Merida

Hotels near Plaza San Diego, Merida

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Best Hotels near Plaza San Diego

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Holiday Inn Merida
Holiday Inn MeridaHoliday Inn Merida
Centro de Merida | 2.96km from Plaza San Diego
Experience the excitement of the Yucatan at the Holiday Inn Mérida, in the heart of downtown. Enjoy breathtaking scenery and inviting accommodations, including an outdoor pool and two on-site restaurants. Or take advantage of our state-of-the-art Business Center and meeting rooms. Our hotel is centrally located near the business district, with convenient access to major international corporations, including HSBC, Bancomer, Santander, and Telcel. We're also just a short drive from some of the Yucatan's most popular attractions, such as the iconic Paseo Montejo. The hotel is only a 25-minute drive from the Manuel Crescencio Rejón International Airport and a quick day trip from the spectacular Mayan ruins at Chichén-Itzá and the archeological site, Uxmal.Explore nearby attractions like Paseo Montejo, Chichén-Itzá Mayan ruins, and Uxmal archaeological sites. Savor delicious dining at our onsite restaurants. Stay active in our Fitness Center, unwind by our outdoor pool, and stay connected with free Wi-Fi. Host meetings and events in our venues, where you can work, stay, and play in beautiful Mérida.

AAnonymous User 2024.08.31
Very good, but soundproof The overall feeling of the hotel is good, the rooms are clean and the facilities are OK. Hotel location is good, convenient transportation, but the decoration is a bit old
Very Good
79 review
4.2/5
Price from
INR 7,873
per night
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Fiesta Americana Merida
Fiesta Americana MeridaFiesta Americana Merida
Centro de Merida | 2.97km from Plaza San Diego
Located in Mérida (Mérida Centro), Fiesta Americana - Merida is within a 5-minute walk of U.S. Consulate Merida and Paseo de Montejo. This eco-certified hotel is 1.6 mi (2.6 km) from Parque Santa Lucía and 1.8 mi (2.9 km) from Plaza Grande. Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Enjoy Mexican cuisine at Regional Yucateco, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 350 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

GGuest User 2022.05.04
Best hotel in merida Friendly staff great manager Spectacular hotel close to everything heart of downtown Great beds, beautiful rooms and view Very peaceful ambiance great place to relax and enjoy the mall lower floor Everything you need at your fingertips Enjoy your stay I know I will be there soon to enjoy another vacation at my favorite hotel We’ve been staying there for years and still enjoying it.
Excellent
103 review
4.5/5
Price from
INR 9,962
per night
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Hotel Plaza by Kavia
Hotel Plaza by KaviaHotel Plaza by Kavia
Paseo de Montejo | 3.28km from Plaza San Diego
With a stay at Hotel Plaza by Kavia, you'll be centrally located in Mérida, steps from Paseo de Montejo and 13 minutes by foot from Yucatan International Convention Center. This hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 4.4 mi (7 km) from Plaza Altabrisa. Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

EEriksinc 2023.10.11
Very good, I recommend it very much, great service and friendliness
Very Good
102 review
4.2/5
Price from
INR 3,399
per night
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Suites Reforma by HomiRent
Suites Reforma by HomiRentSuites Reforma by HomiRent
Centro de Merida | 3.6km from Plaza San Diego
A stay at Suites Reforma by Homirent places you in the heart of Mérida, within a 15-minute walk of Yucatan International Convention Center and U.S. Consulate Merida. This hotel is 0.6 mi (1 km) from Paseo de Montejo and 4.4 mi (7 km) from Plaza Altabrisa. Free self parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring microwaves and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with showers are provided.
Excellent
100 review
4.3/5
Price from
INR 1,771
per night
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Hotel del Peregrino Boutique Hotel
Hotel del Peregrino Boutique HotelHotel del Peregrino Boutique Hotel
Centro de Merida | 3.75km from Plaza San Diego
With a stay at Hotel Del Peregrino, you'll be centrally located in Mérida, just a 5-minute walk from Paseo de Montejo and 10 minutes by foot from Mérida Cathedral. This inn is 4.5 mi (7.2 km) from Plaza Altabrisa and 1.6 mi (2.6 km) from U.S. Consulate Merida. Relax and unwind with massages, body treatments, and facials. This inn also features complimentary wireless internet access, concierge services, and bicycle tour information. The beach shuttle (surcharge) makes getting to the surf and sand a breeze. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM. Featured amenities include a 24-hour front desk, luggage storage, and a library. A roundtrip airport shuttle is provided for a surcharge (available on request). Make yourself at home in one of the 13 air-conditioned rooms featuring refrigerators and microwaves. 24-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

