Season Star Hotel Madinah Reviews

Road are closed towards haram I spent too much every time in taxis to reaching haram room service is average trip.com not showing road are closed to haram we are taking detour for 8 km to reaching every time i need my refund asap

the hotel is maybe 3 km away of masjid nabawi but because of some project the road is closed for 2 yeas and still 2 years to go , taxi drivers or hotel shuttle has to drive up to 7/8 km to get there, the room was nice but because of the noise of cars/traffic I couldn't sleep well the first 2 nights, i asked many employees at the reception but they didn't help me until the third night , I wish they helped me sooner, unfortunately even the second room wasn't up to my expectations , it has windows that doesn't face the main road which is good but the shower has also a window that does face the main road so i couldn't sleep well because of the traffic, I don't know how sensitive I am to those noises but the hotel should have better soundproof windows, the last this is the curtain are not really blackout .in my opinion staying at a hotel is mostly about a good sleeping experience.

Service is very bad. Housekeeping needs to call 2-3 times after you can get

Fantastic Iftar menu also very good shuffles to Hare

Nice hotel and very clean

There is no shop around the area except for McDonals. Hotel provide free shuttle coaster to masjid Nabawi 3 times for each solat time. Room was spacious and comfortable. Breakfast are mostly middle eastern, can be better with more International menus.

Place is in good location but there is no service they don’t care about customer service they give wrong rooms and they facility in bathroom us bad

Very nice hotel, modern and clean, great staff, comfortable and spacious room. Small downsides: problems with hot water in the shower and the distance from Masjid Ennabawi due to work in the city but the hotel provides a shuttle before and after each prayer

Attentive staff Excellent service Free shuttle to il Haram

The environment is elegant, but it is a bit far from the holy temple.

It is a little far from the Haram, especially after the transfers, but it is clean, tidy, and spacious. The rooms are spacious. The breakfast is light, but delicious

The hotel was nice and clean and provided shuttle service to and from the Haram. Their breakfast buffet had plenty of options as well. Staff was nice and friendly as well. The hotel isn't too far from Masjid-Nabawi but due to road closure, getting to the masjid and back was a hassle as taxi would have to take a long detour.

Excellent overall, very good size of the room, daily housekeeping to check out nothing to complain about.

Staff at front desk are very courteous and welcoming. Housekeeping service is excellent.