Merida

Hotels near Glorieta Los Heroes 2, Merida

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Best Hotels near Glorieta Los Heroes 2

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Hilton Garden Inn Merida
Hilton Garden Inn MeridaHilton Garden Inn Merida
Zona Norte | 4.93km from Glorieta Los Heroes 2
Find us on the edge of Uptown Mérida Mall, steps from dining and shopping, adjacent to the Monumento a las Haciendas. We're within seven kilometers of central Mérida, Mérida Cathedral, and the antiquated architecture of Paseo de Montejo. Mayapan Mayan ruins are a 45-minute drive from us. Enjoy our fitness center, outdoor pool, and restaurant.

2023.01.31
Just spent 2 nights here but found the hotel to be well connected with free parking, shopping and restaurants; what else do you need? It is actually connected to a shopping center that has a Walmart. We ate at two of the three restaurants located in the mall and found others that we tried as well. Nice décor and good size comfortable rooms. Hope to return one day.
Very Good
49 review
4.1/5
Price from
INR 6,640
per night
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Diez Diez Collection
Diez Diez CollectionDiez Diez Collection
Paseo de Montejo | 7.64km from Glorieta Los Heroes 2
Get a taste for contemporary Mexico at Diez Diez 1010- a luxurious boutique hotel in the heart of vibrant Merida. Its sleek- pared back style makes it the ideal city centre haven. In the rooms and suites- exposed concrete- steel- leather and wood create a sophisticated feel. While pillow- mattress and aromatherapy menus make you feel even more at home. Head up to the roof for a cooling dip in the infinity pool- then grab a refreshing drink at DZ Bar- an exclusive spot with a curated cocktail menu and extensive playlist. In the evening- sink into a plush banquette and treat your tastebuds to dinner at Fronto- feasting on dishes bursting with local Yucatan flavour. Beyond the stylish walls of the hotel- try a mansion hopping tour of the grand colonial buildings of the city- with their pale limestone exteriors that give the ciudad blanca its name. Stroll the two mile stretch of Paseo de Montejo- a boulevard lined with trees- cafes and beautiful buildings. And take a day trip from the city to the unmissable ruins of Uxmal and Chichen Itza- rich in atmosphere and spectacular examples of ancient Mayan culture. Diez Diez 1010 is a Small Luxury Hotels of the World property.

GGuest User 2023.03.08
It's amazing, his is definitely the only hotel I will come back every year for our anniversary for sure, the staff it's amazing, they make you feel at home, Nadia, with a the first warm smile you will see, Moisés and armando at the restaurant, Guillermo taking care of the customers at night, the attention to details that all of them have, and each of them make you feel so special and welcome, Mr. Irwink an amazing person, standing obation! He took the time to explain what the dish has and the ingredients from the Yucatecan cuisine, his customer service goes beyond any expectation, all of them exceed the expectations no matter how high they are, and the room it's so luxurious on a very modern way, the food it's incredible, overall an amazing experience, I will definitely come back every year!!
Excellent
47 review
4.5/5
Price from
INR 13,363
per night
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Hotel El Español Paseo de Montejo
Hotel El Español Paseo de MontejoHotel El Español Paseo de Montejo
Centro de Merida | 7.78km from Glorieta Los Heroes 2
With a stay at Hotel El Español Paseo de Montejo, you'll be centrally located in Mérida, steps from Paseo de Montejo and 15 minutes by foot from Yucatan International Convention Center. This hotel is 4.1 mi (6.5 km) from Plaza Altabrisa and 0.8 mi (1.3 km) from U.S. Consulate Merida. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Enjoy a meal at PORTO NOVO, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Mérida? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

2019.06.09
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Very Good
108 review
4.0/5
Price from
INR 3,053
per night
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TreeHouse Boutique Hotel - Adults Only
TreeHouse Boutique Hotel - Adults OnlyTreeHouse Boutique Hotel - Adults Only
Paseo de Montejo | 7.97km from Glorieta Los Heroes 2
A stay at TreeHouse Boutique Hotel - Adults Only places you in the heart of Mérida, just a 3-minute walk from Paseo de Montejo and within a 5-minute drive of U.S. Consulate Merida. This hotel is 4.5 mi (7.3 km) from Plaza Altabrisa and 0.9 mi (1.5 km) from Mérida Cathedral. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access, concierge services, and a communal living room. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Make yourself at home in one of the 21 air-conditioned rooms featuring LED televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and bathrobes.
Outstanding
53 review
4.8/5
Price from
INR 16,796
per night
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Hotel Santa María Mérida
Hotel Santa María MéridaHotel Santa María Mérida
Centro de Merida | 8.14km from Glorieta Los Heroes 2
A stay at Hotel Santa María Mérida places you in the heart of Mérida, within a 10-minute walk of Paseo de Montejo and Mérida Cathedral. This hotel is 4.7 mi (7.6 km) from Plaza Altabrisa and 1.5 mi (2.4 km) from U.S. Consulate Merida. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services. Featured amenities include a 24-hour front desk and luggage storage. Limited parking is available onsite. Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, as well as phones with free local calls.

