Hotel Plaza Venice

Hotel Plaza Venice Reviews

Hotel Plaza Venice

Viale Stazione, 36, Mestre, ItalyView Hotel Details
Hotel Plaza Venice
Hotel Plaza VeniceHotel Plaza VeniceHotel Plaza Venice
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1 night

Hotel Plaza Venice Guest Reviews

4.4/5
Very Good
509 review
Verified reviews
Location4.7
Amenities4.2
Service4.5
Cleanliness4.4
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All Reviews(509)
Positive reviews(485)
Reviews with photos/video(99)
Convenient location(120)
Easy to get around(118)
Close to train station(94)
Delicious breakfast(69)
Shower difficult to use(15)
Stayed multiple times(8)
Large bathroom(7)
Nice bathtub(5)
Negative reviews(24)
Ng Yoon Loke
Classic Room
Stayed in 2024年1月
Friends
3 review
4.7/5
Amazing
Posted on 2024年2月2日
Good location, just opposite the mestre station. Room is clean with large bathroom. The only negative thing is that the bathroom hot water pressure is low.
Response from Property: Many thanks for having shared your feedback. We are delighted to read you had a pleasant stay and we would like to host you again soon!Gianluca (Sales&Marketing Team)
Guest User
Classic Double Or Twin Room
Stayed in 2024年7月
Couples
1 review
2.7/5
Posted on 2024年7月6日
Directly opposite the station, immediate area a little bit suspect. Odd odour entering the hotel and from the bathroom. Otherwise clean, and housekeeping up to standard.
Response from Property: Thank you! We really appreciate you dedicated some of your time to review us!Gianluca (Sales&Marketing Team)
RAYMOND KWON YOUNG
Single Room
Stayed in 2024年6月
Business travelers
25 review
4.2/5
Very Good
Posted on 2024年6月18日
Great location as a staging area for visiting Venice as both the bus and train stations to Venice are located right across the street from the hotel. The bus terminal for the airport is also just a 5-minute walk away. There are also several pretty good restaurants in the neighbourhood. Breakfast is typical European Continental Breakfast, nothing spectacular but all right. Front desk staff are also friendly enough. One short coming is there is no coffee machine or electric kettle in the room, which means no coffee or hot tea in the room.
Response from Property: Thank you for having let us know about your positive stay, we are glad to hear it! Paola [Sales and Marketing Team]
KH
Nova Family Room
Stayed in 2024年6月
Family
4 review
4.7/5
Amazing
Posted on 2024年6月10日
It was a short but fantastic stay. The room that we had is we felt we had a big space to move around and the beds are wow big. However, there is 1 flaw, the toilet sink is kinda slow draining the water. I’m not sure if it is designed that way, hope not though. Overall, my family and I enjoyed our stay in this hotel, if only we are able to make changes to our itinerary for our Italy trip, we could have extended our stay.
Response from Property: thank you for your feedback and comment, we really appreciate it! Suggestions noted :) thank you . Many thanks. Paola (Sales&Marketing Team)
Guest User
Deluxe Room
Stayed in 2023年12月
Family
2 review
5.0/5
Outstanding
Posted on 2023年12月9日
Fantastic location. Lovely large room. Wonderful bathroom. Polite and efficient reception with great lunch recommendations!
Response from Property: All the team is extremely happy erading your positive feedback; thank you!Gianluca (Sales&Marketing Team)
Guest User
Deluxe Room
Stayed in 2023年11月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年2月15日
Satisfy with the hotel service. It is just opposite the train station. Very logistic and convenient. Would rebook the ticket if i have the chance to revisit venice
6/10
Response from Property: We're delighted to hear you were satisfied with our hotel service and found our location convenient. We look forward to welcoming you back if you have the chance to revisit Venice!Gianluca (Sales&Marketing Team)
Guest User
Classic Room
Stayed in 2024年6月
Family
1 review
4.7/5
Amazing
Posted on 2024年6月8日
Excellent location, just across train station and steps away from Airport bus station. Room is clean but a little bit small. Friendly staff allow mw to checked in at 10 am.
Response from Property: We are located a 10-minute train ride from Santa Lucia Train Station and a 10/15-min bus ride to Piazzale Roma. It’s indeed very easy to reach Venice downtown from our hostel. Paola [Sales&Marketing Team]
Hatem
Classic Triple Room
Stayed in 2023年11月
Couples
1 review
5.0/5
Outstanding
Posted on 2023年11月21日
Stayed here just for 1 Night but we can gladly say that it’s worth the price! 📍Location: Perfect, right in front of the train & bust station 10’ away from Venice with the bus (ticket 3€ back/forth) 🛎️ Staff: Everyone from the reception up to the maid were all very friendly.. EXTRA+: We felt more than welcomed from the reception as they were all very professional, polite and knowledgeable, excellent communication skills.. even told us places to visit in Venice.. 🦠 Everything was clean & well prepared 🔑 Electronic key card 💼 Allowed me to store my luggage after checkout which I appreciate. 🔇 Quiet ✈️ Called us a transfer for the airport 🏢 Very descent common areas and fast elevators (6th floror) 💸 Worth it
