawberry juice when available was nice. We tried to order room service in the evening on one occasion- the staff member (chef?) who answered the call was rude and told us some of the items were either unavailable or incorrectly described on the menu! On the whole staying at this hotel was a major inconvenience due to its location and at best it is a three star hotel. I would not stay here again.

We chose this hotel as it is classed as a 4 star hotel and it is very close to the haram (5 minute walk from gate 7 and Al Salam gate bus stop). Unfortunately, the service isn't amazing, especially the cleanliness and standards. When we first checked in, everything was nice and tidy. However, in our 4 days stay, not a single member of staff came to clean the bathroom or take out the rubbish. We had to continuously call housekeeping for this to be done and even then the bathroom had not been cleaned. Other than this, the best thing about the hotel is that it is very close to the main road where taxis are easily available as well as buses and walking distance to the haram.

Very close to the masjid, reception service is brilliant, room slightly small, but worth the money. I would return to use this hotel. The room service was brilliant we had fresh towels, toiletries given to regularly, overall I will recommend

Location of hotel was within walking distance to Nabawi, about 15 minutes. Staff at the hotel were friendly and helpful while the room itself was well maintained. Only issue was the door to our room was quite hard to close and had to be slammed.

One of the worst. Hygiene 0% , rooms upon check in was really not cleaned( example: there was hair on the bed, bathroom shower area had a blob of hair, W.C. not very clean) basically the entire room was not clean. Oh not to forget my friends room had a rotten apple behide a stand. And there is no Houskeeping staff to clean the room on daily basis. Next worst thing all equitments in the rooms is just for display. There is a telephone but not plugged, there is TV but no remote, wardrobe only 1 side is opening, the safe box is there but not working and i can go on. I understand this is not a 5 star hotel. But basic hygiene standard is not there 🙄 . Please do not book here. I stayed here because I had no choice and the other hotels were booked. Oh and 1 last thing, we did go to complain once but the security guy said there is no manager and he is the only one there( FYI that's in late night) being understanding we expected someone to come but no one came in our 2 night stay here. No one really cares, this hotel caters for group where no one has a choice in what hotel they are put into. Even when I checked the trip advisor now no comments from the hotel for the bad review, which only can mean they do not simply care (because its close masjid Nabawi that's their only advantage) If anyone is to book this hotel, I advice not to.

I recently had the pleasure of staying at New Madinah Hotel, and I must say it was a fantastic experience! The hotel's location is a major highlight, as it is conveniently situated near Al-Masjid Al-Nabawi, making it incredibly convenient for those looking to visit and pray at the mosque. The rooms at New Madinah Hotel were comfortable and well-maintained, providing a relaxing space to unwind after a day of exploration. The staff were friendly and accommodating, always ensuring that I had everything I needed for a pleasant stay. While the hotel already offers a lot, one suggestion I have is for them to consider renewing the furniture. Although it was still functional, updating the furniture would further enhance the overall comfort and aesthetics of the rooms. All in all, I highly recommend New Madinah Hotel for anyone visiting the area, especially for its convenient location near Al-Masjid Al-Nabawi. 😊🕌” ,

When we entered the room the carpet was wet and the toilet floor is mouldy. Not very clean, no hair dryer but other amenities are acceptable. The hotel is located about 1km from Masjid AnNabawi but hotel provided free shuttle bus to and from Masjid every prayer, first come first serve basis. Shuttle will move at least 30 minutes before and after prayer. Have to pay for the hotel room during check in so prepare some cash or credit card. There are some convenient stores near in the hotel.

It is a good thing that you are not a part of the problem and that you are not a victim of the problem and you are not a problem because you are the one that has to be the good.

Near the airport, the hotel is new and the breakfast is good. Highly recommended.