Merida

Hotels near Plaza Velaire, Merida

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Best Hotels near Plaza Velaire

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Hotel Colonial de Merida
Hotel Colonial de MeridaHotel Colonial de Merida
Centro de Merida | 8.22km from Plaza Velaire
With a stay at Hotel Colonial, you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Parque Santa Lucía. This hotel is 0.2 mi (0.2 km) from The Rectory Jesus Third Order and 0.2 mi (0.3 km) from Plaza Grande. Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at El Colonial or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1:00 PM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

GGuest User 2022.08.09
Stayed 2 nights here. Here are the pros and cons. PROS * LOCATION - The Zocalo is only a couple of hundred meters up the road so this was in prime location. The central ado bus station was within walking distance although for memory was about a kilometre and a half walk so you may want to consider a taxi. * AIR CONDITIONING - Worked well * HOT WATER - Worked * WIFI - Worked and didn’t drop out CONS * NO NATURAL LIGHT - Our room had one window which opened onto the communal corridor so there was no natural light. This was not advertised at time of booking. * SECURITY - The large window that opened onto the communal corridor couldn’t be locked. This meant when we were out of the room someone could easily just open it up and get into our room. I was very uncomfortable with this and made reception aware. They sent someone up to fix it but it wasn’t fixed when we returned. I noted the room opposite ours had the same issue when I tested its window. * NOT CLEAN - When we went to use the pool there was a thick algae bloom and scum on the surface. It was not swimmable. * NOISE - This hotel seems to have a relationship with large tour operators. As such large groups of people come in the afternoon and leave early in the morning. They made a lot of noise in the mornings when they would leave and this went through the walls. Overall we weren’t happy with our stay and wouldn’t recommend this to others.
51 review
3.8/5
Price from
INR 2,401
per night
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Hotel Central Merida by Kavia
Hotel Central Merida by KaviaHotel Central Merida by Kavia
Centro de Merida | 8.12km from Plaza Velaire
With a stay at Hotel Central Merida by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 3.2 mi (5.2 km) from U.S. Consulate Merida and 3.4 mi (5.5 km) from Yucatan International Convention Center. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Restaurante serving guests of Hotel Central Merida by Kavia. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Make yourself at home in one of the 39 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Very Good
91 review
4.0/5
Price from
INR 2,342
per night
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El Gran Hotel
El Gran HotelEl Gran Hotel
Centro de Merida | 8.4km from Plaza Velaire
With a stay at Gran Hotel de Merida, you'll be centrally located in Mérida, steps from Mérida Cathedral and 12 minutes by foot from Paseo de Montejo. This hotel is 5 mi (8 km) from Plaza Altabrisa and 1.5 mi (2.4 km) from U.S. Consulate Merida. Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a reception hall. Take advantage of the hotel's room service (during limited hours). Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

GGuest User 2022.12.25
This places is lovely. Understand, though, that some of the super old furniture is worn. I was there for a month and switched back and forth between two rooms. The first room was a standard double. (The room pics I provide are all of this room). It was a lovely room. The bathroom didn’t make sense though. It was the tiniest bathroom I’ve ever been in. The pic shows the sink and the toilet. Across from that, there’s a shower. the room above this one has the same configuration as the one shown, but the sink is outside of the bathroom, which makes the entry/sitting area of the room more pleasant. I chose not Ask to move upstairs because it’s also hotter upstairs than downstairs… and the bathroom configuration wasn’t that big a deal to me. The first room was overlooking Calle 60. It was a bit noisy on some nights. I actually preferred my smaller room to the bigger suite. Something about it just felt nicer. It needed more comfy dining chairs for the little tea table though. The second room I stayed in was a suite with two double beds. (I am not posting pics of that one because there are too many personal items in the pics I have of that room). It was the corner suite facing both Calle 60 and overlooking the park in front of the hotel. IT WAS NOISY. The second room had more light, More room, and a much better bathroom configuration (toilet and shower inside, sink outside the bathroom). It also had a couch and lounging Chair as well as much better (and much older) furniture. By “better” I mean beautifully worked, with more storage space/specialized storage. However, the floor in the second room (the suite) was really badly damaged over by the bathroom. So from the door the room looks pretty much perfect. Over by the bathroom it looks run down. And that’s just how this place is. That’s why I say it’s like staying in someone’s grandma’s house. Beautiful, comfy, clean, but it’s clearly been used. There are rooms that have newer furniture, but understand that this is an old hotel. ITS GORGEOUS but if you expect everything to be new looking, then don’t stay here. I think they are renovating, but I’m not sure. I hope that they keep the furniture and just have if restored as best as possible. They should also restore the broken tiles. IMO restoration of the tiles and professionally filling nicks in wood would do wonders for these rooms. If I were to give this place a review just based on the look of it I would give it a 4. 3 for the condition and 5 for the beauty and ambience. I am giving it a 5 for three reasons: 1. It’s just gorgeous, 2. It felt like was staying in someone’s home… very peaceful… inviting… comfortable and 3. The staff. Come to think about it, they probably are the reason the place felt so comfortable. They seemed efficient and were pleasant, helpful people. There seemed not to be tension between staff members and pretty much everyone seemed to like their work. The hotel is also in
Excellent
100 review
4.3/5
Price from
INR 3,891
per night
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Hilton Garden Inn Merida
Hilton Garden Inn MeridaHilton Garden Inn Merida
Zona Norte |
Find us on the edge of Uptown Mérida Mall, steps from dining and shopping, adjacent to the Monumento a las Haciendas. We're within seven kilometers of central Mérida, Mérida Cathedral, and the antiquated architecture of Paseo de Montejo. Mayapan Mayan ruins are a 45-minute drive from us. Enjoy our fitness center, outdoor pool, and restaurant.