GGuest User 2024.09.22
Muy buena relación calidad precio, lugar céntrico pero tranquilo, el hotel ya tiene algunos años pero estaba limpio y todo funcionaba perfectamente.
Very Good
101 review
4.1/5
Price from
INR 2,958
per night
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Viva Merida Hotel Boutique
Viva Merida Hotel BoutiqueViva Merida Hotel Boutique
Centro de Merida | 8.93km from Glorieta Los Heroes 2
With a stay at Viva Merida Hotel Boutique in Mérida (Mérida Centro), you'll be within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 5.2 mi (8.4 km) from Plaza Altabrisa and 1.8 mi (2.8 km) from U.S. Consulate Merida. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services. At Viva Merida Hotel Boutique, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Excellent
19 review
4.5/5
Price from
INR 5,310
per night
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Hotel Central Merida by Kavia
Hotel Central Merida by KaviaHotel Central Merida by Kavia
Centro de Merida | 9.27km from Glorieta Los Heroes 2
With a stay at Hotel Central Merida by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 6.1 mi (9.7 km) from Plaza Altabrisa and 3.2 mi (5.2 km) from U.S. Consulate Merida. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Restaurante serving guests of Hotel Central Merida by Kavia. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Make yourself at home in one of the 39 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

2023.11.05
ACHTUNG DIESES HOTEL BEGEHT BETRUG WARUM? Die Zimmer sind zum großen Teil alle Tag und Nacht durch laute Maschinengeräusche im Gebäude gestört, an Schlaf ist kaum zu denken, da diese plötzlich lauter und leiser werden in der Nacht. Das Schlimmste: Das Personal weiß davon und vermietet die Zimmer (alle Zimmer nach hinten hin) zum gleichen Preis. Der Manager lässt sich mehrfach verleugnen und auch die coolen Mitarbeiter von booking.vom lässt er eiskalt ohne Einsicht stehen. Danke nochmal an booking an der Stelle für die Hilfe. Lage: Das Hotel liegt auch nicht zentral sondern ca. 10min von allen Sehenswürdigkeiten entfernt in einer miesen Ecke. Lediglich der Ado fährt gegenüber ab. Das Frühstück kann man sich sparen. Einzig gute an dem Hotel ist dass es LQBTQ Mitarbeiter unterstützt. Ich kann dieses Hotel nicht empfehlen. Reine Abzocke.
Very Good
21 review
4.0/5
Price from
INR 2,578
per night
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Extended Suites Merida Siglo XXI
Extended Suites Merida Siglo XXIExtended Suites Merida Siglo XXI
Zona Norte | 10.26km from Glorieta Los Heroes 2
With a stay at Extended Suites Merida Siglo XXI in Mérida (Zona Industrial), you'll be steps from Yucatán Siglo XXI Convention Center and 9 minutes by foot from Paseo de Montejo. This aparthotel is 3.9 mi (6.3 km) from Plaza Altabrisa and 3.4 mi (5.4 km) from Yucatan International Convention Center. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and a television in a common area. Grab a bite from the grocery/convenience store serving guests of Extended Suites Merida Siglo XXI. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 123 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. LCD televisions are provided for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

2024.03.09
Muy bonito y cómodo, para el costo está muy bien. Y cerca de todo lo que necesitaba para el momento. Fui por I trámite de SRE y estaba muy cerca. Y cerca del paseo Montejo donde fuimos a cenar. En realidad está muy cómodo y sin nada de ruido. Las camas y las almohadas estaba muy cómodas
Very Good
36 review
4.1/5
Price from
INR 1,960
per night
Check Availability
Hampton Inn by Hilton Merida
Hampton Inn by Hilton MeridaHampton Inn by Hilton Merida
Zona Norte | 10.63km from Glorieta Los Heroes 2
The Hampton Inn by Hilton Merida is conveniently located within a walking distance to Convention Center, close to the largest shopping Mall in the city and only 13 miles away Merida International Airport (MID). Situated in a corporate area and near to the main Universities in the State our hotel offers a friendly service. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Settle into one of our comfortable and spacious guest rooms or suites at this hotel in Merida and enjoy contemporary amenities designed to help you relax and stay productive. Work in comfort at the ergonomic desk and check emails with free WiFi. After a busy day, get a great night’s sleep on the clean and fresh Hampton bed™. Start your day right with Hampton’s free hot breakfast buffet, offering a delicious variety of hot and cold items, and buy snacks and sundries in the 24-hour Snack Shop. After a long day, re-energize in our fitness center with modern exercise equipment. The Hampton Inn by Hilton Merida has 3,000 square feet of meeting space, audio visual equipment, a Business Center and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or social event.

