Milano Serviced Apartments

Milano Serviced Apartments Reviews

Milano Serviced Apartments

8 Franklin St, Melbourne, AustraliaView Hotel Details
Milano Serviced Apartments
Milano Serviced ApartmentsMilano Serviced ApartmentsMilano Serviced Apartments
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Milano Serviced Apartments Guest Reviews

3.9/5
Good
132 review
Verified reviews
Location4.1
Amenities3.8
Service3.9
Cleanliness3.9
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All Reviews(132)
Positive reviews(103)
Reviews with photos/video(9)
Awesome stay(12)
Friendly owner(7)
Great location(4)
Convenient location(4)
Negative reviews(29)
V
Executive Two Bedroom Apartment
Stayed in Jun 2024
Family
1 review
3.7/5
Posted on Jul 3, 2024
We had a great time 🤗 They got our booking as 4 adults instead of 2 adults and 4 kids but they transferred us to a bigger apartment on the same level as soon as we told them.. One of the staff member that was actually cleaning one of the rooms came & helped us move the TV that had a better connection from our old apartment into our new one which was right next door. On our last night, my son & I went to the front reception to change our keys as it wasn't working properly and they apologized and got us to check out at 12pm instead of 10am. Staff members were very friendly & helpful which was a bonus. The place itself is not too bad but having Aldi right next door was another bonus 👍 Thanks Milano for having us 😊 Overall it was a great experience for our first time in the Melbourne City 😀
Guest User
Executive Two Bedroom Apartment
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very good location and good service. Just a little bit noisy in the evening because of the construction downstairs.
Family_8
Deluxe Two Bedroom Apartment
Stayed in May 2024
Family
1 review
2.5/5
Posted on Jun 18, 2024
Address given online didn't take us there, phoned reception and she couldn't help over the phone. Repeated the first number of the address so 550 which didn't take us there, number was 50. Asked for help with trams etc and she was no help to make our way around Melbourne while we were staying. We were a bed short because the sofa was broken. The reception lady told me we hadn't booked for those 2 kids. I had a receipt clearly showing we booked correctly. No apology given. Mattress they tried to give us after I told them it needs to be sorted didn't look great, so we didn't use it. Kids ended up bunking in together. Parking is shocking. She told me there was a 5 minute drop off bay at the front, due to roadworks we couldn't get there and all other areas were taken. Parked at Aldi and paid $5 to check in. Car park for the hotel is expensive also, and not the best to drive around in. Mould in the shower area, no fan to use in the bathroom either.
kiwi
Studio Apartment
Stayed in Nov 2023
Couples
1 review
1.0/5
Posted on Nov 9, 2023
A machine noising all night long besides room, you will not get a good sleep after long day travel
Annie
Executive Two Bedroom Apartment
Stayed in May 2024
Family
2 review
4.2/5
Very Good
Posted on Jun 5, 2024
Great location & Aldi supermarket jst beside very convenient to get around too .
Guest User
Deluxe Two Bedroom Apartment
Stayed in Feb 2024
Family
1 review
3.0/5
Posted on Feb 25, 2024
Apartment advertised as executive two bedroom but has one common bathroom and toilet. Noisy outside with roadworks. Room sliding door not working so no privacy.
Rachel ARCEO
Executive Two Bedroom Apartment
Stayed in Jan 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 11, 2024
We always love staying here as its close to everything and the fact that Aldi is nextdoor is a big plus as well. Price is very reasonable and amenities are quite good. Overall cannot find any fault. Also very close to Queen Victoria Markets which is a memorable place. Will keep on coming back.
Brooke Bellingham
Deluxe One Bedroom Apartment
Stayed in Jul 2023
Business travelers
1 review
3.0/5
Posted on Jul 20, 2023
That was the view but no appropriate heating and no TV remote so hadto be relocated. Then had no view. Cleanliness was alot to be desired. Wouldn't go out of my way. Overall it was ok.
SRuss83
One Bedroom Executive Apartment
Stayed in Nov 2023
Couples
2 review
4.5/5
Great
Posted on Nov 7, 2023
It was great staying at Milano Service apartment. It was very clean and location is perfect. Next door is Aldi so we can do a little shopping i.e. buying juice etc. I have immunodeficiency health issue which affecting both my nerve and skin that I have to be careful with using towels etc hence I tend to bring my own towels everywhere to keep my own hygiene. I was able to sleep well at Milano service apartment. We were given room 2501 and its a 2 bedrooms apartment but the other bedroom is locked as we only booked for 1 bedroom. I paid additional $28 car park charges which is better for my car as finding a parking spot in CBD is a nightmare. The Wifi speed is fast and enabled me to do my daily work through out the day. There was only 1 thing that the room service keeping forgot to do. They didnt replenish the toilet rolls as there was barely 1 roll left on the roll hanger and when we checked underneath sink, there was no spare toilet roll. So we have had to use tissue boxes and opened a new one from underneath the sink. Overall, THANK YOU MILANO'S team for allowing us to have enjoyable couple nights at your place.
Joey Lao
Executive Two Bedroom Apartment
Stayed in Aug 2023
Family
3 review
4.0/5
Very Good
Posted on Aug 16, 2023
Milano Serviced Apartments Melbourne located in the heart of the Melbourne CBD just minutes from Federation Square, the Yarra River and the Queen Victoria Market, Victoria State Library, University of Melbourne, RMIT, offer the ideal prices for short term stays, couples and families. Housekeeping service once per week.
Guest User
One Bedroom Executive Apartment
Stayed in Jun 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Jun 27, 2024
Convenient and nice place.
Bonnie
Executive Two Bedroom Apartment
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 28, 2024
We absolutely love staying here 😊💯
Guest User
One Bedroom Executive Apartment
Stayed in Jun 2022
Solo travelers
1 review
1.0/5
Posted on Jun 11, 2022
Disgusting place. I booked a 1 Bedroom and it was a shoebox- with the added bonus on smelling like someone took a Sh$T on the floor. The smell wasn’t coming from the bathroom..room change at 2am- then they had the nerve to charge me a late check out fee which was more than the room itself!!
Anonymous User
Studio Apartment
Stayed in Oct 2022
Solo travelers
13 review
4.2/5
Very Good
Posted on Nov 3, 2022
Generally a good stay, just housekeeping wasn’t polite at all.
Mark
One Bedroom Executive Apartment
Stayed in Nov 2021
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 17, 2021
The place was close to my work. No complaints clean and tidy…even though I had arrived at 6pm which was after the check in time…they came back to the hotel just to pass me the keys at 6.30 as the key box was not working. Good service