Merida

Hotels near Plaza Conchita, Merida

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Best Hotels near Plaza Conchita

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Hotel Boutique Casa San Angel
Hotel Boutique Casa San AngelHotel Boutique Casa San Angel
Centro de Merida | 1.73km from Plaza Conchita
With a stay at Hotel Boutique Casa San Angel, you'll be centrally located in Mérida, steps from Paseo de Montejo and 11 minutes by foot from Mérida Cathedral. This hotel is 4.4 mi (7.1 km) from Plaza Altabrisa and 1.2 mi (1.9 km) from U.S. Consulate Merida. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite. Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2024.04.01
Likes - We stayed in Hotel Boutique Casa San Angel one night only. The hotel is beautiful, when entreing the internal courtyard feels like you entered a jungle, with loads of tress, plants, birds... magnificent really! The room was on the first floor, it was spacious, beautifully decorated (ne of the best we have seen, really), provided with fridge, air conditioning and a very comfortable bed. The bathroom was also very big, clean, and the shower probably one of the best of our 14 days tour around the Yucatan peninsula The wi-fi worked perfectly. They also have a secure parking 5min. from the hotel. I was a bit concerned the location was a bit far from the city centre but actually we realised that this is not very far (about 20min walk). The streets between the hotel and the city centre are actually full of restaurants and cool bars, so in reality we had a lot of choices for dinner just round the corner Improvements - I think the breakfast could be improved in regard to quality and quantity. Personal suggestion is to not book the breakfast at the hotel and head out to the nearest cafe, you can have much more choices and more value for money
Outstanding
41 review
4.6/5
Price from
INR 6,279
per night
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Hotel Palacio Maya
Hotel Palacio MayaHotel Palacio Maya
Centro de Merida | 1.8km from Plaza Conchita
With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This upscale hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía. Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services. Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

GGuest User 2023.02.21
Hotel is located very near to the center, offers free parking and the staff is very nice. For the price you should be satisfied. However, for the 4 stars claimed, there are few areas of improvement. The isolation is bad, you can hear all other guests. The drains are kind of clogged so water keeps gathering in the bathroom. The bed, although it‘s advertised as a double bed, can hardly accommodate two persons, even if they are hugging. There were also some bugs in the room, not cockroaches but still, so there is a need of some measure there. All in all, a good place if you want good value for money and be central in Merida.
Excellent
102 review
4.3/5
Price from
INR 4,127
per night
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Suites Reforma by HomiRent
Suites Reforma by HomiRentSuites Reforma by HomiRent
Centro de Merida | 2.14km from Plaza Conchita
A stay at Suites Reforma by Homirent places you in the heart of Mérida, within a 15-minute walk of Yucatan International Convention Center and U.S. Consulate Merida. This hotel is 0.6 mi (1 km) from Paseo de Montejo and 1.7 mi (2.7 km) from Mérida Cathedral. Free self parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring microwaves and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with showers are provided.
Excellent
100 review
4.3/5
Price from
INR 1,726
per night
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Hotel Colonial de Merida
Hotel Colonial de MeridaHotel Colonial de Merida
Centro de Merida | 2.35km from Plaza Conchita
With a stay at Hotel Colonial, you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Parque Santa Lucía. This hotel is 0.2 mi (0.2 km) from The Rectory Jesus Third Order and 0.2 mi (0.3 km) from Plaza Grande. Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at El Colonial or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1:00 PM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

GGuest User 2022.08.09
Stayed 2 nights here. Here are the pros and cons. PROS * LOCATION - The Zocalo is only a couple of hundred meters up the road so this was in prime location. The central ado bus station was within walking distance although for memory was about a kilometre and a half walk so you may want to consider a taxi. * AIR CONDITIONING - Worked well * HOT WATER - Worked * WIFI - Worked and didn’t drop out CONS * NO NATURAL LIGHT - Our room had one window which opened onto the communal corridor so there was no natural light. This was not advertised at time of booking. * SECURITY - The large window that opened onto the communal corridor couldn’t be locked. This meant when we were out of the room someone could easily just open it up and get into our room. I was very uncomfortable with this and made reception aware. They sent someone up to fix it but it wasn’t fixed when we returned. I noted the room opposite ours had the same issue when I tested its window. * NOT CLEAN - When we went to use the pool there was a thick algae bloom and scum on the surface. It was not swimmable. * NOISE - This hotel seems to have a relationship with large tour operators. As such large groups of people come in the afternoon and leave early in the morning. They made a lot of noise in the mornings when they would leave and this went through the walls. Overall we weren’t happy with our stay and wouldn’t recommend this to others.
52 review
3.8/5
Price from
INR 2,814
per night
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Gamma Merida El Castellano
Gamma Merida El CastellanoGamma Merida El Castellano
Centro de Merida | 2.4km from Plaza Conchita
Gamma Mérida El Castellano is centrally located in Mérida, a 4-minute walk from Parque Santa Lucía and 6 minutes by foot from Plaza Grande. This hotel is 0.7 mi (1.1 km) from Mérida Cathedral and 0.7 mi (1.2 km) from Paseo de Montejo. Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Satisfy your appetite for lunch or dinner at El Salamantino, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 160 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

