Hotels near Parque Infantil de Es Grau, Menorca

I booked a room for a single person and I was upgraded to a nice double room with a small patio. The place was amazing and affordable. Good location and great service. If you need a value for money place to stay, this is the place for you. I tried their breakfast too and I guess it was not too bad if you are short of time or in a rush to explore Mahon.

The hotel is in a predominately urban part of the city but still a relatively short walk to the port via the main shopping streets . With its friendly efficient staff we had a large room with a spacious bathroom and a small balcony overlooking the front of the hotel. We had breakfast included and that was fine. The Green Room with its complimentary wine and beer alongside hot and cold drinks combined with a variety of snacks and tapas was a real bonus. Amazingly in this day and age it’s generosity never seemed to be abused by the hotel clientele . The hotels weak point is the pool area. The lovely photo on the web site bares little resemblance at this time of year with the glass enclosures requiring serious cleaning and totally obscuring views of the city . Equally the hot tub at best could be described as tepid. Overall a good hotel that I would be happy to stay at again

Location near the port, terrific reception staff, light and airy apartment. Water not hot first day of arrival. Bed mattress springs hurting back. Mattress toppers put on the bed immediately. Travelled home with back still painful. Chairs and settee (bed) felt very hard when sitting on them. No chopping board which would be useful. Otherwise sufficiently equipped to self cater. WiFi needed relogging in frequently. Gcilla on reception incredibly helpful, friendly, efficient and proactive. Any queries or problems were sorted immediately. The apartment was cleaned and was spotless when we arrived. Very good value for money. Pre arrival requests were met. Room 26 had a lovely view of the pool.Very quiet at night and few people staying. Can imagine that during high season it will be much busier and noisy. A terrific location between the town and the port.

My Wife And I had a wonderful stay at the Hotel Alfons at the start of September. From the moment we arrived it had that homely feel. The Reception Staff were particularly friendly and helpful with their advice on places to visit. The food was excellent with a varied menu each day. We wanted a Hotel near to the Old Town. This place was perfect less than ten minutes walk and you were there. Thanks to Willy and his Staff who go us a memorable holiday

The hotel was very comfortable and very comfortable and was very comfortable. The room was very comfortable and the room was always 'fresh' when you came out of the outside with a sun of justice. Aina always served me very kindly and advised me well in everything I asked her. The truth is that a common area is missing not the kitchen but, by the way, incredible. If next year I will travel to Menorca again, I will not hesitate to repeat, because how I was in the title and I felt like at home and the people I found there was of great help.

Difficult to grade this hotel as it’s not the kind we’d normally choose, but as this was chosen for us by our tour company for an overnight stay during our Cami de Cavalls island tour, we checked in with the lovely and very friendly staff and were then .. well.. let’s be kind and say our room was … bijou Again, it was all very clean with plenty of white towels that were fine, but imagine will need replacing soon enough.. But seriously.. I say bijou.. and there’s small and there’s small, there was barely enough room to get round the bed.. the air con is a three speed ceiling fan, so luckily for us it was a cool May so really wasn’t needed, but imagine things are very different in August. The bathroom was adequate, but oh boy, we learned quickly not to leave the fan in as it only made the drains smell twice as bad to the point of nearly reporting to reception, and if staying longer likely would have done.. Breakfast was adequate.. but honestly, there was a tray of cold meats and cheese we didn’t go near as we couldn’t decide to knock off the shelf accidentally so a new lot would have to brought out, or just sing Happy Birthday to it.. there was a plate of scrambled egg that, we avoided, so went for the safe option of toast and jam with machine coffee and juice from a shop bought jar with the screw on lid.. and risked a couple of pastries Like I said at the start, for the price, you have a clean and comfortable bed, and even have the option of breakfast in the morning.. it’s just somewhere we personally wouldn’t choose to return to.. we’re sure it will continue to be full through the year.. what I couldn’t get is how there are 30+ higher graded hotels than this in town??

We never got to do the check-in because when we arrived there was nobody to meet us there. The door was closed and no matter how many times we called the telephone number provided on the hotel sign, there was no answer. The hotel has no 24h reception service. This is usually not a problem for us as we have had this in many ocasions, however, usually you are then provided with check-in instructions to acces the hotel. The hotel asks you to provide the time of arrival 24h in advance. We had asked for an early check-in which was denied (no problem, we know it is subject to availability), the hotel told us that they will therefore expect us as from 14:00 onwards. I wrote to the hotel that we would be there after lunch (which in spain is usually after 15:00h) as there was no further question about the time of check-in and the hotel did not mention any inconvinience regarding my info, we did not forward more information. We had been up since 01:00am. When we arrived at 17:00h (so not any strange time, we were not attended. Neither at the property nor vía telephone. We called 33!!!!! times over the time span of 1h 17min. In the meantime we contacted *********** for help, they also tried to contact the property without any response from the property. They then started the process of relocating us and cancelled the booking at this hotel with a refund (the hotel charged us the full stay in advance). We had to be relocated to a more expensive hotel, booking took care of the difference. Our new hotel was fortunately much more beautiful and in a better location. The lady who should have checked us in finally called us back when we were in the middle of the phone call with booking. I asked her to wait and she very rudely responded she doesn't have the time to wait. We had been waiting 2 hours infront of the closed door of her hotel!!! And instead of apologizing she was being rude about it and also saying she has only 4 calls. This is a complete lie. I have all calls on record. There was even a spanish couple who tried to help us by phoning her also and even leaving her a voice message. There was no apology whatsoever. Just rudeness and giving us the feeling she is glad she does not have to deal with us (probably did not suit her time schedule for the day to come and check us in). We are apalled by the treatment we got. I have worked in the hotel industry for nearly 16 years, also in a management position at a 5* hotel. I know exactly how things should work and what is completely unacceptable. Even if the hotel has no 24h reception, there must be someone available at least by phone. A guest could have a serious emergency (health issue) and need assistance. This is a serious issue. We speak spanish as we live in Spain and know what we have to do and who we need to call in case of an emergency. But most foreign tourists don't. This hotel has no sense of customer service at all. The rooms looked nice on *********** and the locstion is not bad. But we would now

The location is very pretty, on cobbled streets and narrow passages but very close to the main street. The staff was very kind and helpful and patient with us, even though we couldn't speak the language right. the rooms are spacious and excellently tidy and aesthetically pleasing. they have a common area with an open roof where you can stargaze on summer nights.