Merida

Hotels near Emiliano Zapata Park, Merida

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Best Hotels near Emiliano Zapata Park

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Hotel Palacio Maya
Hotel Palacio MayaHotel Palacio Maya
Centro de Merida | 2.1km from Emiliano Zapata Park
With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This upscale hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía. Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services. Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

GGuest User 2023.02.21
Hotel is located very near to the center, offers free parking and the staff is very nice. For the price you should be satisfied. However, for the 4 stars claimed, there are few areas of improvement. The isolation is bad, you can hear all other guests. The drains are kind of clogged so water keeps gathering in the bathroom. The bed, although it‘s advertised as a double bed, can hardly accommodate two persons, even if they are hugging. There were also some bugs in the room, not cockroaches but still, so there is a need of some measure there. All in all, a good place if you want good value for money and be central in Merida.
Excellent
102 review
4.3/5
Price from
INR 4,127
per night
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Diez Diez Collection
Diez Diez CollectionDiez Diez Collection
Paseo de Montejo | 2.4km from Emiliano Zapata Park
Get a taste for contemporary Mexico at Diez Diez 1010- a luxurious boutique hotel in the heart of vibrant Merida. Its sleek- pared back style makes it the ideal city centre haven. In the rooms and suites- exposed concrete- steel- leather and wood create a sophisticated feel. While pillow- mattress and aromatherapy menus make you feel even more at home. Head up to the roof for a cooling dip in the infinity pool- then grab a refreshing drink at DZ Bar- an exclusive spot with a curated cocktail menu and extensive playlist. In the evening- sink into a plush banquette and treat your tastebuds to dinner at Fronto- feasting on dishes bursting with local Yucatan flavour. Beyond the stylish walls of the hotel- try a mansion hopping tour of the grand colonial buildings of the city- with their pale limestone exteriors that give the ciudad blanca its name. Stroll the two mile stretch of Paseo de Montejo- a boulevard lined with trees- cafes and beautiful buildings. And take a day trip from the city to the unmissable ruins of Uxmal and Chichen Itza- rich in atmosphere and spectacular examples of ancient Mayan culture. Diez Diez 1010 is a Small Luxury Hotels of the World property.

GGuest User 2023.03.08
It's amazing, his is definitely the only hotel I will come back every year for our anniversary for sure, the staff it's amazing, they make you feel at home, Nadia, with a the first warm smile you will see, Moisés and armando at the restaurant, Guillermo taking care of the customers at night, the attention to details that all of them have, and each of them make you feel so special and welcome, Mr. Irwink an amazing person, standing obation! He took the time to explain what the dish has and the ingredients from the Yucatecan cuisine, his customer service goes beyond any expectation, all of them exceed the expectations no matter how high they are, and the room it's so luxurious on a very modern way, the food it's incredible, overall an amazing experience, I will definitely come back every year!!
Outstanding
88 review
4.6/5
Price from
INR 12,688
per night
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Hotel Boutique Casa San Angel
Hotel Boutique Casa San AngelHotel Boutique Casa San Angel
Centro de Merida | 2.95km from Emiliano Zapata Park
With a stay at Hotel Boutique Casa San Angel, you'll be centrally located in Mérida, steps from Paseo de Montejo and 11 minutes by foot from Mérida Cathedral. This hotel is 4.4 mi (7.1 km) from Plaza Altabrisa and 1.2 mi (1.9 km) from U.S. Consulate Merida. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite. Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2024.04.01
Likes - We stayed in Hotel Boutique Casa San Angel one night only. The hotel is beautiful, when entreing the internal courtyard feels like you entered a jungle, with loads of tress, plants, birds... magnificent really! The room was on the first floor, it was spacious, beautifully decorated (ne of the best we have seen, really), provided with fridge, air conditioning and a very comfortable bed. The bathroom was also very big, clean, and the shower probably one of the best of our 14 days tour around the Yucatan peninsula The wi-fi worked perfectly. They also have a secure parking 5min. from the hotel. I was a bit concerned the location was a bit far from the city centre but actually we realised that this is not very far (about 20min walk). The streets between the hotel and the city centre are actually full of restaurants and cool bars, so in reality we had a lot of choices for dinner just round the corner Improvements - I think the breakfast could be improved in regard to quality and quantity. Personal suggestion is to not book the breakfast at the hotel and head out to the nearest cafe, you can have much more choices and more value for money
Outstanding
41 review
4.6/5
Price from
INR 6,279
per night
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Hotel Colonial de Merida
Hotel Colonial de MeridaHotel Colonial de Merida
Centro de Merida | 3.22km from Emiliano Zapata Park
With a stay at Hotel Colonial, you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Parque Santa Lucía. This hotel is 0.2 mi (0.2 km) from The Rectory Jesus Third Order and 0.2 mi (0.3 km) from Plaza Grande. Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at El Colonial or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1:00 PM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