Response from Property: We are so glad you fully enjoyed your stay at Hotel Plaza Venice! Thank you for contributing with a detailed review: costumer service means everthing to us and we are happy you felt welcome.We really hope to have the opportunity to welcome you again in the near future!Gianluca (Sales&Marketing Team)
Guest User
Classic Room
Stayed in 2024年5月
Solo travelers
9 review
4.7/5
Amazing
Posted on 2024年5月5日
Amazing staff and location. You can be in Saint Lucia within 20 minutes of booking the train from your hotel.
Response from Property: We are happy to know that you've had a comfortable stay with us and that you were pleased with our reception service. Paola (sales&marketing team)
Clive Tet Fong
Classic Room
Stayed in 2024年5月
Couples
5 review
3.7/5
Posted on 2024年5月7日
Great location, need a refresh, very dated and tired looking decorations. Told front desk my air fin was not working , they were to send someone but no one came, extractor fan in bath room not working. They don’t seem to have checks in place to improve their customer stay experience , rather a reactive approach to fixing things. Cleaners could easily check facilities and report and malfunctions as customers don’t always provide feedback.
Response from Property: Thank you for having rated us: we have carefully read your notes and feedback. We will use your feedback to improve our service and facilities and for the future plans we have for our hotel. Thank you, Paola (Sales&Marketing Team)
els_ireland
Classic Room
Stayed in 2024年4月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年4月27日
perfect location right opposite the train station, you can be in venice fifteen minutes after walking out the door. clean rooms and friendly staff, we had a great stay!
Response from Property: Thank you so much for such a great review, loving it! Looking forward to having you back! Gianluca [Sales and Marketing Team]
boojoon
Classic Room
Stayed in 2024年3月
Solo travelers
18 review
4.2/5
Very Good
Posted on 2024年3月25日
Location is excellent. Room is old but OK. There was no sewer smell this time. There is a big supermarket Interspar in 10 min walking distance. Bus station is nearby and Mestre railway station in the front of hotel. Can easily take airport bus.
Response from Property: Thank you for having let us know about your positive stay, we are glad to hear it! Gianluca [Sales and Marketing Team]
dantamanago
Nova Executive Room
Stayed in 2023年9月
Family
4 review
5.0/5
Outstanding
Posted on 2023年9月23日
Overall a great stay for me and my family! Great check in process! It was smooth and fast! We got a Family Room and it is furnished exactly as shown in the photos. The food was decent. The location is absolutely fantastic. It is only a 1 min walk to Mestre Station where you can board the train into Venice Island. The few minor issues we had were the lack of toothbrush and toothpaste when we first check in, turns out we have to ask for them as they're not given immediately. And also there were no kettle to boil water to make coffee or tea, which is a surprising given that this is a 4-star hotel, however, it is not a major problem for us and it is still a 10/10 recommendation to stay at this hotel.
Response from Property: We really appreciate your positive review, thank you for having stayed with us! And thank you for sharing also some photos,! Gianluca [Sales and Marketing Team]
Maryno
Classic Double Or Twin Room
Stayed in 2024年3月
Couples
7 review
4.7/5
Amazing
Posted on 2024年3月27日
Nice hotel. Very near to station and bus stop. The only minus point for this is not in the island.
Response from Property: Many thanks for sharing your review with us :) It's true, we are not in the Island but we are located in an extremely convenient location; right in front of Mestre-Venice Train Station making Hotel Plaza only 10 min by train/bus to Venice island and 20 minutes to Marco Polo International Airport.We hope to welcome you again soon!Gianluca (Sales&Marketing Team)
Anonymous User
Classic Room
Stayed in 2024年3月
Friends
1 review
4.7/5
Amazing
Posted on 2024年3月18日
The location was very convenient right outside the train station and the staff was helpful and friendly
Response from Property: We are located right in front of Venezia-Mestre Train Station and it is a 10/15-min bus ride to Piazzale Roma. It’s indeed very easy to reach Venice Island. You are just right: we boast a prime location! Hope to see you back at Plaza Venice very soon! Gianluca [Sales&Marketing Team]