Dorsett Melbourne

Dorsett Melbourne Reviews

Dorsett Melbourne

615 Little Lonsdale St, Melbourne, AustraliaView Hotel Details
Dorsett Melbourne
Dorsett MelbourneDorsett MelbourneDorsett Melbourne
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Dorsett Melbourne Guest Reviews

4.5/5
Great
137 review
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(137)
Positive reviews(131)
Reviews with photos/video(46)
Clean and tidy(38)
Friendly host(28)
Large rooms(11)
Great value for money(10)
Classy environment(7)
Easy to get around(7)
Convenient for shopping(6)
Located downtown(5)
Negative reviews(6)
D31***30
Dorsett King
Stayed in juin 2024
Couples
8 review
4.7/5
Amazing
Posted on 17 juin 2024
the location of the hotel is very convenient with lots of food options available nearby. it is also very well maintained and beautifully decorated. it was a nice stay.
Response from Property: Dear Guest,Thank you for your kind feedback! We are delighted to hear that you found our hotel's location convenient with plenty of nearby dining options. We take pride in maintaining a well-kept and beautifully decorated space for our guests. It's wonderful to know that you had a nice stay with us.We look forward to welcoming you back for another pleasant experience.Kind regards,Ben WuDuty Manager
ecft cft
Dorsett King
Stayed in mai 2024
Family
16 review
5.0/5
Outstanding
Posted on 5 juin 2024
Got a deluxe king but got an upgrade from the hotel. Cozy, gym swimming pool.
Response from Property: Dear ecft cft, thank you very much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed your recent stay with us, especially the upgrade to our deluxe accommodations. It's wonderful to know that you found the room cozy and enjoyed the convenience of our gym and swimming pool facilities. We look forward to welcoming you back soon for another enjoyable stay. Warm Regards, Minyoung Lee, Front Office Manager
KittyKat Hilton
Deluxe Twin
Stayed in mars 2024
Family
1 review
5.0/5
Outstanding
Posted on 17 mars 2024
Clean, friendly, amazing value for money, great location, beautiful pool and hot tub
Response from Property: Dear KittyKat, thank you for taking the time to share your positive experience with us as well as this amazing photo of the swimming pool! I am thrilled to hear that you enjoyed your stay at Dorsett Melbourne and that our hotel met your expectations in terms of cleanliness, friendliness, and value for money. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for another 5/5 stay! Warm Regards, Minyoung Lee, Front Office Manager
sjudkshdi
Discovery Twin Room
Stayed in juin 2024
Family
4 review
5.0/5
Outstanding
Posted on 7 juill. 2024
Great hotel close to city center near Coles and Southern Cross station, very convenient. There is a swimming pool, sauna room, steam room, arcade, and gym for all guests to use for free. Rooms are clean and spacious, but the heating can be improved. Amenities are provided in the bathroom.
Anonymous User
Dorsett King
Stayed in déc. 2023
Friends
32 review
4.5/5
Great
Posted on 17 fév. 2024
Located in the heart of Melbourne CBD, next to the parliament station. Tram just in front of hotel.
Response from Property: Dear Guest, Thank you for taking the time to submit your review. We take great happiness to hear that you were able to take full advantage of our prime location. We look forward to having you stay with us again in the near future and if there is anything else we can help with in any future stays, please do not hesitate to ask. Kind regards, Khoa Lu Manager on Duty
Jessie
Deluxe Twin
Stayed in mai 2024
Family
12 review
3.2/5
Posted on 1 juin 2024
The pluses are 1. relatively well maintained & new property 2. strategic location 3. approachable front office staff & breakfast staff 4. decent fresh breakfast in a pleasant and clean environment. The major minus is the room is not properly cleaned when we checked in. Hairs, dusty & dried watermark on bedside table. On a daily basis, only cursory housekeeping ie making of beds ,change of used towels & emptying of waste bins. No daily vacuuming, no wiping of surfaces and no changing of the used mugs(coffee & tea) & teaspoons . I had to formally make a request for freshly cleaned mugs. A properly clean room would hv made my stay a more pleasurable one.
Response from Property: Dear Jessie, thank you for taking the time to provide us with your detailed feedback. We are pleased to hear that you appreciated the well-maintained property, strategic location, approachable staff, and fresh breakfast in a clean environment. We sincerely apologize for the shortcomings you experienced with the housekeeping service during your stay. Please rest assured that your concerns regarding the room cleanliness have been addressed with our housekeeping team to prevent such issues from recurring. We hope to have the opportunity to welcome you back for a more pleasant stay in the future. Warm Regards, Minyoung Lee, Front Office Manager
Guest User
Dorsett King
Stayed in mai 2024
Friends
1 review
5.0/5
Outstanding
Posted on 1 juin 2024
The hotel is in a good location. The room is of a good size, very clean and comfortable. The staff is friendly and helpful. In short, I had a very good stay and experience in Dorsett Melbourne.