LLIWEN 2020.02.10
A very satisfactory choice. When you first arrive in Mexico, you must stay in a hotel with brand standards. The environment and location of the hotel are superb. It is in the shopping mall. There is a supermarket on the second floor. I bought a lot of fruits back to the hotel to eat. Must buy Mexican avocado 🥑, the taste is amazing! The price is also cheap. I want to comment the most thanks to the hotel staff, the girl and boy at the front desk have entered my friend list. Thank them very much for their assistance. The eldest sister in the room is also lovely, in short, very satisfied. recommend!
Very Good
111 review
4.1/5
Price from
INR 6,410
per night
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Hotel El Conquistador del Paseo de Montejo
Hotel El Conquistador del Paseo de MontejoHotel El Conquistador del Paseo de Montejo
Centro de Merida | 8.18km from Plaza Velaire
With a stay at Hotel El Conquistador in Mérida (Mérida Centro), you'll be a 3-minute walk from Paseo de Montejo and 11 minutes by foot from U.S. Consulate Merida. This hotel is 1.4 mi (2.3 km) from Mérida Cathedral and 3.7 mi (5.9 km) from Plaza Altabrisa. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and a ballroom. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 156 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

GGuest User 2024.02.08
It is the second time that I stayed here, because due to the first and the good impression I had, I decided to repeat, but this time I was disappointed, the hotel has an enviable location right on Paseo Montejo, it has parking, elevator but unlike This time I booked with Expedited A. When they arrived at the place they charged me more than what the app indicated. Honestly, I was too tired to complain, then they gave me a room that looked very damaged, the room smelled... like vomit, the pillows had a smell of dirt... I'm very picky about beds and scents, the bathroom was ultra small. , a micro alcón that was laughable, and the work table was strange.... Secluded in a separate room, super enclosed, and the light turned on and off by itself... The bathtub (so I did not recommend this hotel for elderly or disabled people). It was difficult to hold the handle for the shower... Anyway, this time the exori3nxia5 disappointed me, the reception service was super dry, and when I left they told me that they hoped they would check the room (as if it had damaged something... If damaged I was already there) they forgot about me and never told me that I could leave... While after 5 they attended to others who were leaving the hotel... In the end I. Get out. The hotel has its own thing but this time it disappointed me. I don't think I will return a 3rd time
Very Good
18 review
4.0/5
Price from
INR 4,588
per night
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Hit Merida Hotel Boutique
Hit Merida Hotel BoutiqueHit Merida Hotel Boutique
Centro de Merida | 9.06km from Plaza Velaire
With a stay at HIT Merida Hotel Boutique, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 2.2 mi (3.5 km) from U.S. Consulate Merida and 5.1 mi (8.2 km) from Plaza Altabrisa. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Featured amenities include complimentary wired internet access, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite. Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.

GGuest User 2024.05.04
Хорошее расположение. С утра становится шумно - дорога рядом. Плохое расположение кондиционера - он дует прямо на кровать, на ночь его надо ставить на минимум, иначе продует. У отеля есть своя парковка, большой плюс. Из минусов: номер нельзя было закрыть снаружи, замок не срабатывал; его надо чинить
Very Good
92 review
4.1/5
Price from
INR 2,614
per night
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Hotel Plaza by Kavia
Hotel Plaza by KaviaHotel Plaza by Kavia
Paseo de Montejo | 8.19km from Plaza Velaire
With a stay at Hotel Plaza by Kavia, you'll be centrally located in Mérida, steps from Paseo de Montejo and 15 minutes by foot from U.S. Consulate Merida. This hotel is 0.9 mi (1.5 km) from Mérida Cathedral and 4.1 mi (6.6 km) from Yucatán Siglo XXI Convention Center. Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite. Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

EEriksinc 2023.10.11
Very good, I recommend it very much, great service and friendliness
Very Good
102 review
4.2/5
Price from
INR 3,264
per night
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Mansión Mérida Boutique Hotel - Restaurant
Mansión Mérida Boutique Hotel - RestaurantMansión Mérida Boutique Hotel - Restaurant
Centro de Merida | 8.43km from Plaza Velaire
With a stay at Mansión Merida Hotel Boutique - Restaurant , you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Mérida Cathedral. This luxury hotel is 0.6 mi (0.9 km) from Remate de Paseo Montejo and 0.6 mi (1 km) from Plaza Grande. Pamper yourself with onsite massages, body treatments, and facials. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Grab a bite at Monet, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to noon. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 14 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

