Check in was slow and the lady was very rude,the guy working made me wait while dealing with employees who came in the lobby after i was there waiting. The room had an ironing board but no iron tried calling the front desk but the phone in the room didn't work. Went asked the desk for 1 and i never got 1 my entire stay.tub was dirty there was no toilet paper holder the tissue was on the back of the toilet. On Saturday morning a housekeeper knocked and asked for our dirty towels, i asked for clean towels as we wanted to shower and go eat,it took an hour and a half to get clean towels. There were old appliances in front of our room door. The water was always luke warm we couldn't take a hot shower. None of the staff have any customer service skills and most of them don't speak english .the floor was dirty it needed to be mopped. It was a smoking room but had no ash tray.Bed cover had a cigarette burn.