GGuest User 2022.08.09
Stayed 2 nights here. Here are the pros and cons. PROS * LOCATION - The Zocalo is only a couple of hundred meters up the road so this was in prime location. The central ado bus station was within walking distance although for memory was about a kilometre and a half walk so you may want to consider a taxi. * AIR CONDITIONING - Worked well * HOT WATER - Worked * WIFI - Worked and didn’t drop out CONS * NO NATURAL LIGHT - Our room had one window which opened onto the communal corridor so there was no natural light. This was not advertised at time of booking. * SECURITY - The large window that opened onto the communal corridor couldn’t be locked. This meant when we were out of the room someone could easily just open it up and get into our room. I was very uncomfortable with this and made reception aware. They sent someone up to fix it but it wasn’t fixed when we returned. I noted the room opposite ours had the same issue when I tested its window. * NOT CLEAN - When we went to use the pool there was a thick algae bloom and scum on the surface. It was not swimmable. * NOISE - This hotel seems to have a relationship with large tour operators. As such large groups of people come in the afternoon and leave early in the morning. They made a lot of noise in the mornings when they would leave and this went through the walls. Overall we weren’t happy with our stay and wouldn’t recommend this to others.
52 review
3.8/5
Price from
INR 2,814
per night
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Hotel Central Merida by Kavia
Hotel Central Merida by KaviaHotel Central Merida by Kavia
Centro de Merida | 3.84km from Emiliano Zapata Park
With a stay at Hotel Central Merida by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 6.1 mi (9.7 km) from Plaza Altabrisa and 3.2 mi (5.2 km) from U.S. Consulate Merida. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Restaurante serving guests of Hotel Central Merida by Kavia. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Make yourself at home in one of the 39 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Very Good
92 review
4.0/5
Price from
INR 2,519
per night
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Hotel Lavanda Cas Merida
Hotel Lavanda Cas MeridaHotel Lavanda Cas Merida
Centro de Merida | 3.84km from Emiliano Zapata Park
Hotel Lavanda CAS Mérida is centrally located in Mérida, a 3-minute walk from US Visa Applicant Service Center and 8 minutes by foot from Plaza Grande. This hotel is 0.5 mi (0.7 km) from Mérida Cathedral and 0.7 mi (1.2 km) from Parque Santa Lucía. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Full breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite. Make yourself at home in one of the 29 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and a turndown service, and housekeeping is provided daily.
100 review
3.8/5
Price from
INR 3,347
per night
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Hit Merida Hotel Boutique
Hit Merida Hotel BoutiqueHit Merida Hotel Boutique
Centro de Merida | 3.94km from Emiliano Zapata Park
With a stay at HIT Merida Hotel Boutique, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 5.1 mi (8.2 km) from Plaza Altabrisa and 2.2 mi (3.5 km) from U.S. Consulate Merida. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Featured amenities include complimentary wired internet access, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite. Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.

GGuest User 2024.05.04
Хорошее расположение. С утра становится шумно - дорога рядом. Плохое расположение кондиционера - он дует прямо на кровать, на ночь его надо ставить на минимум, иначе продует. У отеля есть своя парковка, большой плюс. Из минусов: номер нельзя было закрыть снаружи, замок не срабатывал; его надо чинить
Very Good
92 review
4.1/5
Price from
INR 2,507
per night
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Hampton Inn by Hilton Merida
Hampton Inn by Hilton MeridaHampton Inn by Hilton Merida
Zona Norte | 4.16km from Emiliano Zapata Park
The Hampton Inn by Hilton Merida is conveniently located within a walking distance to Convention Center, close to the largest shopping Mall in the city and only 13 miles away Merida International Airport (MID). Situated in a corporate area and near to the main Universities in the State our hotel offers a friendly service. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Settle into one of our comfortable and spacious guest rooms or suites at this hotel in Merida and enjoy contemporary amenities designed to help you relax and stay productive. Work in comfort at the ergonomic desk and check emails with free WiFi. After a busy day, get a great night’s sleep on the clean and fresh Hampton bed™. Start your day right with Hampton’s free hot breakfast buffet, offering a delicious variety of hot and cold items, and buy snacks and sundries in the 24-hour Snack Shop. After a long day, re-energize in our fitness center with modern exercise equipment. The Hampton Inn by Hilton Merida has 3,000 square feet of meeting space, audio visual equipment, a Business Center and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or social event.

