Mercure Welcome Melbourne Reviews

Response from Property: Dear Srisung Pollakorn,Thank you for your feedback. We're pleased to hear that you appreciated our hotel's prime location. However, we regret to learn that the size and condition of your room did not meet your expectations. Your comfort is important to us, and we apologize for any inconvenience caused by the condition of the bed. Your comments will be shared with our team for review and improvement.We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.Best regards,Alex MihardjaExecutive Assistant

Response from Property: Dear Richard,Thank you for your positive feedback. We're thrilled to hear you found our hotel great for a quick stopover. Your recommendation means a lot, and we look forward to welcoming you again.Best regards,Alex MihardjaExecutive Assistant

Response from Property: Dear Gerhard Matthee,Thank you for sharing your feedback.We're glad to hear that you appreciated the efforts of our staff during check-in, despite the delay caused by other guests. We apologize for the noise disturbances you experienced. Your comments on soundproofing are noted, and we will look into this matter to improve future stays.We appreciate your understanding and look forward to welcoming you back soon.Best regards,Alex MihardjaEXecutive Assistant

Response from Property: Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay and found our hotel's location convenient. Your comments are much appreciated, and we hope to have the pleasure of welcoming you back in the future.Best regards,Alex MihardjaExecutive Assistant

Response from Property: Dear Kat O,Thank you for your wonderful feedback. We're delighted to hear that Tina and our front desk personnel provided warm and helpful service. It's great to know you enjoyed the hotel's location near Chinatown and the CBD area, as well as the lovely breakfast spread. We appreciate your positive comments and look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Alex MihardjaExecutive Assistant

Response from Property: Dear GaChy,Thank you for your feedback. We're glad you appreciated our perfect location. We'll take note of your comment regarding room size for future improvements.Sincerely,Alex MihardjaExecutive Assistant

Response from Property: Dear Rene,Thank you for your feedback. We apologize for any inconvenience caused by the fire alarm, and we appreciate your understanding. We're glad our staff took quick action to resolve the issue. It's wonderful to hear that the provision of fresh milk in the fridge for coffee was a pleasant surprise. We look forward to welcoming you back for a smoother and enjoyable stay in the future.Sincerely,Alex MihardjaExecutive Assistant

Response from Property: Dear Toey Kun,Thank you for your feedback. We're pleased you enjoyed our great location and cleanliness. We appreciate your understanding regarding the room size, and we hope to welcome you back soon.Sincerely,Alex MihardjaExecutive Assistant

Response from Property: Thank you for your feedback. We're pleased to hear that you found our location convenient and enjoyed your stay overall. We look forward to welcoming you back again in the future.Sincerely,Alex MihardjaExecutive Assistant

Response from Property: Thank you for your feedback. We're glad to hear you found the room clean and our service exceptional. We apologize for any inconvenience regarding the air conditioning noise and the restroom access issue. Your comments will be shared with our team for improvement. We hope to welcome you back in the future.Sincerely,Alex MihardjaExecutive Assistant

Response from Property: Dear SSW,Thank you for your feedback. We're glad to hear you enjoyed our central location and found good value in your stay. We appreciate your comments and hope to welcome you back soon.Best regards,Alex MihardjaExecutive Assistant

Response from Property: Dear Am3lia,Thank you for your feedback. We're glad you appreciated our central location and the nearby shopping and dining options. We hope to welcome you back soon.Sincerely,Alex MihardjaExecutive Assistant

Response from Property: Dear Thiantara,Thank you for your feedback. We're delighted to hear that you enjoyed our central location near shopping malls and restaurants, as well as our clean rooms. We hope to welcome you back again soon for another enjoyable experience.Warm regards,Alex MihardjaExecutive Assistant

Response from Property: Thank you for your feedback. We're delighted that you found our hotel's location super convenient for exploring Melbourne's CBD. With many restaurants nearby, we hope you had a memorable stay and look forward to welcoming you back soon.Sincerely,Alex MihardjaExecutive AssistantBest regards,