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Great location and size of room was spacious. Facilities were clean and heater was effective for winter. Centrally located opposite Dior and along shopping street. However, maintenance can be improved as our living room light was spoilt, the door between the living room and bedroom cannot be closed completely and the switch to the induction stoves were wrongly connected (which caused my food to be overcooked and I nearly burnt myself as I thought a stove was off when it was in fact on...). But staff is receptive to feedback and overall, still recommended

The room is as good as ever. It has been almost 10 years. Every time I come to Melbourne, I stay in this hotel. The room type is reasonable. The kitchen, living room, bathroom and bedroom are all independent, and there is a washing machine. I really feel at home!

1. The hotel exceeded my expectations in every way, from the friendly and attentive staff to the beautifully decorated rooms. 2. I had a fantastic stay at this hotel. The rooms were spacious and well-appointed, and the amenities were top-notch. 3. This hotel offers incredible value for the price. The rooms were clean and comfortable, and the service was exceptional. 4. I highly recommend this hotel to anyone visiting the area. The location is convenient, the staff is friendly and helpful, and the accommodations are luxurious. 5. From the moment I arrived, I felt welcomed and well taken care of. The hotel staff went above and beyond to ensure my stay was enjoyable. 6. This hotel is a hidden gem. The atmosphere is elegant and inviting, and the attention to detail is evident throughout the property. 7. I was impressed by the level of professionalism and hospitality displayed by the hotel staff. They made me feel like a valued guest from start to finish. 8. The hotel's restaurant served delicious food with a diverse menu. I enjoyed every meal I had during my stay. 9. The hotel's amenities, including the swimming pool and fitness center, were well-maintained and provided a great way to relax and unwind. 10. I cannot say enough good things about this hotel. It is definitely my go-to choice for future visits to the area.

Location: perfect to travelers and only few blocks away from the Queens Market and free tram zone Service: Friendly and helpful staff Cleanliness: Our room got some smell from the pipe and there was water in the kettle when I first use it The pillow is comfy

Everything is under expectations, however we booked a standard queen room but we been assigned a accessible queen room. 🤣. Anyway we still enjoyed the stay and breakfast are quite decent.

Thare are some smell and Lots of dust in Bath Towels The Tap has problem when we open the tap was fall and the satff cannot solve the problem and educated us how the use the tap water by Hold the all Tap cover (Actually if normal Tap we just lift it up when open ) Also the water stuct in washbasin. We requested to change the room but the staff denied and look not kind (But the night shift staff was friendly and the housekeeping were really kind)

Unfortunately the hotel was in the middle of a construction site when we visited which made getting in and out by foot a little challenging at first. Staff are great and the facilities are also top notch.

1. The details of the room are very stylish. 2. There is a large bed and a sofa bed, as well as a Rubik's Cube for children to play with. This detail is worthy of praise. Suitable for families and parent-child travel. 3. There is a washing machine and complete tableware, but there is no stove. It is no problem to heat bread and milk in the microwave. 4. Big advantage: You can check out at 11 o'clock, and you can also apply for a later check-out under special circumstances! Other hotels have check-out at 10 o'clock! 5. The buffet is also good (Western style bread and snacks). 6. The location is good, very close to Chinatown, and the nearby attractions in the city center are within walking distance. The aquarium, train station, Federation Square, museums... are all nearby! Two words, convenient! Disadvantages: 1. Self-service check-in. Due to the delay of the flight, it was already past 11pm when I arrived at the hotel. The front and back doors of the hotel were closed. I called and said that an email had sent me the password, but the agency that booked the room did not forward it to me. , it took half an hour before a staff member came downstairs to help me get the key. 2. The water in the sink is not flowing smoothly, and the water is blocked even when I brush my teeth and wash my face. It is probably an old problem that cannot be solved. I was too lazy to bother with it in the middle of the night, so I just used the sink in the hall.

Awesome apar**ent stay at Arrow on Spencer. Warmly welcome by the friendly and helpful front desk officer. The apar**ent was spacious comfort with well-equipped amenities. Located in the cbd (free tram zone) next to Southern cross station, perfect location for eateries and groceries. Luggages can be stored before check in time.