Metairie Hotels with Airport pickup service

One of the most disappointing things about this hotel is that they were not offering airport transportation as advertised on their website. I don' tkn ow if it was just for the two days I was there, but I was counting on this feature for comfort and convenience. Front desk was friendly. Breakfast buffet attendant seemed rather rude. The walls were PAPER THING. I could hear our next door's neighbor's conversations and could hear their tv. I appreciated the bathroom amenities and the environmentally friendly dispensers. The smurf size plastic bottles seem so wasteful so this was a refreshing approach. Had I known it was DOVE products, I would have brought my own shampoo ..etc Overall, it was a reasonable price and served my purpose.

We had a brief but wonderful stay at this location. I had a 5 am flight out in the morning, and Renee at the front desk was very helpful, arranged transportation for me, provided recommendations on local restaurants, would recommend this hotel without reservation (pun intended)

Conveniently located minutes from Downtown New Orleans, the French Quarter and Louis Armstrong International Airport. Our hotel in Metairie, LA, seamlessly blends classic style with modern tech and a great location in the hub of Metairie's Central Business District on the shores of Lake Pontchartrain. Our hotel in downtown New Orleans offers an expansive combination of 220 guest rooms and suites with exceptional views of the Greater New Orleans Area. Enjoy complimentary Wi-Fi in our hotel lobby and restaurant with private and communal seating. Contemporary and stylish, our M Club Rooms and suites come with access to our M Club Lounge — an exclusive space for work or relaxation. With over 8,500 sq. ft. of flexible meeting space and full-service in-house catering, our Metairie hotel, near downtown New Orleans, is prepared to host your next corporate or social event.

The front desk brother is very polite and the service is very good. The hotel has a gym and a small pool. There are many choices to eat around. The only thing is that the Crown Hotel was booked on Trip.com before, but before departure, I was told that the name was changed and it was not the Crown at all. This operation of Trip.com is indeed a bit unacceptable, it is false propaganda...

First getting there the outside was clean and landscape decent. The customer service was great. I was acknowledged as a reward customer. There was a customer in ahead of me which to a little while, the clerk apologized for delay. The room was excellent. Loved it😍 Would definitely recommend

Do not book this room expecting to find much of what made the Ace Hotel special, aesthetically. The staff is still fantastic, don’t get me wrong, but the vibe has changed for the worse. Now rebranded as “The Barnett” we were very disappointed. We used to love coming here, and truly appreciated the dark art deco aesthetic. Now, they are in the process of sterilizing it. The now light colored walls and weird pinkish shutters don’t work with the fixtures, floors, bathroom tiles, etc. It feels like the soul of the place has been ripped out to satisfy what some bland corporate designer thinks a hotel should be, but that’s missing the point entirely. Yes, it could have used some renovations and touch ups, but you didn’t have to ruin it. We didn’t stay at the Ace (nor did we book a pricey room at “The Barnett”) to stay at some bland hotel, we wanted something different. It’s sad to say, but we probably won’t be back. Pay attention to the date of the reviews. Most of the reviews here are from the Ace, not the Barnett, which is misleading considering how much has changed. The old vibe was great, the new one is bland and feels off. Don’t try to force something special to be what it isn’t.

TownePlace Suites New Orleans Harvey Westbank is located midway between the world famous French Quarter and Naval Air Station New Orleans allowing easy commutes to the Quarter, Caesars Super Dome and Naval Air Station New Orleans. Relax and unwind in our spacious suites with all the comforts of home including a fully equipped kitchen and separate living spaces. Our great location will reduce your travel time leaving more time to explore and enjoy one of Americas most beautiful cities. Visit nearby attractions such as The Vieux Carre French Quarter, Tulane University and The National WW II Museum. TownePlace Suites New Orleans Harvey aims to be a place where you feel as comfortable as you do in your own home.

Clovia was a wonderful hostess who was very kind hearted. She took very good care of me and my mother in the morning making sure we were good and got everything we needed. The rooms were very clean and the workers at the front desks were nice. Will definitely be back!

Located in Marrero, Comfort Inn Marrero - New Orleans West is within a 10-minute drive of John A. Alario, Sr. Event Center and NOLA Motorsports Park. This hotel is 8.7 mi (14.1 km) from Ernest N. Morial Convention Center and 8.7 mi (14.1 km) from National World War II Museum.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 10 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 73 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves, as well as phones with free local calls.

I stayed at this hotel 10-14 January 2022 for government business and I will never stay at this location, or another Courtyard by Marriott again. First of all, I booked my reservation myself because I was to tell the booking receptionist what group I was with. I called several times in November to book a room but was placed on hold for 15+ minutes each time never being able to complete the booking process. I ended up reserving a room using the Bonvoy app. The actual stay was decent besides the constant slamming of doors, the blinking light directly above the bed, and the confusing light switch setup. The room was clean and modern, but for a 4-day stay I did expect at least one visit from the cleaning staff, but that seemed a bit excessive. Throughout this time, and navigating around the government business I was attending, I attempted several times to confront the desk clerk about ensuring I receive the government rate as I was unable to do so over the phone prior to arriving. On the third night of my stay I received a confirmation via the Bonvoy app that I would receive the government rate. I also got verbal confirmation from the clerk working the night desk on 13 January when I asked if there would be any issue with me checking out at 3am the next day. Checked out of the hotel and was on my way to the airport when I received the electronic receipt in my email for $299/night. This is not the government rate. Upon returning to work the following Monday I called and was directed to speak with Jeanine about the issue. Even though she did assist me with reversing the tax charges, she was rude, unsympathetic, and disruptive as I tried to explain the issue. She did confirm that she was given a list of members who were to receive the government rate but that she took no further action because I did not call to confirm that my name was on the list or that I was indeed attending....if my name was on a list that was given to you, and I had an active reservation 2 months prior, why would this be a problem? Name on list...check. Reservation made by the same name....check. Not so fast! Because I was having difficulties communicating with Jeanine, I had a co-worker of mine who deals with hotel billeting speak to her and she claimed to him that I was extremely rude and degrading to her, which is an absolute lie. I never called her by anything but her name, never used profanity, and only raised my voice when she interrupted me so I could finish what I was saying. Still, no progress. Because of this trip being directed by government, it is not supposed to cost the military member a dime out of pocket. My leadership decided that if I could get a letter from the hotel stating they would not honor the government rate, the hotel cost may be covered. Wrong. After politely requesting such a letter from Jeanine 3 times, I was given what is basically Jeanine's excuse slapped on letterhead. 3 months after this whole ordeal I am now looking at being persona