AalanlH1206TH 2020.10.13
Gamma is rated a 4 Star, it may be a 4 Star in Merida, but it would be a 2 Star in Cancun. I couldn't get a soda at 6 am because the kitchen is closed until 7. Food is served 7 to 10, 12 to 3 and 6 to 9 pm and there is nothing in between. There is no refrigerator in the rooms, on the 3 rd or 4th use, there was rusty water from the sink, I didn't ask, but I don't recall seeing an ice machine. If you like a soft bed this is the place, we were on the 7th floor with 2 queen beds and a view of the city, there was nothing spectacular about the room, but it was clean and comfortable with ample hot water for a nice shower. One of the dining room waiters told me I was drinking too fast when I ordered another round for my self and my Wife. We had been on a bus for 5 hours after being evacuated during Hurricane Delta last week. The Guys at the front entrance outside were friendly and very helpful in answering questions about local attractions and shopping. We were sent to this property by our hotel in Cancun during Hurricane Delta, per the local Governor, all alcohol was banned, not the hotels fault, but something to consider if you are traveling during this season.
Excellent
101 review
4.4/5
Price from
INR 4,777
per night
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Hotel Central Merida by Kavia
Hotel Central Merida by KaviaHotel Central Merida by Kavia
Centro de Merida | 3.3km from Plaza Conchita
With a stay at Hotel Central Merida by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 6.1 mi (9.7 km) from Plaza Altabrisa and 3.2 mi (5.2 km) from U.S. Consulate Merida. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Restaurante serving guests of Hotel Central Merida by Kavia. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Make yourself at home in one of the 39 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Very Good
92 review
4.0/5
Price from
INR 2,519
per night
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Hotel Mody Merida
Hotel Mody MeridaHotel Mody Merida
3.62km from Plaza Conchita
With a stay at Hotel Mody Merida in Mérida, you'll be within a 5-minute drive of Paseo de Montejo and U.S. Consulate Merida. This hotel is 5.6 mi (8.9 km) from Plaza Altabrisa and 2.2 mi (3.6 km) from Yucatan International Convention Center. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. At Hotel Mody Merida, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 7:00 AM to noon for a fee. Make yourself at home in one of the 37 air-conditioned guestrooms. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Very Good
59 review
4.1/5
Price from
INR 2,862
per night
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Hacienda Inn
Hacienda InnHacienda Inn
6.11km from Plaza Conchita
When you stay at Hotel Hacienda Inn Aeropuerto in Mérida, you'll be in the business district, within a 10-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 8.1 mi (13.1 km) from Plaza Altabrisa and 4.6 mi (7.3 km) from U.S. Consulate Merida. Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Grab a bite at RESTAURANTE LA NORIA, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 116 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and a turndown service, and housekeeping is provided daily.

GGuest User 2022.04.01
I stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.
Very Good
112 review
4.1/5
Price from
INR 3,689
per night
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Hacienda San Pedro Nohpat
Hacienda San Pedro NohpatHacienda San Pedro Nohpat
6.43km from Plaza Conchita
When you stay at Hacienda San Pedro Nohpat in Kanasín, you'll be in the suburbs, within a 10-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 6.3 mi (10.1 km) from U.S. Consulate Merida and 6.6 mi (10.6 km) from Yucatan International Convention Center. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10:30 AM. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Treat yourself to a stay in one of the 3 individually decorated guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Outstanding
16 review
4.6/5
Price from
INR 7,816
per night
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Hampton Inn by Hilton Merida
Hampton Inn by Hilton MeridaHampton Inn by Hilton Merida
Zona Norte | 6.64km from Plaza Conchita
The Hampton Inn by Hilton Merida is conveniently located within a walking distance to Convention Center, close to the largest shopping Mall in the city and only 13 miles away Merida International Airport (MID). Situated in a corporate area and near to the main Universities in the State our hotel offers a friendly service. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Settle into one of our comfortable and spacious guest rooms or suites at this hotel in Merida and enjoy contemporary amenities designed to help you relax and stay productive. Work in comfort at the ergonomic desk and check emails with free WiFi. After a busy day, get a great night’s sleep on the clean and fresh Hampton bed™. Start your day right with Hampton’s free hot breakfast buffet, offering a delicious variety of hot and cold items, and buy snacks and sundries in the 24-hour Snack Shop. After a long day, re-energize in our fitness center with modern exercise equipment. The Hampton Inn by Hilton Merida has 3,000 square feet of meeting space, audio visual equipment, a Business Center and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or social event.