GGuest User 2022.02.16
We opted to get a room with two beds on the second floor, which was quite spacious and light. It was also away from the downstairs hub bub during breakfast. The beds were very comfortable, the bathroom attractive with plenty of hot water (although as in other places we stayed, the water has to run a little while to get hot). I liked that there were lots of places to put things, and the room was a pleasant place to retreat to at the end of the day. There were several outdoor seating areas, which we took advantage of since I sleep a bit later than my husband, who jumps on his computer early. The location is quite good, within easy walking distance of the main square, Paseo del Montejo Avenue, and many restaurants. One in particular, just down the street called Urban Bistro is a find! We ate there twice in our three days in Merida. We had a couple issues with the breakfast - not getting our orders right, and not very good coffee. The staff are lovely and very helpful - several speak very good English, which was helpful.
Very Good
77 review
4.2/5
Price from
INR 5,300
per night
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Hotel Colonial de Merida
Hotel Colonial de MeridaHotel Colonial de Merida
Centro de Merida | 4.32km from Plaza San Diego
With a stay at Hotel Colonial, you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Parque Santa Lucía. This hotel is 0.2 mi (0.2 km) from The Rectory Jesus Third Order and 0.2 mi (0.3 km) from Plaza Grande. Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at El Colonial or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1:00 PM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

GGuest User 2022.08.09
Stayed 2 nights here. Here are the pros and cons. PROS * LOCATION - The Zocalo is only a couple of hundred meters up the road so this was in prime location. The central ado bus station was within walking distance although for memory was about a kilometre and a half walk so you may want to consider a taxi. * AIR CONDITIONING - Worked well * HOT WATER - Worked * WIFI - Worked and didn’t drop out CONS * NO NATURAL LIGHT - Our room had one window which opened onto the communal corridor so there was no natural light. This was not advertised at time of booking. * SECURITY - The large window that opened onto the communal corridor couldn’t be locked. This meant when we were out of the room someone could easily just open it up and get into our room. I was very uncomfortable with this and made reception aware. They sent someone up to fix it but it wasn’t fixed when we returned. I noted the room opposite ours had the same issue when I tested its window. * NOT CLEAN - When we went to use the pool there was a thick algae bloom and scum on the surface. It was not swimmable. * NOISE - This hotel seems to have a relationship with large tour operators. As such large groups of people come in the afternoon and leave early in the morning. They made a lot of noise in the mornings when they would leave and this went through the walls. Overall we weren’t happy with our stay and wouldn’t recommend this to others.
51 review
3.8/5
Price from
INR 2,526
per night
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Hotel Central Merida by Kavia
Hotel Central Merida by KaviaHotel Central Merida by Kavia
Centro de Merida | 5.28km from Plaza San Diego
With a stay at Hotel Central Merida by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 6.1 mi (9.7 km) from Plaza Altabrisa and 3.2 mi (5.2 km) from U.S. Consulate Merida. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Restaurante serving guests of Hotel Central Merida by Kavia. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Make yourself at home in one of the 39 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Very Good
92 review
4.0/5
Price from
INR 2,538
per night
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Hampton Inn by Hilton Merida
Hampton Inn by Hilton MeridaHampton Inn by Hilton Merida
Zona Norte | 6.16km from Plaza San Diego
The Hampton Inn by Hilton Merida is conveniently located within a walking distance to Convention Center, close to the largest shopping Mall in the city and only 13 miles away Merida International Airport (MID). Situated in a corporate area and near to the main Universities in the State our hotel offers a friendly service. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Settle into one of our comfortable and spacious guest rooms or suites at this hotel in Merida and enjoy contemporary amenities designed to help you relax and stay productive. Work in comfort at the ergonomic desk and check emails with free WiFi. After a busy day, get a great night’s sleep on the clean and fresh Hampton bed™. Start your day right with Hampton’s free hot breakfast buffet, offering a delicious variety of hot and cold items, and buy snacks and sundries in the 24-hour Snack Shop. After a long day, re-energize in our fitness center with modern exercise equipment. The Hampton Inn by Hilton Merida has 3,000 square feet of meeting space, audio visual equipment, a Business Center and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or social event.

