Merida

Hotels near Plaza Temozon, Merida

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Plaza Temozon

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Villa Mercedes Merida, Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by HiltonVilla Mercedes Merida, Curio Collection by Hilton
Centro de Merida | 7.56km from Plaza Temozon
We're in the hotel zone, across from the CIC. The US Consulate General and Paseo de Montejo are five minutes' walk, and downtown Merida is five kilometers away. Enjoy our Colonial architecture, and count on all-day dining, nighttime entertainment in our lobby bar, and 24-hour room service. We offer seven conference rooms, 24-hour fitness and business centers, a garden, and outdoor pool.

JJulia P 2020.01.28
This Intercontinental is rather different from usual. The location is great but was unexpected that it will be just along the noisy street in an ancient building which before used to be another hotel. So it is rather old (in perception not in amenities). The rooms are specific but good and comfortable. We've checked the Hyatt which is right after the corner but that Hyatt is luxury and as everywhere. And this Intercontinental is special - you feel as if you are in colonial times. The hotel is narrow (in corridors).The open door pool is tiny. The breakfast selection is good but not so wide. So general impression is very good. The personnel is very friendly but not so much and good speaking English. So some time we needed in order to adopt ourselves to this experience but generally we are pretty much satisfied. We've stayed here for 8 night so can judge. :-).
Excellent
100 review
4.3/5
Price from
INR 7,448
per night
Check Availability
Hyatt Regency Merida
Hyatt Regency MeridaHyatt Regency Merida
Centro de Merida | 7.62km from Plaza Temozon
A 286 room 5 star hotel, situated in the heart of the commercial and financial district and only 100 meters away from the romantic Paseo Montejo. Take a carriage ride to downtown (only 10 minutes) and enjoy the wonderful paintings by Pacheco in the Government Palace. The hotel opened in March of 1994.

GGuest User 2022.06.21
This was my second time staying here. On this trip, I needed a very early check in and as a globalist, they made my room available super early which I appreciated after my red eye. Breakfast and the property are really nice. Lots of construction as they are redoing a large part of the hotel. Pool area is mediocre. Staff is great. Regular rooms are mediocre but the suites (which I stayed in on a previous trip) are amazing! Hotel location is decent depending what you want to do. Overall had a great stay.
Excellent
101 review
4.3/5
Price from
INR 7,047
per night
Check Availability
Hotel Plaza by Kavia
Hotel Plaza by KaviaHotel Plaza by Kavia
Paseo de Montejo | 8.27km from Plaza Temozon
With a stay at Hotel Plaza by Kavia, you'll be centrally located in Mérida, steps from Paseo de Montejo and 13 minutes by foot from Yucatan International Convention Center. This hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 4.4 mi (7 km) from Plaza Altabrisa. Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

EEriksinc 2023.10.11
Very good, I recommend it very much, great service and friendliness
Very Good
102 review
4.2/5
Price from
INR 3,399
per night
Check Availability
Hotel del Peregrino Boutique Hotel
Hotel del Peregrino Boutique HotelHotel del Peregrino Boutique Hotel
Centro de Merida | 9.05km from Plaza Temozon
With a stay at Hotel Del Peregrino, you'll be centrally located in Mérida, just a 5-minute walk from Paseo de Montejo and 10 minutes by foot from Mérida Cathedral. This inn is 4.5 mi (7.2 km) from Plaza Altabrisa and 1.6 mi (2.6 km) from U.S. Consulate Merida. Relax and unwind with massages, body treatments, and facials. This inn also features complimentary wireless internet access, concierge services, and bicycle tour information. The beach shuttle (surcharge) makes getting to the surf and sand a breeze. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM. Featured amenities include a 24-hour front desk, luggage storage, and a library. A roundtrip airport shuttle is provided for a surcharge (available on request). Make yourself at home in one of the 13 air-conditioned rooms featuring refrigerators and microwaves. 24-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

GGuest User 2022.02.16
We opted to get a room with two beds on the second floor, which was quite spacious and light. It was also away from the downstairs hub bub during breakfast. The beds were very comfortable, the bathroom attractive with plenty of hot water (although as in other places we stayed, the water has to run a little while to get hot). I liked that there were lots of places to put things, and the room was a pleasant place to retreat to at the end of the day. There were several outdoor seating areas, which we took advantage of since I sleep a bit later than my husband, who jumps on his computer early. The location is quite good, within easy walking distance of the main square, Paseo del Montejo Avenue, and many restaurants. One in particular, just down the street called Urban Bistro is a find! We ate there twice in our three days in Merida. We had a couple issues with the breakfast - not getting our orders right, and not very good coffee. The staff are lovely and very helpful - several speak very good English, which was helpful.
Very Good
77 review
4.2/5
Price from
INR 5,300
per night
Check Availability
Gamma Merida El Castellano
Gamma Merida El CastellanoGamma Merida El Castellano
Centro de Merida | 9.23km from Plaza Temozon
Gamma Mérida El Castellano is centrally located in Mérida, a 4-minute walk from Parque Santa Lucía and 6 minutes by foot from Plaza Grande. This hotel is 0.7 mi (1.1 km) from Mérida Cathedral and 0.7 mi (1.2 km) from Paseo de Montejo. Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Satisfy your appetite for lunch or dinner at El Salamantino, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 160 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