FFANGLEI 2019.07.03
Not suitable for bringing children, ink breakfast is good. There is a relatively large mal nearby, but it is also very convenient. Quiet at night is very suitable for a good night's sleep, air conditioning is sufficient, bathing hot water is generally.
Very Good
109 review
4.2/5
Price from
INR 6,019
per night
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See all Hotels near Plaza Conchita

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.0/5
18 review
Hotel El Conquistador del Paseo de Montejo
Centro de Merida, Merida | 1.37KM from Plaza Conchita
4.2/5
102 review
Hotel Plaza by Kavia
Paseo de Montejo, Merida | 1.49KM from Plaza Conchita
3.8/5
25 review
Hotel El Marques
Centro de Merida, Merida | 1.2KM from Plaza Conchita
4.3/5
101 review
Hyatt Regency Merida
Centro de Merida, Merida | 1.62KM from Plaza Conchita
4.2/5
76 review
Holiday Inn Merida
Centro de Merida, Merida | 1.53KM from Plaza Conchita
4.0/5
108 review
Hotel El Español Paseo de Montejo
Centro de Merida, Merida | 1.47KM from Plaza Conchita
4.0/5
107 review
Ibis Merida
Centro de Merida, Merida | 1.66KM from Plaza Conchita
4.6/5
88 review
Diez Diez Collection
Paseo de Montejo, Merida | 1.34KM from Plaza Conchita
4.1/5
102 review
City Express Plus by Marriott Mérida
Paseo de Montejo, Merida | 1.57KM from Plaza Conchita
4.0/5
28 review
Hotel Holly
Centro de Merida, Merida | 1.23KM from Plaza Conchita

Latest Reviews for Merida hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGrace Ridnour-NollschGorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
Mansión Mérida Boutique Hotel - Restaurant
Mansión Mérida Boutique Hotel - Restaurant
Centro de Merida, Merida
Price per night from: INR 17348
4.5/5
Excellent
LLiI stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.
Residence Inn Merida
Residence Inn Merida
Zona Norte, Merida
Price per night from: INR 7497
4.3/5
Excellent
GGuest UserI went with my son for medical reasons and I must say the people were very accommodating they had excellent customer service the lady that cleaned our room for the days we stayed was amazing forgot to ask her name but she was great. Ac worked perfect no complaints hot water at our disposal the only thing we didn’t like are the channels available on the tv. But all in all nice place. The pool is or was clean while we were there no complaints.
Tecnohotel Itzáes
Tecnohotel Itzáes
Centro de Merida, Merida
Price per night from: INR 3264
4.1/5
Very Good
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
Casa San Juan
Casa San Juan
Centro de Merida, Merida
Price per night from: INR 1112
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: INR 3122
4.0/5
Very Good
GGuest UserThe location is improving, between two beautiful parks and many delicious restaurants, is very clean, has its indoor patio as almost all classic buildings in that area, very beautiful, The hotel is very comfortable and comfortable, and the hotel is very comfortable and comfortable.
Hotel Merida
Hotel Merida
Centro de Merida, Merida
Price per night from: INR 2199
4.0/5
Very Good
YYUEOUAlways a good standard, rich breakfast, convenient transportation, quiet and comfortable rooms, without interruption. The hotel staff is warm and polite, and you can check in early after discussion.
Ibis Styles Merida Galerías
Ibis Styles Merida Galerías
Zona Industrial Merida, Merida
Price per night from: INR 4068
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: INR 1750
3.8/5
GGuest UserAl momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso
City Express by Marriott Merida
City Express by Marriott Merida
Zona Norte, Merida
Price per night from: INR 5416
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel
Guaya Hostel
Centro de Merida, Merida
Price per night from: INR 875

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Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.