FFANGLEI 2019.07.03
Not suitable for bringing children, ink breakfast is good. There is a relatively large mal nearby, but it is also very convenient. Quiet at night is very suitable for a good night's sleep, air conditioning is sufficient, bathing hot water is generally.
Very Good
109 review
4.2/5
Price from
INR 5,394
per night
Check Availability
Hacienda San Pedro Nohpat
Hacienda San Pedro NohpatHacienda San Pedro Nohpat
6.48km from Plaza San Diego
When you stay at Hacienda San Pedro Nohpat in Kanasín, you'll be in the suburbs, within a 10-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 7.5 mi (12 km) from Plaza Altabrisa and 6.3 mi (10.1 km) from U.S. Consulate Merida. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10:30 AM. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Treat yourself to a stay in one of the 3 individually decorated guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Outstanding
16 review
4.6/5
Price from
INR 7,790
per night
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Hacienda Inn
Hacienda InnHacienda Inn
8.09km from Plaza San Diego
When you stay at Hotel Hacienda Inn Aeropuerto in Mérida, you'll be in the business district, within a 10-minute drive of Mérida Cathedral and U.S. Consulate Merida. This hotel is 3.6 mi (5.7 km) from Paseo de Montejo and 8.1 mi (13.1 km) from Plaza Altabrisa. Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance and a banquet hall. Grab a bite at RESTAURANTE LA NORIA, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 116 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and a turndown service, and housekeeping is provided daily.

GGuest User 2022.04.01
I stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.
Very Good
112 review
4.1/5
Price from
INR 3,813
per night
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See all Hotels near Plaza San Diego

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.1/5
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4.0/5
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Ibis Merida
Centro de Merida, Merida | 2.83KM from Plaza San Diego
4.3/5
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Hyatt Regency Merida
Centro de Merida, Merida | 3.07KM from Plaza San Diego
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Hotel El Conquistador del Paseo de Montejo
Centro de Merida, Merida | 3.02KM from Plaza San Diego
4.3/5
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Mesón de la Luna Hotel & Spa
Zona Norte, Merida | 2.41KM from Plaza San Diego
0.0/5
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Departamentos Kuxtal Mid
Zona Norte, Merida | 1.45KM from Plaza San Diego
4.3/5
100 review
Villa Mercedes Merida, Curio Collection by Hilton
Centro de Merida, Merida | 3.09KM from Plaza San Diego
4.0/5
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Hotel Zar Merida
Zona Norte, Merida | 2.52KM from Plaza San Diego
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Latest Reviews for Merida hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGrace Ridnour-NollschGorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
Mansión Mérida Boutique Hotel - Restaurant
Mansión Mérida Boutique Hotel - Restaurant
Centro de Merida, Merida
Price per night from: INR 17800
4.5/5
Excellent
LLiI stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.
Residence Inn Merida
Residence Inn Merida
Zona Norte, Merida
Price per night from: INR 8050
4.3/5
Excellent
GGuest UserI went with my son for medical reasons and I must say the people were very accommodating they had excellent customer service the lady that cleaned our room for the days we stayed was amazing forgot to ask her name but she was great. Ac worked perfect no complaints hot water at our disposal the only thing we didn’t like are the channels available on the tv. But all in all nice place. The pool is or was clean while we were there no complaints.
Tecnohotel Itzáes
Tecnohotel Itzáes
Centro de Merida, Merida
Price per night from: INR 3388
4.1/5
Very Good
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
Casa San Juan
Casa San Juan
Centro de Merida, Merida
Price per night from: INR 1157
4.0/5
Very Good
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Hotel El Español Paseo de Montejo
Hotel El Español Paseo de Montejo
Centro de Merida, Merida
Price per night from: INR 3270
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: INR 3482
4.0/5
Very Good
GGuest UserThe location is improving, between two beautiful parks and many delicious restaurants, is very clean, has its indoor patio as almost all classic buildings in that area, very beautiful, The hotel is very comfortable and comfortable, and the hotel is very comfortable and comfortable.
Hotel Merida
Hotel Merida
Centro de Merida, Merida
Price per night from: INR 2538
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: INR 2396
3.8/5
GGuest UserAl momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso
City Express by Marriott Merida
City Express by Marriott Merida
Zona Norte, Merida
Price per night from: INR 6362
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel
Guaya Hostel
Centro de Merida, Merida
Price per night from: INR 897

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