AalanlH1206TH 2020.10.13
Gamma is rated a 4 Star, it may be a 4 Star in Merida, but it would be a 2 Star in Cancun. I couldn't get a soda at 6 am because the kitchen is closed until 7. Food is served 7 to 10, 12 to 3 and 6 to 9 pm and there is nothing in between. There is no refrigerator in the rooms, on the 3 rd or 4th use, there was rusty water from the sink, I didn't ask, but I don't recall seeing an ice machine. If you like a soft bed this is the place, we were on the 7th floor with 2 queen beds and a view of the city, there was nothing spectacular about the room, but it was clean and comfortable with ample hot water for a nice shower. One of the dining room waiters told me I was drinking too fast when I ordered another round for my self and my Wife. We had been on a bus for 5 hours after being evacuated during Hurricane Delta last week. The Guys at the front entrance outside were friendly and very helpful in answering questions about local attractions and shopping. We were sent to this property by our hotel in Cancun during Hurricane Delta, per the local Governor, all alcohol was banned, not the hotels fault, but something to consider if you are traveling during this season.
Excellent
102 review
4.4/5
Price from
INR 4,745
per night
Check Availability
Hotel Colonial de Merida
Hotel Colonial de MeridaHotel Colonial de Merida
Centro de Merida | 9.3km from Plaza Temozon
With a stay at Hotel Colonial, you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Parque Santa Lucía. This hotel is 0.2 mi (0.2 km) from The Rectory Jesus Third Order and 0.2 mi (0.3 km) from Plaza Grande. Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at El Colonial or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1:00 PM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

GGuest User 2022.08.09
Stayed 2 nights here. Here are the pros and cons. PROS * LOCATION - The Zocalo is only a couple of hundred meters up the road so this was in prime location. The central ado bus station was within walking distance although for memory was about a kilometre and a half walk so you may want to consider a taxi. * AIR CONDITIONING - Worked well * HOT WATER - Worked * WIFI - Worked and didn’t drop out CONS * NO NATURAL LIGHT - Our room had one window which opened onto the communal corridor so there was no natural light. This was not advertised at time of booking. * SECURITY - The large window that opened onto the communal corridor couldn’t be locked. This meant when we were out of the room someone could easily just open it up and get into our room. I was very uncomfortable with this and made reception aware. They sent someone up to fix it but it wasn’t fixed when we returned. I noted the room opposite ours had the same issue when I tested its window. * NOT CLEAN - When we went to use the pool there was a thick algae bloom and scum on the surface. It was not swimmable. * NOISE - This hotel seems to have a relationship with large tour operators. As such large groups of people come in the afternoon and leave early in the morning. They made a lot of noise in the mornings when they would leave and this went through the walls. Overall we weren’t happy with our stay and wouldn’t recommend this to others.
51 review
3.8/5
Price from
INR 2,526
per night
Check Availability
Hotel Mexico Merida
Hotel Mexico MeridaHotel Mexico Merida
Centro de Merida | 9.93km from Plaza Temozon
A stay at Hotel Mexico Merida places you in the heart of Mérida, just a 4-minute walk from Mérida Cathedral and within a 5-minute drive of Paseo de Montejo. This hotel is 5.3 mi (8.5 km) from Plaza Altabrisa and 1.8 mi (2.8 km) from U.S. Consulate Merida. Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Featured amenities include express check-out, a 24-hour front desk, and a water dispenser. Free self parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs are provided. Conveniences include safes and desks, and housekeeping is provided daily.

HHyyyyyy 2024.07.10
I stay in this hotel twice ! Very good and the staff very nice Big size and near downtown have many restaurants in there and many taco shop can eat ! Very good 🌈
Very Good
49 review
4.1/5
Price from
INR 3,104
per night
Check Availability
Hotel Central Merida by Kavia
Hotel Central Merida by KaviaHotel Central Merida by Kavia
Centro de Merida | 10.03km from Plaza Temozon
With a stay at Hotel Central Merida by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 6.1 mi (9.7 km) from Plaza Altabrisa and 3.2 mi (5.2 km) from U.S. Consulate Merida. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Restaurante serving guests of Hotel Central Merida by Kavia. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Make yourself at home in one of the 39 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Very Good
92 review
4.0/5
Price from
INR 2,538
per night
Check Availability
Hacienda Inn
Hacienda InnHacienda Inn
11.9km from Plaza Temozon
When you stay at Hotel Hacienda Inn Aeropuerto in Mérida, you'll be in the business district, within a 10-minute drive of Mérida Cathedral and U.S. Consulate Merida. This hotel is 3.6 mi (5.7 km) from Paseo de Montejo and 8.1 mi (13.1 km) from Plaza Altabrisa. Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance and a banquet hall. Grab a bite at RESTAURANTE LA NORIA, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 116 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and a turndown service, and housekeeping is provided daily.