GGrace Ridnour-Nollsch 2024.07.01
Gorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
Outstanding
101 review
4.7/5
Price from
INR 17,443
per night
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Hacienda Xcanatun, Angsana Heritage Collection
Hacienda Xcanatun, Angsana Heritage CollectionHacienda Xcanatun, Angsana Heritage Collection
Xcanatun Plaza Velaire Hotels
A captivating tale fusing the best of two eras Just 25 minutes from downtown Mérida, Hacienda Xcanatun, Angsana Heritage Collection is located in an enclave where history and tradition come together. Restored to its 18th-century grandeur, it is one of the most iconic henequen (sisal) haciendas in the Yucatan. This luxury hacienda in Mexico features 18 historic suites that fuse contemporary details with local touches and 36 brand new, exquisitely designed suites.

GGuest User 2024.02.13
在樹林深處,房間好,景色美。
Excellent
101 review
4.5/5
Price from
INR 18,023
per night
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Hotel Hacienda Mérida
Hotel Hacienda MéridaHotel Hacienda Mérida
Centro de Merida | 8.09km from Plaza Velaire
A stay at Hotel Hacienda Merida places you in the heart of Mérida, within a 10-minute walk of Paseo de Montejo and Mérida Cathedral. This upscale hotel is 1.5 mi (2.4 km) from U.S. Consulate Merida and 4.7 mi (7.6 km) from Yucatán Siglo XXI Convention Center. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, free babysitting, and tour/ticket assistance. Take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Excellent
78 review
4.5/5
Price from
INR 7,048
per night
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See all Hotels near Plaza Velaire

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.3/5
106 review
Hampton Inn by Hilton Merida
Zona Norte, Merida | 6.9KM from Plaza Velaire
4.1/5
59 review
Hotel Mody Merida
Merida | 5.98KM from Plaza Velaire
4.5/5
105 review
Residence Inn Merida
Zona Norte, Merida | 6.92KM from Plaza Velaire
4.0/5
103 review
Ibis Styles Merida Galerías
Zona Industrial Merida, Merida | 7.12KM from Plaza Velaire
4.1/5
101 review
Extended Suites Merida Siglo XXI
Zona Norte, Merida | 7.02KM from Plaza Velaire
4.3/5
100 review
Suites Reforma by HomiRent
Centro de Merida, Merida | 7.39KM from Plaza Velaire
4.4/5
99 review
Wayam Mundo Imperial
Merida | 7.3KM from Plaza Velaire
4.3/5
13 review
Suites del Sureste - Mérida
Zona Norte, Merida | 7.34KM from Plaza Velaire
3.8/5
20 review
Hotel Residencial
Centro de Merida, Merida | 7.27KM from Plaza Velaire
4.3/5
1 review
Casa Encuentro de Joaquín Garcia
Merida | 6.26KM from Plaza Velaire

Latest Reviews for Merida hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserIt's amazing, his is definitely the only hotel I will come back every year for our anniversary for sure, the staff it's amazing, they make you feel at home, Nadia, with a the first warm smile you will see, Moisés and armando at the restaurant, Guillermo taking care of the customers at night, the attention to details that all of them have, and each of them make you feel so special and welcome, Mr. Irwink an amazing person, standing obation! He took the time to explain what the dish has and the ingredients from the Yucatecan cuisine, his customer service goes beyond any expectation, all of them exceed the expectations no matter how high they are, and the room it's so luxurious on a very modern way, the food it's incredible, overall an amazing experience, I will definitely come back every year!!
Diez Diez Collection
Diez Diez Collection
Paseo de Montejo, Merida
Price per night from: INR 12677
4.1/5
Very Good
GGuest UserI stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.
Hacienda Inn
Hacienda Inn
Merida
Price per night from: INR 3749
4.0/5
Very Good
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Hotel El Español Paseo de Montejo
Hotel El Español Paseo de Montejo
Centro de Merida, Merida
Price per night from: INR 3063
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: INR 3169
4.0/5
Very Good
ZZIXIANGThe facilities are new and sanitary. They are cleaned every day. The staff are super patient and very good. I went straight to check in at 8 o'clock that morning and didn't say anything. I gave full marks to this point. The location of the hotel is pretty good in Merida. It’s probably more convenient to drive next to the main street of the boulevard and not far from the bus station. I don’t know why Ctrip scores so low.
Ibis Merida
Ibis Merida
Centro de Merida, Merida
Price per night from: INR 4198
4.0/5
Very Good
GGuest UserThe location is improving, between two beautiful parks and many delicious restaurants, is very clean, has its indoor patio as almost all classic buildings in that area, very beautiful, The hotel is very comfortable and comfortable, and the hotel is very comfortable and comfortable.
Hotel Merida
Hotel Merida
Centro de Merida, Merida
Price per night from: INR 2909
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: INR 2566
3.8/5
GGuest UserAl momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso
City Express by Marriott Merida
City Express by Marriott Merida
Zona Norte, Merida
Price per night from: INR 5156
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel
Guaya Hostel
Centro de Merida, Merida
Price per night from: INR 887

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Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.