Hotels near Plaza Via, Merida

Best hotel in merida Friendly staff great manager Spectacular hotel close to everything heart of downtown Great beds, beautiful rooms and view Very peaceful ambiance great place to relax and enjoy the mall lower floor Everything you need at your fingertips Enjoy your stay I know I will be there soon to enjoy another vacation at my favorite hotel We’ve been staying there for years and still enjoying it.

Very good, but soundproof The overall feeling of the hotel is good, the rooms are clean and the facilities are OK. Hotel location is good, convenient transportation, but the decoration is a bit old

First, I have to say that we stayed in this hotel 3 years ago and it was a wonderful experience. Today it was something completely different. We had a 7 day reservation, and we ended up staying only 3 nights. We had to get away from an awful hotel experience, one of the worst. Day 1: 12.30 pm, restaurant closed, we were sent away despite being starved. Arrived at room which had a dirty bathroom floor. The most annoying thing: why the hell must every channel be in Spanish?? Do they not have any non-Spanish speaking guests?? Are we not entitled to watch TV? Day 2: we dared arrive 30 minutes before the breakfast buffet and all we got was cold disgusting food, not a drop left of orange juice, but we did get rude and inattentive service. We asked the front desk to call housekeeping to do a better job at cleaning. We got nothing, bathroom floor was still dirty and then left one lousy towel. 8.00 pm and we went for dinner and the damn restaurant was closed. They said they were fumigating Day 3: arrived at breakfast earlier this time, food was warm but disgusting and tasteless. The entire time nobody came to the table at all. And yes our bathroom floor was still dirty with only 2 miserable towels Day 4: we of course did not waste time at breakfast. We went out and came back at 3, our room was still not cleaned, we asked for it to be cleaned and we came back and they did a terrible job, bathroom floor dirty, empty water bottles not taken away. And here’s the straw that broke the camel’s back: They have this promo saying that happy hour, 2x1 on beers from 2.30 to 4.30, we went to the bar and the told us: “There is no beer of any brand and hence no promo”. We chose to leave this dumpster and then checked in at the Camino Real Hotel which is heaven on Earth. When checking out of the Hilton, the manager didn’t even have the courage of facing us and hear about our ordeal Stay away from Hilton Garden Inn. At least until they get their act together and realize if they keep this up they are heading to the bottom of the worst in Merida.

Hotel is located very near to the center, offers free parking and the staff is very nice. For the price you should be satisfied. However, for the 4 stars claimed, there are few areas of improvement. The isolation is bad, you can hear all other guests. The drains are kind of clogged so water keeps gathering in the bathroom. The bed, although it‘s advertised as a double bed, can hardly accommodate two persons, even if they are hugging. There were also some bugs in the room, not cockroaches but still, so there is a need of some measure there. All in all, a good place if you want good value for money and be central in Merida.

It's amazing, his is definitely the only hotel I will come back every year for our anniversary for sure, the staff it's amazing, they make you feel at home, Nadia, with a the first warm smile you will see, Moisés and armando at the restaurant, Guillermo taking care of the customers at night, the attention to details that all of them have, and each of them make you feel so special and welcome, Mr. Irwink an amazing person, standing obation! He took the time to explain what the dish has and the ingredients from the Yucatecan cuisine, his customer service goes beyond any expectation, all of them exceed the expectations no matter how high they are, and the room it's so luxurious on a very modern way, the food it's incredible, overall an amazing experience, I will definitely come back every year!!

Likes - We stayed in Hotel Boutique Casa San Angel one night only. The hotel is beautiful, when entreing the internal courtyard feels like you entered a jungle, with loads of tress, plants, birds... magnificent really! The room was on the first floor, it was spacious, beautifully decorated (ne of the best we have seen, really), provided with fridge, air conditioning and a very comfortable bed. The bathroom was also very big, clean, and the shower probably one of the best of our 14 days tour around the Yucatan peninsula The wi-fi worked perfectly. They also have a secure parking 5min. from the hotel. I was a bit concerned the location was a bit far from the city centre but actually we realised that this is not very far (about 20min walk). The streets between the hotel and the city centre are actually full of restaurants and cool bars, so in reality we had a lot of choices for dinner just round the corner Improvements - I think the breakfast could be improved in regard to quality and quantity. Personal suggestion is to not book the breakfast at the hotel and head out to the nearest cafe, you can have much more choices and more value for money

Gamma is rated a 4 Star, it may be a 4 Star in Merida, but it would be a 2 Star in Cancun. I couldn't get a soda at 6 am because the kitchen is closed until 7. Food is served 7 to 10, 12 to 3 and 6 to 9 pm and there is nothing in between. There is no refrigerator in the rooms, on the 3 rd or 4th use, there was rusty water from the sink, I didn't ask, but I don't recall seeing an ice machine. If you like a soft bed this is the place, we were on the 7th floor with 2 queen beds and a view of the city, there was nothing spectacular about the room, but it was clean and comfortable with ample hot water for a nice shower. One of the dining room waiters told me I was drinking too fast when I ordered another round for my self and my Wife. We had been on a bus for 5 hours after being evacuated during Hurricane Delta last week. The Guys at the front entrance outside were friendly and very helpful in answering questions about local attractions and shopping. We were sent to this property by our hotel in Cancun during Hurricane Delta, per the local Governor, all alcohol was banned, not the hotels fault, but something to consider if you are traveling during this season.

Stayed 2 nights here. Here are the pros and cons. PROS * LOCATION - The Zocalo is only a couple of hundred meters up the road so this was in prime location. The central ado bus station was within walking distance although for memory was about a kilometre and a half walk so you may want to consider a taxi. * AIR CONDITIONING - Worked well * HOT WATER - Worked * WIFI - Worked and didn’t drop out CONS * NO NATURAL LIGHT - Our room had one window which opened onto the communal corridor so there was no natural light. This was not advertised at time of booking. * SECURITY - The large window that opened onto the communal corridor couldn’t be locked. This meant when we were out of the room someone could easily just open it up and get into our room. I was very uncomfortable with this and made reception aware. They sent someone up to fix it but it wasn’t fixed when we returned. I noted the room opposite ours had the same issue when I tested its window. * NOT CLEAN - When we went to use the pool there was a thick algae bloom and scum on the surface. It was not swimmable. * NOISE - This hotel seems to have a relationship with large tour operators. As such large groups of people come in the afternoon and leave early in the morning. They made a lot of noise in the mornings when they would leave and this went through the walls. Overall we weren’t happy with our stay and wouldn’t recommend this to others.

Хорошее расположение. С утра становится шумно - дорога рядом. Плохое расположение кондиционера - он дует прямо на кровать, на ночь его надо ставить на минимум, иначе продует. У отеля есть своя парковка, большой плюс. Из минусов: номер нельзя было закрыть снаружи, замок не срабатывал; его надо чинить