Hotel Mesa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mesa

Hotel Mesa

1563 S Gilbert Road, Mesa, Arizona, United States
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Set in a prime location of Mesa (AZ), Best Western PLUS Mesa puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park are just some of the facilities on offer. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like non smoking rooms, air conditioning, wake-up service, desk, alarm clock. Entertain the hotel's recreational facilities, including hot tub, fitness center, outdoor pool. Best Western PLUS Mesa combines warm hospitality with a lovely ambiance to make your stay in Mesa (AZ) unforgettable.Show More
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hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 23 Reviews
Amenities
All Amenities
Surroundings
Airport: Phoenix–Mesa Gateway Airport
(24.0 km)
Airport: Sky Harbor International Airport
(26.6 km)
Train: 16th St & South Mountain Ave
(27.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Mobility Accessible Queen Room
2

Mobility Accessible Queen Room

1 Queen bed
Non-smoking
Room Details
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Queen Room with Two Queen Beds - Non-Smoking/Disability Access

Queen Room with Two Queen Beds - Non-Smoking/Disability Access

2 Queen bed
Non-smoking
Room Details
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2 King Beds, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer, Full Breakfast

2 King Beds, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer, Full Breakfast

Non-smoking
Room Details
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Queen Room with Two Queen Beds - Non-Smoking
3

Queen Room with Two Queen Beds - Non-Smoking

2 Queen bed
Non-smoking
Room Details
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1 Queen Bed, Non-Smoking, Microwave And Refrigerator, 32-Inch LCD Television, High Speed Net, Full Breakfast
2

1 Queen Bed, Non-Smoking, Microwave And Refrigerator, 32-Inch LCD Television, High Speed Net, Full Breakfast

Non-smoking
Room Details
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King Room - Non-Smoking
3

King Room - Non-Smoking

1 King bed and 1 Sofa bed
Non-smoking
Room Details
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Guest Reviews(23)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
We traveled due to family death. Found pair of Sox under chair. Plumber in tub/shower were clogged. Received bottle of Lysol due to stench. My husband checked into 2 rooms that still had people in them. One of our family members had a room that the TV was broken. It was replaced the next evening
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
We stayed 4 nights. The hotel location is in a safe area of Mesa with good access from the interstate. Room was fine, although the bed sank way low in the middle. In the shower, it took almost no movement of the faucet to go from freezing to scalding hot. We reported this condition, and hope it will be fixed,
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 10, 2022
We stayed 4 nights. The hotel location is in a safe area of Mesa with good access from the interstate. Room was fine, although the bed sank way low in the middle. In the shower, it took almost no movement of the faucet to go from freezing to scalding hot. We
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Outside front of hotel looks new, inside is ran down. First room the put us in smelled like urine, next room was a little better. But decided not to stay. Pool is closed for renovations that I did not see going on.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Stayed 2 nights for at total of $266. While staff was friendly, inside seemed a little old. Beds were comfortable, but pillows were to thick and high which made it uncomfortable to sleep on. The most disappointing was the pool was closed for renovation, which I wish they would have mentioned when booking the hotel. Having a 5 year with her swimsuit, she was sad about this.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 4, 2022
This stay was a disaster from the time we checked in. We were originally checked into a very strangely configured room back in the elevator. We went down and requested a different room and were accommodated nicely, checked him, and discovered that the toilet had not been flushed. I contacted the front desk to have them send someone up and clean the bathroom. Three hours later I went down to the front desk to get some assistance and there was no one at the desk for five minutes to help me. They insisted they would get someone up to repair the toilet, which wouldn’t flush. The housekeeper said that she had reported it early that morning so they were aware it was a problem. We decided to go to dinner while they resolved it. When they came back they informed us that there was no maintenance on the property and they would need to move us to a different room. It was an inconvenience because I had already unpacked but it seemed like the only solution. We got new keys to discover they had checked us back into the room we had originally rejected because it was small, odd, and backed the elevator. Now it was about 10 o’clock and we were being moved to a fourth room. We had no Wi-Fi working and the channel changer didn’t work. We were told we could move again to another room that might have better Wi-Fi connection. Since we had already been to four rooms and it was 10 o’clock at night we decided to stay where we are. The next morning I contacted management again to ask for assistance with the channel changer and possibly the Wi-Fi. I was told she would do some checking and get back with me. Two hours later I reached out to her again and she said she hadn’t heard anything but would check again and get back with me. That was two days ago. We still have no TV or Wi-Fi. I have been trying to get a partial refund because of the horrid condition of the hotel and managment's inability to resolve the problems
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2022
By far worst Best Western I’ve stayed at. The hotel is very dirty and outside as well. Given a room that was still occupied. Awkward! Precheck in had no benefit. Had to do everything just as though I hadn’t done it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2022
Firstly the room was clean and the price reasonable. The included breakfast was very good. My dissatisfaction was with staff and a special request about the bed linens. I was totally ignored. First I made the reservation on line directly through Best Western, not a third party like Travelocity. Then I phoned the hotel directly with my request and was told it would be taken care of. After checking in I checked the bed in my room and it was NOT as requested. I phoned the front desk and only got a voice mail option. I left a message, but never received a response. If I had been told in the beginning they could not accommodate my request or had been called back I would have either brought my own or tried a different hotel. Worse was that after checking in, my concern was ignored when I attempted to talk with them. I ended have to go to a Kohls and buy what I needed. I know my request can be a bit of extra work for the housekeeping staff and thus I always leave a 20+% tip for each night. But this time it would appear my request and subsequent efforts never even made it to housekeeping and were completely ignored.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 10, 2022
Perhaps the worst hotel in our 11 day travels. WE booked, confirmed and double checked that we were reserving an accessible room. None were available on arrival. Their only help was to provide a very low, unstable clamp-on grab bar for the tub and a wobbly bath chair. The room was filthy, my feet left black dirt in the tub after walking from the bed to the bathroom, carpet was super dirty, hallway carpet was worn out, wallpaper was buckling, just a run down nasty place.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For cot policies, please contact the hotel.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 115
Set in a prime location of Mesa (AZ), Best Western PLUS Mesa puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park are just some of the facilities on offer. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like non smoking rooms, air conditioning, wake-up service, desk, alarm clock. Entertain the hotel's recreational facilities, including hot tub, fitness center, outdoor pool. Best Western PLUS Mesa combines warm hospitality with a lovely ambiance to make your stay in Mesa (AZ) unforgettable.

Services & Amenities

Public Areas

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About This Property

Nearest AirportPhoenix–Mesa Gateway Airport
Distance to Airport23.98KM
Nearest Train Station16th St & South Mountain Ave
Distance to Train Station27.01KM
Hotel Star Rating2