Top Business Hotels in Medina

Firstly I would like to make very clear that there are two Movenpick hotels in Madinah which some reviewers seem to be mixing up! This one is part of the Accor group and the Movenpick Madina that we stayed in. It is BEHIND the Pullman Zamzam Madinah, which faces one side of the Masjid al Nabawi haram. So it is a couple of roads walk away from the haram on the opposite side to the female entrances to the haram. This is nowhere near five star standard. Due to the poor condition of the bathrooms and room decor I would say three is being generous. Despite its attractive entrance and reception this is a rundown hotel in need of refurbishment, in particular the disgusting bathrooms. The bath, sinks and tiles were old, stained and mouldy. This was made worse by the fact that the housekeeping was very poor. The rooms weren’t cleaned and towels not changed unless we requested this. The actual rooms were ok despite the tired looking furnishings and lack of cleaning. The receptionist who checked us in apologised for not giving us adjacent rooms, but we discovered we did have adjacent rooms, and both were triple rooms. The rooms were quite spacious with comfortable generous sized beds but the TVs had very poor reception and the wifi was appalling, regularly dropping out. The fridges in the rooms were tiny and barely cold. In fact they and the lights turned off whenever we took the key cards out! Because of the hotel location the view out of the window was depressing, a view of the main road. A nice touch though was that as well as a Quran there was a nice prayer mat in each room. On our first morning we went down to breakfast to discover that the female staff had already let some guests have breakfast for our rooms. The head of staff quickly resolved this apologising profusely. In fact apart from this confusion on the first day we found the restaurant staff to be very nice people. They always had a smile for us and the waiters always ready to assist. We were very very disappointed with the very limited cooked breakfast items - there was barely any variety and apart from on one day only vegetarian options. The pancakes were disgusting and tasted like long life ones from packets rather than freshly made. Very very disappointing. But the worst was that there was no fresh coffee!! Only sachets of instant coffee. How is this possible in a so called five star restaurant? There was a big unhealthy selection of pastries though. And the strawberry juice when available was nice. We tried to order room service in the evening on one occasion- the staff member (chef?) who answered the call was rude and told us some of the items were either unavailable or incorrectly described on the menu! On the whole staying at this hotel was a major inconvenience due to its location and at best it is a three star hotel. I would not stay here again.

We chose this hotel because it is close to the main entrance of Masjid Nabawi (Gate 21, King Fahd) and convenient for bringing toddlers. The restaurant provides diverse meals which we found plentiful. The staffs were very helpful, and the room service that we got here is excellent, specifically the one from Mr Abdelaal Megahed. He is very understanding of our condition.

Great location just a block away from Masjid Nabawi near gate 37 which is a few feet away from blessed gate 1. Lots of near by shopping as usual with shops open till midnight. Hotel lobby is open and clean with dates and refreshing water offered all day long. Huge sitting area at the mezzanine level where families can gather. Breakfast was great with fresh eggs made to order, huge hot and cold selection. Manager of breakfast and his staff were super nice and very accommodating. Room service staff very friendly and also very nice and informative. But the best for us was the laundry service. For the days we were there, Alhumdulillah it rained daily which of course is quite refreshing and with a family of 5 we had lots of wet clothes. Unfortunately the clothes didn’t dry up in room air as quickly as we thought. So we requested the laundry service to dry them which they did ASAP given our flight time. One downside, we had two room as part of the Ambassador suite and one the small rooms AC didn’t work. Weather was cool but certainly needed AC. Had it been in summer, then it would have been unbearable.

All the hotels in the area have an andalusia theme... and this one was tasteful and comfortable. Location was fantastic to malls, food, and of course the mosque. Would definitely recommend staying here although to get a taxi was a bit difficult.

My stay on 9 to 11 of Feb 2023. Excellent location, short walk from towards the Masjid - the side of the Green Dome. Also a short walk to the food market. Friendly staff and spacious clean room - good condition bath and shower (no horrible grout work)- comfortable mattress topper - clean Tea/Coffee making facilities. Hallway to room smells good with some sort of atomiser and lifts are fast, on either side of the hallway. The receptionist kindly gave me an upgrade from the usual room I'd booked. All in all, this was a pleasant and peaceful experience. I comfortably got changed into my Ihram, ready for my onwards journey to Makkah via train. Mr Akhtar

Thank you for FAHAD in the restaurant for the excellent service On a été très content de séjourner dans cet établissement, proche de la mosquée Service de haute qualité Le personnel est à l'écoute

We stayed at Saja Al Madinah during our stay in Medina. There seems to be a mixture of reviews here so please take my feedback as a pinch of salt. We had booked a room for 5 adults and the room was spacious and wasn't cramped. The hotel location is very good and is close walking distance to the prophet's mosque. We found the rooms to be clean and tidy, what i loved about the room were the curtains which completely block out the sunlight. You wont have the slightest clue what time it is if the curtains are drawn. Overall, I enjoyed my stay and didn't experience any issues. Check in was swift. The only negative feedback i have is that the hotel was slightly pricey..

Quality and Price do not meet: 175 euro 2 nights, no breakfast. Stains on wall, showercabin 60 cm × 80 cm while water splatters into bathroom. Towelrod next to wc is unhygienic imho. Had a room at streetside, noisy because of traffic. On top of it the pilgrim guests were shouting in hallway until 23.00. Had to ask a travelagent 25 m from hotel to print my boardingpass. English at reception is basicly deplorable. The guy is friendly but since there is a language gap pretty useless.The good things are a pakistani take away (50 m) and Mosque of the Prpophet, the highlight of Medina, about 10-15 min walk. Taxi from trainstation at best 50 rial, back to station I paid 20 rial.

It is a good thing that you are not a part of the problem and that you are not a victim of the problem and you are not a problem because you are the one that has to be the good.