Response from Property: Thank you so much for taking the time to share your feedback regarding your recent stay at Dorsett Melbourne. We are thrilled to hear that you had a very good stay and experience with us. We are delighted that you found our location convenient and enjoyed the spacious, clean, and comfortable room. It's also wonderful to know that our staff's friendliness and helpfulness contributed positively to your stay. Your kind words mean a lot to us and will be shared with our entire team. Can't wait to welcome you back soon. Warm Regards, Minyoung Lee, Front Office Manager
Elaine Argallon
Deluxe Twin
Stayed in oct. 2023
Family
8 review
4.7/5
Amazing
Posted on 31 oct. 2023
Great location. Super clean and tidy. My concern is that they did not provide tooth brush , tooth paste and slippers readily available in the room. I have to call the room service to provide those. But the check in and check out process is very fast and they even offer you if you want to leave your bags with them while you need to go somewhere even you already checked out. Very lovely frontdesk personnel. Overall, its a good stay.
Guest User
Dorsett King
Stayed in juin 2024
Couples
2 review
5.0/5
Outstanding
Posted on 21 juin 2024
The room is clean. Staff are very helpful, laundry shop just beside the building
Response from Property: Dear valued guest, thank you for sharing your experience with us. We are delighted to hear that you found our rooms clean and that our staff provided helpful service during your stay. It's great to know that the laundry shop conveniently located beside our building was also beneficial for you. We look forward to welcoming you back for another pleasant stay in the future. Warm Regards, Minyoung Lee, Front Office Manager
Guest User
Dorsett King
Stayed in oct. 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on 15 oct. 2023
The location is closed to train station and skybus. It’s good for travelers who will visit different attractions. Also, you could take free tram from city to hotel.
Guest User
Dorsett King
Stayed in sept. 2023
Couples
7 review
5.0/5
Outstanding
Posted on 8 sept. 2023
Excellent hotel with great service and great location! The swimming pool and gum are very nice, we can’t wait to plan our next visit here again:)
Anonymous User
Discovery Twin Room
Stayed in mai 2024
Friends
7 review
5.0/5
Outstanding
Posted on 27 mai 2024
Hotel is in a great location few mins away from station. And large room!
Response from Property: Dear guest, thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. I am pleased that you found our location convenient, just a few minutes away from the station, and that you appreciated the large room. Looking forward to having another chance to welcome you back! Warm Regards, Minyoung Lee, Front Office Manager
Justin
Discovery Twin Room
Stayed in juin 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 3 juin 2024
It was good hotel to stay. Good location. Clean. Friendly staffs
Response from Property: Dear Justin, thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, found our location convenient, and appreciated the cleanliness and friendliness of our team members. We look forward to welcoming you back in the future. Warm Regards, Minyoung Lee, Front Office Manager
Steven
Deluxe King Diva
Stayed in août 2023
Couples
1 review
4.7/5
Amazing
Posted on 7 août 2023
Awesome Romantic Getaway... My wife and I loved our stay at the Dorsett. Location was spot on, Decor and Guest service was warm and welcoming from Reception. We really appreciated the upgrade we received and complimentary late checkout. Juniour Suite had so much space and loved the shower. The pillows were very comfortable and firmness of the King bed was perfect. We utilized the Gym and Pool facilities and were really impressed with the state of the art gym equipment. Buffet breakfast was standard and was surprised when we arrived to be told that breakfast was about to close at 1030 (im sure she miscommunicated this). All in all, we loved our stay and will return in the future.
Response from Property: Dear Steven,Firstly I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services.We are glad to hear that you had such a wonderful experience staying at the Dorsett Melbourne and I will pass on your feedback to all our staff.We hope you will return to stay with us again in the near future. Warm Regards,Vincent Jean-PierreGuest Relations Manager
giang linh tran
Deluxe Twin
Stayed in janv. 2024
Friends
4 review
5.0/5
Outstanding
Posted on 7 janv. 2024
A very nice hotel, easy to access to main city road. The staffs are helpful and very nice. Will stay here again if there is a chance
Response from Property: Dear Giang,Firstly, I would like to thank you for taking the time and providing us with feedback. It is extremely important to us to hear back from our guests, so we can ensure continuous improvement of our services. We are glad to hear that you had such a wonderful experience staying at the Dorsett Melbourne and I will pass on your feedback to all our staff about the friendly service they provided you and also the fact that enjoyed the location of the hotel. We hope you will return to stay with us again in the near future. Warm Regards,Vincent Jean-PierreGuest Relations Manager