GGuest User 2020.05.26
The location is a bit complicated if you move by transport. It has a supermarket nearby and the convention center opposite. Generally friendly and helpful employees. Breakfast ok. Very comfortable facilities. There is a mini-bar in the room, which on this occasion helped me to have some food since, due to the contingency, there was nothing open nearby to eat and the hotel only had breakfast service. The price is really much better in this app than direct at the hotel, practically 1/3 per night.
Very Good
109 review
4.2/5
Price from
INR 5,975
per night
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Hacienda Inn
Hacienda InnHacienda Inn
11.97km from Glorieta Los Heroes 2
When you stay at Hotel Hacienda Inn Aeropuerto in Mérida, you'll be in the business district, within a 10-minute drive of Mérida Cathedral and U.S. Consulate Merida. This hotel is 3.6 mi (5.7 km) from Paseo de Montejo and 8.1 mi (13.1 km) from Plaza Altabrisa. Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance and a banquet hall. Grab a bite at RESTAURANTE LA NORIA, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 116 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and a turndown service, and housekeeping is provided daily.

GGuest User 2022.04.01
I stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.
Very Good
112 review
4.1/5
Price from
INR 3,350
per night
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See all Hotels near Glorieta Los Heroes 2

Top Pick Hotels near Glorieta Los Heroes 2

Check out our most booked hotels near Glorieta Los Heroes 2 from the past 30 days!
4.1/5
103 review
City Express Junior by Marriott Merida Altabrisa
Zona Norte, Merida | 5.38KM from Glorieta Los Heroes 2
3.9/5
4 review
Mision Express Merida Altabrisa
Zona Norte, Merida | 5.77KM from Glorieta Los Heroes 2
4.3/5
10 review
Mesón de la Luna Hotel & Spa
Zona Norte, Merida | 5.33KM from Glorieta Los Heroes 2
4.0/5
107 review
Ibis Merida
Centro de Merida, Merida | 7.71KM from Glorieta Los Heroes 2
0.0/5
0 review
Departamentos Kuxtal Mid
Zona Norte, Merida | 6.34KM from Glorieta Los Heroes 2
4.0/5
3 review
Hotel Holly
Centro de Merida, Merida | 7.54KM from Glorieta Los Heroes 2
4.0/5
18 review
Hotel El Conquistador del Paseo de Montejo
Centro de Merida, Merida | 7.67KM from Glorieta Los Heroes 2
3.8/5
2 review
Hotel El Marques
Centro de Merida, Merida | 7.49KM from Glorieta Los Heroes 2
4.3/5
101 review
Hyatt Regency Merida
Centro de Merida, Merida | 7.84KM from Glorieta Los Heroes 2
4.8/5
0 review
Casa Ekinox
Zona Norte, Merida | 6.84KM from Glorieta Los Heroes 2

Latest Reviews for Merida hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
EElizabeth OA beautiful Mansion, located in the middle of Downtown Merida Yucatan's parque Hidalgo. I received royalty treatment at this amazing place. I had a balcony with view of the events going on in the park. The entire team were wonderful, great service and nice hospitality. Huge rooms tastefully decorated as a palace. Raul Cesares V Director General met with every single guest to make sure that we were having a comfortable and enjoyable stayed at his Mansion Merida. I am grateful to Raul and his entire team. Wishing them continuous success.
Mansión Mérida Boutique Hotel - Restaurant
Mansión Mérida Boutique Hotel - Restaurant
Centro de Merida, Merida
Price per night from: INR 20978
4.5/5
Excellent
LLiI stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.
Residence Inn Merida
Residence Inn Merida
Zona Norte, Merida
Price per night from: INR 7365
4.3/5
Excellent
GGuest UserI went with my son for medical reasons and I must say the people were very accommodating they had excellent customer service the lady that cleaned our room for the days we stayed was amazing forgot to ask her name but she was great. Ac worked perfect no complaints hot water at our disposal the only thing we didn’t like are the channels available on the tv. But all in all nice place. The pool is or was clean while we were there no complaints.
Tecnohotel Itzáes
Tecnohotel Itzáes
Centro de Merida, Merida
Price per night from: INR 3290
4.2/5
Very Good
EEriksincVery good, I recommend it very much, great service and friendliness
Hotel Plaza by Kavia
Hotel Plaza by Kavia
Paseo de Montejo, Merida
Price per night from: INR 3136
4.1/5
Very Good
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
Casa San Juan
Casa San Juan
Centro de Merida, Merida
Price per night from: INR 1152
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: INR 2791
4.0/5
Very Good
GGuest UserThe location is improving, between two beautiful parks and many delicious restaurants, is very clean, has its indoor patio as almost all classic buildings in that area, very beautiful, The hotel is very comfortable and comfortable, and the hotel is very comfortable and comfortable.
Hotel Merida
Hotel Merida
Centro de Merida, Merida
Price per night from: INR 3183
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: INR 2388
3.8/5
GGuest UserAl momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso
City Express by Marriott Merida
City Express by Marriott Merida
Zona Norte, Merida
Price per night from: INR 5001
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel
Guaya Hostel
Centro de Merida, Merida
Price per night from: INR 891

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