Hotels near Metairie, Metairie

We had a lovely stay at the Country Inn & Suites, Metairie the second week of March 2023. We booked the hotel through our credit card and check in was a piece of cake. They do ask for your plate # and a credit card for incidentals, so make sure you snap a picture of your plate when going in to check in -- it'll also come in handy for paying to park around the city as well. Our room was in the main building and it was quiet and felt safe. My family enjoyed the breakfast and the variety every morning. The location was terrific and we found that going out the side of the parking lot and then using the side streets, it was easier than trying to navigate the u-turns on the main highway. I was surprised that our room was serviced every day during our stay as other brands of hotels still have a once every 3 day policy. There seemed to be a variety of workmen, nurses staying at the hotel as well as families and a tour group bus. The front end girls were terrific and always had a smile on their face!

If this hotel isn’t kicked out of the Marriott family of brands soon, I’ll be shocked. We stayed at the Sheraton Metairie for two nights in April, and I haven’t seen a place this sad. At least fleabag hotels expect to be fleabags, and there is a certain expectation. But this hotel is a Sheraton! How does the usually high-quality Marriott company let this happen with one of their hotels? I was going to complain to Marriott and took some notes: - Room smelled like it had been smoked in; hotel is non-smoking - Several Stains on Carpet - A/C intake was dusty; when is the last time they changed the filter? - The leather headboard was all scratched up, badly. - It was dusty under the bed, with leftover items from previous guests (including Cheetos) - Dust and grime clinging to floor lamp - No mention of housekeeping protocols for Covid, and there was no housekeeping during our stay. - Cable TV not plugged in; although I was able to DIY and connect the HDMI to the cable box. - Torn lampshade on bedside lamp. - The finish was coming off the wood in bathroom - Grime on back of bathroom door. - Bedskirt was filthy!! - Ice maker on 5th floor didn’t work; had to go to 6th floor. - Breakfast took nearly an hour to arrive after ordering (at least they comped it) - The bar staff was nice but completely untrained. When I asked for the same glass of red wine my wife was having, I was brought what looked like Moscato, because they were out of red wine. - The bar itself had almost no alcohol available. Limited beer, no red wine, virtually no liquor. But everything they had was $3, so there’s that. - The front desk wanted to charge me $6 for a small bag of popcorn. Either that was the actual price of a larger bag, or the hotel is price gouging. Hotel is not set up to simply scan the bar codes of items, and they instead go off a price list at the desk. - Complete and utter indifference from management. While we were sitting for an hour at breakfast, the other group in the restaurant appeared to be the manager and maybe the owners? Or maybe it was Marriott reps. They were asking what it would take to get a good review. Yet they watched us wait an hour for breakfast and said nothing. Hopefully, they will see this review and do something. The reality is this place needs to be shut down and redone from top to bottom. Get more staff and actually train them. Stock the bar. Clean the rooms; and actually look under the bed. Older hotels don’t bother me; but when a hotel doesn’t live up to the basic cleanliness and service standards that their brand entails, that’s just not acceptable.

Clean and nice room but not all rooms have microwave and fridge. Service could be better. No ice machine or beverage machine but they have ice water in the lobby. It was ok for one night.

Appena arrivate abbiamo appreso che nella nostra prenotazione c'erano dei problemi, eravamo in quattro ma la camera prenotata era da due. Nessun problema per il ragazzo della reception (non ricordo se si chiamasse Jonathan o james ), ha dimostrato una comprensione incredibile. Ha trovato una soluzione immediatamente conciliando tutte le problematiche e alla fine ci ha dato una stanza grandissima comprensiva di angolo cottura e tutti i comfort. L'hotel è datato ma non dimostra i suoi anni, si respira un'aria profumata e tutto è pulitissimo. All'esterno una piscina predisposta anche per i disabili, davvero apprezzabile. Il parcheggio è proprio davanti all'hotel. Ottima anche la colazione. Consiglio vivamente questa struttura dove ho trovato tutto quello che si puo' desiderare e ancora grazie all'uomo della reception che ci ha salvato il soggiorno.

A standard American hotel

Good location, near the airport, there is a free bus to the airport. There is also a rental fee of 35USD from the city centre. The rooms are large, very clean, rich in breakfast, fruit, fresh milk, bacon, etc. The hotel staff is great and the quality is much better than the average American hotel.

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

My 93 year old husband and I spent two nights at Hotel indigo last week and were very pleased with our experience. The room was nicely appointed in the bathroom was spacious though we did have an accessible room. The bed was very comfortable, especially the pillows! Every place in the hotel was very clean, and nicely appointed. We were most impressed with the Front desk staff who were so helpful, courteous, and kind. We want to do a shout out to Susanne, who couldn't have been nicer, as well as professional. The common interest hotel dining room had good food at reasonable prices. The valet parking was a bit pricey, but very convenient and the attendants were also very helpful. Just around the corner on Carondelet Street we discovered the Gallier oyster bar, which had good food at a reasonable price.