FFANGLEI 2019.07.03
Not suitable for bringing children, ink breakfast is good. There is a relatively large mal nearby, but it is also very convenient. Quiet at night is very suitable for a good night's sleep, air conditioning is sufficient, bathing hot water is generally.
Very Good
109 review
4.2/5
Price from
INR 6,019
per night
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City Express Junior by Marriott Merida Altabrisa
City Express Junior by Marriott Merida AltabrisaCity Express Junior by Marriott Merida Altabrisa
Zona Norte | 7.23km from Emiliano Zapata Park
If you are looking for well-located hotels in Merida, City Express Junior by Marriott Mérida Altabrisa welcomes you. We are conveniently located on Periférico Manuel Berzunza, near Altabrisa shopping mall, of the Centro de Convenciones Yucatán Siglo XXI and the hospital area. Make a splash in our pool and enjoy the weather of the Ciudad Blanca. Greet every day with our complimentary american style breakfast, enjoy the transportation service within 10 kilometers and high speed WiFi connection. For a business or social event, we have 2 meeting rooms. In your spare time visit Gran Museo del Mundo Maya or Puerto Progreso, a place with the longest pier in the world whose length is more than 8 kilometers. We look forward to hosting you at our City Express Junior by Marriott Merida Altabrisa on your next trip to Merida.

YYOUFANG 2019.04.15
Hotel location is not too close to the city center, there is a relatively large parking lot, the hotel is good health, the sixth floor of the residence can see some of the city view of merida, but there is no toothbrush and toothpaste in the hotel, it is best to bring it, breakfast to 10 in the morning : 30, is a Western-style buffet, the type is OK, breakfast requirements are not too high.
Very Good
103 review
4.2/5
Price from
INR 3,926
per night
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Hacienda San Pedro Nohpat
Hacienda San Pedro NohpatHacienda San Pedro Nohpat
9.88km from Emiliano Zapata Park
When you stay at Hacienda San Pedro Nohpat in Kanasín, you'll be in the suburbs, within a 10-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 6.3 mi (10.1 km) from U.S. Consulate Merida and 6.6 mi (10.6 km) from Yucatan International Convention Center. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10:30 AM. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Treat yourself to a stay in one of the 3 individually decorated guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Outstanding
16 review
4.6/5
Price from
INR 7,816
per night
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See all Hotels near Emiliano Zapata Park

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.3/5
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Suites Reforma by HomiRent
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4.3/5
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Suites del Sureste - Mérida
Zona Norte, Merida | 1.16KM from Emiliano Zapata Park
4.0/5
107 review
Ibis Merida
Centro de Merida, Merida | 1.79KM from Emiliano Zapata Park
4.4/5
101 review
Wayam Mundo Imperial
Merida | 1.45KM from Emiliano Zapata Park
4.3/5
101 review
Hyatt Regency Merida
Centro de Merida, Merida | 1.93KM from Emiliano Zapata Park
3.8/5
88 review
Wyndham Merida
Merida | 1.37KM from Emiliano Zapata Park
4.3/5
100 review
Villa Mercedes Merida, Curio Collection by Hilton
Centro de Merida, Merida | 1.86KM from Emiliano Zapata Park
4.1/5
59 review
Hotel Mody Merida
Merida | 1.43KM from Emiliano Zapata Park
4.0/5
43 review
Hotel Zar Merida
Zona Norte, Merida | 1.83KM from Emiliano Zapata Park
4.0/5
18 review
Hotel El Conquistador del Paseo de Montejo
Centro de Merida, Merida | 2.29KM from Emiliano Zapata Park

Latest Reviews for Merida hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGrace Ridnour-NollschGorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
Mansión Mérida Boutique Hotel - Restaurant
Mansión Mérida Boutique Hotel - Restaurant
Centro de Merida, Merida
Price per night from: INR 17348
4.5/5
Excellent
LLiI stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.
Residence Inn Merida
Residence Inn Merida
Zona Norte, Merida
Price per night from: INR 7497
4.2/5
Very Good
EEriksincVery good, I recommend it very much, great service and friendliness
Hotel Plaza by Kavia
Hotel Plaza by Kavia
Paseo de Montejo, Merida
Price per night from: INR 3335
4.1/5
Very Good
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
Casa San Juan
Casa San Juan
Centro de Merida, Merida
Price per night from: INR 1112
4.0/5
Very Good
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Hotel El Español Paseo de Montejo
Hotel El Español Paseo de Montejo
Centro de Merida, Merida
Price per night from: INR 3370
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: INR 3122
4.0/5
Very Good
GGuest UserThe location is improving, between two beautiful parks and many delicious restaurants, is very clean, has its indoor patio as almost all classic buildings in that area, very beautiful, The hotel is very comfortable and comfortable, and the hotel is very comfortable and comfortable.
Hotel Merida
Hotel Merida
Centro de Merida, Merida
Price per night from: INR 2199
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: INR 1750
3.8/5
GGuest UserAl momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso
City Express by Marriott Merida
City Express by Marriott Merida
Zona Norte, Merida
Price per night from: INR 5416
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel
Guaya Hostel
Centro de Merida, Merida
Price per night from: INR 875

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You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.