NH Venezia Laguna Palace

NH Venezia Laguna Palace Reviews

NH Venezia Laguna Palace

Viale Ancona, 2, Mestre, Veneto, 30172, ItalyView Hotel Details
NH Venezia Laguna Palace
NH Venezia Laguna PalaceNH Venezia Laguna PalaceNH Venezia Laguna Palace
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NH Venezia Laguna Palace Guest Reviews

4/5
Very Good
47 review
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.2
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All reviews(47)
Positive reviews(43)
Reviews with photos/video(9)
Awesome stay(16)
Clean and tidy(9)
Great service(8)
Great location(5)
Negative reviews(4)
Puvin
Standard Double
Stayed in Jul 2024
Solo travelers
7 review
3.0/5
Posted on Jul 24, 2024
The room was clean with a comfortable bed. Nothing palace-y about this hotel, no complimentary water, shower head pressure was terrible, gym provided no towel and water. Breakfast was average. You have to take a bus (about 15-20mins) to Venice Island.
Response from Property: Dear Guest,thank you so much for the lovely review about your recent stay at the NH Laguna Palace.Our entire staff works every day to recreate the feeling of being welcomed into a family home for our Guests. Providing an efficient and discreet service remains a day-to-day priority. Your nice compliments on staff are a great reward to our continuous efforts to meet our Customers’ expectations.We look forward to welcoming you back very soon for your next experience!Arrivederci
Bimol
Standard Double
Stayed in Jul 2023
Family
4 review
1.7/5
Posted on Aug 2, 2023
One of the worst hotel at Mestre, Never come back here and we don’t advise to stay at this hotel
Family1
Family Room Triple
Stayed in Jul 2023
Family
16 review
2.2/5
Posted on Jul 12, 2023
It's really big room but very very old style and even NO USB cable socket into room and broken door and mirror.
Guest User
Standard Room
Stayed in May 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 1, 2023
Very nice and clean room, only 10 minutes away from Venice by bus, bus stop is right in front of the hotel. Highly recommended.
Ali
Superior Triple
Stayed in Oct 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 1, 2022
Perfectly perfect . Receptionist was so lovely and helpful. Room quality is so high. All is perfect for me. I recommend this hotel.
Guest User
Standard Double
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Good location
Anonymous User
Standard Room
Stayed in Oct 2022
Couples
7 review
5.0/5
Outstanding
Posted on Dec 3, 2022
Good hotel. Worth money
Miqishu^
Standard Double
Stayed in Aug 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Aug 31, 2024
This time we were traveling in a motorcade, from Horgos, Xinjiang, all the way to Gayton, England! So we required the hotel to include breakfast and parking! This hotel had both! What else could I ask for! It just happened to be a concert... The hotel price tripled
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Response from Property: Dear Guest,Thank you so much for the lovely review about your recent stay at the NH Laguna Palace.We are glad to learn that our staff have contributed to make your stay a memorable experience and that you enjoyed the super central location of the property, just a short walk from all the main attractions.We look forward to welcoming you back very soon!Arrivederci
Alexey
Standard Double or Twin Room
Stayed in Feb 2024
Travel with friends
13 review
3.5/5
Posted on Feb 4, 2024
The hotel left mixed feelings. We stayed here for two nights and then moved on to the islands. The large room and comfortable beds are offset by the non-working air conditioning system. When we checked in, it was +27 degrees in the room, and there was no way to fix this - except by opening the window. But keeping it open all night is not an option; the temperature at night dropped to an invigorating +3, and the window is located exactly above the head of the bed. What was also unpleasantly surprising was the lack of slippers and water bottles in the room. For a 4* hotel it is at least strange. There is a minibar in the room, but there are no prices for its contents - so nothing was taken from the bar in order to avoid unpleasant surprises upon check-out. During check-in, the front desk employee "stole" our breakfast by saying the room was booked without breakfast. It quickly became clear that he was mistaken - we decided to think that way. The plumbing in the bathroom is “tired” in places, but overall there are no serious complaints. Good soap and soap supplies, but, again, the hotel doesn’t seem to know about any hygiene kits. Cleaning was fast, both times the maid was done while we were having breakfast. Breakfast is “classic” Italian: scrambled eggs, bacon, several types of cold cuts, muesli, yogurt, pastries, coffee and diluted juices. From fruits - whole oranges and pears and chopped kiwi and melon. Vegetables: lettuce leaves. The area itself is far from “civilization”; it takes about 20 minutes to walk to the Mestre railway station. But for us, the location of the hotel in this case did not play a special role.
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Jiajiameier-
Standard Double
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The hotel is super clean, the location is excellent, and the room was upgraded for free, which is very good
Original TextTranslated by Google