GGuest User 2022.04.01
I stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.
Very Good
112 review
4.1/5
Price from
INR 3,813
per night
Check Availability
Hacienda San Pedro Nohpat
Hacienda San Pedro NohpatHacienda San Pedro Nohpat
14.09km from Plaza Temozon
When you stay at Hacienda San Pedro Nohpat in Kanasín, you'll be in the suburbs, within a 10-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 7.5 mi (12 km) from Plaza Altabrisa and 6.3 mi (10.1 km) from U.S. Consulate Merida. Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10:30 AM. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Treat yourself to a stay in one of the 3 individually decorated guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Outstanding
16 review
4.6/5
Price from
INR 7,790
per night
Check Availability
See all Hotels near Plaza Temozon

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.2/5
109 review
Hampton Inn by Hilton Merida
Zona Norte, Merida | 2.06KM from Plaza Temozon
4.0/5
103 review
Ibis Styles Merida Galerías
Zona Industrial Merida, Merida | 1.54KM from Plaza Temozon
4.5/5
107 review
Residence Inn Merida
Zona Norte, Merida | 1.77KM from Plaza Temozon
4.2/5
83 review
Tecnohotel Mérida Norte
Zona Norte, Merida | 1.09KM from Plaza Temozon
4.1/5
111 review
Hilton Garden Inn Merida
Zona Norte, Merida | 6.69KM from Plaza Temozon
4.1/5
101 review
Extended Suites Merida Siglo XXI
Zona Norte, Merida | 2.33KM from Plaza Temozon
4.2/5
103 review
City Express Junior by Marriott Merida Altabrisa
Zona Norte, Merida | 6.72KM from Plaza Temozon
4.4/5
100 review
Holiday Inn & Suites Merida la Isla
Merida | 3.38KM from Plaza Temozon
0.0/5
0 review
Departamentos Kuxtal Mid
Zona Norte, Merida | 6.3KM from Plaza Temozon
4.0/5
107 review
Ibis Merida
Centro de Merida, Merida | 7.25KM from Plaza Temozon

Latest Reviews for Merida hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGrace Ridnour-NollschGorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
Mansión Mérida Boutique Hotel - Restaurant
Mansión Mérida Boutique Hotel - Restaurant
Centro de Merida, Merida
Price per night from: INR 17800
4.6/5
Outstanding
GGuest UserIt's amazing, his is definitely the only hotel I will come back every year for our anniversary for sure, the staff it's amazing, they make you feel at home, Nadia, with a the first warm smile you will see, Moisés and armando at the restaurant, Guillermo taking care of the customers at night, the attention to details that all of them have, and each of them make you feel so special and welcome, Mr. Irwink an amazing person, standing obation! He took the time to explain what the dish has and the ingredients from the Yucatecan cuisine, his customer service goes beyond any expectation, all of them exceed the expectations no matter how high they are, and the room it's so luxurious on a very modern way, the food it's incredible, overall an amazing experience, I will definitely come back every year!!
Diez Diez Collection
Diez Diez Collection
Paseo de Montejo, Merida
Price per night from: INR 12630
4.3/5
Excellent
GGuest UserI went with my son for medical reasons and I must say the people were very accommodating they had excellent customer service the lady that cleaned our room for the days we stayed was amazing forgot to ask her name but she was great. Ac worked perfect no complaints hot water at our disposal the only thing we didn’t like are the channels available on the tv. But all in all nice place. The pool is or was clean while we were there no complaints.
Tecnohotel Itzáes
Tecnohotel Itzáes
Centro de Merida, Merida
Price per night from: INR 3388
4.1/5
Very Good
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
Casa San Juan
Casa San Juan
Centro de Merida, Merida
Price per night from: INR 1157
4.0/5
Very Good
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Hotel El Español Paseo de Montejo
Hotel El Español Paseo de Montejo
Centro de Merida, Merida
Price per night from: INR 3270
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: INR 3482
4.0/5
Very Good
GGuest UserThe location is improving, between two beautiful parks and many delicious restaurants, is very clean, has its indoor patio as almost all classic buildings in that area, very beautiful, The hotel is very comfortable and comfortable, and the hotel is very comfortable and comfortable.
Hotel Merida
Hotel Merida
Centro de Merida, Merida
Price per night from: INR 2538
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: INR 2396
3.8/5
GGuest UserAl momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso
City Express by Marriott Merida
City Express by Marriott Merida
Zona Norte, Merida
Price per night from: INR 6362
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel
Guaya Hostel
Centro de Merida, Merida
Price per night from: INR 897

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.