Hotel Collins Reviews

Great location for theatres & all things in the city. Great customer service on check in. Neat & tidy room. Quiet room. Nice strong hot shower.

Great location and size of room was spacious. Facilities were clean and heater was effective for winter. Centrally located opposite Dior and along shopping street. However, maintenance can be improved as our living room light was spoilt, the door between the living room and bedroom cannot be closed completely and the switch to the induction stoves were wrongly connected (which caused my food to be overcooked and I nearly burnt myself as I thought a stove was off when it was in fact on...). But staff is receptive to feedback and overall, still recommended

The hotel is in the city center and traveling is very convenient. Melbourne is a small city and you can reach this place by walking. The environmental sanitation is also good, friends said it is very good.

Very large, clean, the welcome was very good.

Because the facility does not have a new washing machine, dryer and oven, I gave it 4 stars, but other facilities are available. There was no service staff. No one was at the counter after 9 pm to 9 am, so I gave it 4 stars, but the staff was very friendly.

The location is very good, very close to the attractions in the city! There are also many delicious restaurants nearby that are open until late, and the nearby boutiques are all exquisitely decorated The check-in time is until 8:00 p.m. You can call the counter staff to make an appointment to check in by yourself. It is quite convenient and the heating is also very warm.

The location of the hotel is very good, the environment is also very good, the staff is very nice, they can store our luggage for free before and after check-in. The cleanliness of the room we lived in was a bit poor... The sofa in the room we lived in was a bit dirty, and the quilt was not very clean.

I always enjoy this hotel as it is small, comfortable & right in amongst everything you want access to when you are in the city.

Great location in the CBD for a trip to Melbourne, within short walk of all of the main attractions. Very comfortable too.

The property was well positioned, quiet, had all your basic needs covered and the staff were very pleasant. Happy to stay again.

Clean, comfortable, good facilities, helpful staff and a fantastic location. Great option for short or long stays in the Melbourne CBD.

Great location and clean and comfortable. A lovely welcome at reception with recognition that it was not my first stay there. A lively little sanctuary in the middle of Melbourne.

Everything was terrific and only the drapes not closing fully in the lounge area could have made the apartment that bit darker. Staff on reception are absolutely fabulous. Enjoyed our stay.

Really nice. Please provide milk for the tea and clear windows. Ad was deceiving as picture shows hotel on street but it’s in alley