Response from Property: Dear Guest,thank you so much for the lovely review about your recent stay at the NH Laguna Palace.Our entire staff works every day to recreate the feeling of being welcomed into a family home for our Guests. Providing an efficient and discreet service remains a day-to-day priority. Your nice compliments on staff are a great reward to our continuous efforts to meet our Customers’ expectations.We look forward to welcoming you back very soon for your next experience!Arrivederci
Hutiancheng-horizonsheji
Standard Double View
Stayed in Apr 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jul 10, 2024
A relatively new hotel in Venice, the room is clean and larger than the average European hotel, it should be an exhibition hotel
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for the lovely review about your recent stay at the NH Laguna Palace.We are glad to learn that our staff have contributed to make your stay a memorable experience and that you enjoyed the super central location of the property, just a short walk from all the main attractions. We thank you for noticing our strong points during your stay. We look forward to welcoming you back very soon!Arrivederci
Guest User
Superior Double Room
Stayed in Mar 2024
Family
12 review
4.0/5
Very Good
Posted on Apr 5, 2024
It feels like a renovated exhibition office. The room size is OK, the service is good, but it is very old, everything is old. NH is still a brand, there are many cities, I don't know if it will be newer. You can park for free at the sushi restaurant next to it.
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Guest User
Standard Double or Twin Room
Stayed in Mar 2024
Couples
4 review
1.5/5
Posted on Mar 31, 2024
I saw the pictures of this hotel on Ctrip and felt that it was a relatively formal large hotel. The room rate was not cheap, so I placed an order with confidence. However, there were many complaints during the two-night stay: 1. The location of the hotel is only about 1.5 kilometers away from the railway station, which is not far away, but in fact, after arriving at the hotel, it feels very remote, and there are basically no facilities around. The first impression I got was that I was in the countryside, and I fainted. The location of the hotel is a huge pit.  2. We booked a double room or a room with two single beds. The hotel on Ctrip does not provide a request for two single beds. As a result, when we arrived at the hotel, we asked for a room with two single beds. The front desk staff said that you did not request it in advance, so we cannot provide it. 3. Although the room is not small, the hardware conditions are very poor. There are no power plugs on both sides of the bed. Only the power plug of the table lamp on the table can be unplugged for the conversion plug, and the plug is estimated to be of poor quality and poor contact, causing a short circuit. I went down to find the front desk staff again. It is estimated that they are accustomed to this. There was no maintenance staff at night, so they changed our room.  4. The problem of the power plug in the changed room is still the same, shaking, indicating that the overall circuit decoration quality of the hotel is very poor and backward. 5. The hotel room does not provide disposable slippers (the toiletries are regular but not provided) 6. The mini bar is a pit ❗ There is no clear reminder. We drank a bottle of water in it according to the free experience of staying in a hotel in Milan, and were charged 3 euros for it when checking out. 7. The variety of the buffet breakfast is acceptable, with soy milk and rice milk, which are the only ones I like. Overall, this hotel is large and useless (as a tourist, the hotel fitness facilities are basically not used), the overall management level is very poor, and the experience of tourists' personal experience is very poor! ! A disappointing stay.
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Guest User
Standard Double
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 12, 2023
The hotel is very new. Every morning, the airline's stewardesses and pilots check in. It is probably their designated hotel. The hotel is about 1.2km away from the Venice master train station, and it takes 20 minutes to walk. The 43 road at the entrance of the hotel and the 4L about 500 meters away from the hotel can go directly to Venice, and the drive takes about 20 minutes. 43 Road runs every 30-40 minutes, and 4L Road runs every 10 minutes, which is very convenient. You can download the app to buy tickets, or you can buy tickets at the 24h self-service not far from the hotel, and you can also buy tickets at the convenience store not far from 4L, 3 Euro round trip. The front desk of the hotel will give you a map, pay attention to the blue "T" icon sign, it is not difficult to find. There are two big supermarkets next to the 4L bus station. They buy fruits and eat a lot of good and strange foreign foods. There are also many restaurants near the supermarket. The downside is that the newly renovated smell is not small, and the central air conditioner cannot adjust the temperature.
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Xiaocaishen
Superior Triple
Stayed in Jul 2023
Family
15 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Staying in the original room continuously, the hotel is big and the room is big, which can be praised 👍The location is relatively convenient, there is a large supermarket about ten minutes' walk away. Facilities: good Hygiene: very good Environment: good The service was excellent
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