Hotels near Lafreniere Park, Metairie

Clean and nice room but not all rooms have microwave and fridge. Service could be better. No ice machine or beverage machine but they have ice water in the lobby. It was ok for one night.

Good location, near the airport, there is a free bus to the airport. There is also a rental fee of 35USD from the city centre. The rooms are large, very clean, rich in breakfast, fruit, fresh milk, bacon, etc. The hotel staff is great and the quality is much better than the average American hotel.

The front desk staff was super nice, the room was clean and the location was good. It was convenient to go to Downtown and there was a shopping center next to it. Breakfast is American, but it is OK, overall recommendation.

If this hotel isn’t kicked out of the Marriott family of brands soon, I’ll be shocked. We stayed at the Sheraton Metairie for two nights in April, and I haven’t seen a place this sad. At least fleabag hotels expect to be fleabags, and there is a certain expectation. But this hotel is a Sheraton! How does the usually high-quality Marriott company let this happen with one of their hotels? I was going to complain to Marriott and took some notes: - Room smelled like it had been smoked in; hotel is non-smoking - Several Stains on Carpet - A/C intake was dusty; when is the last time they changed the filter? - The leather headboard was all scratched up, badly. - It was dusty under the bed, with leftover items from previous guests (including Cheetos) - Dust and grime clinging to floor lamp - No mention of housekeeping protocols for Covid, and there was no housekeeping during our stay. - Cable TV not plugged in; although I was able to DIY and connect the HDMI to the cable box. - Torn lampshade on bedside lamp. - The finish was coming off the wood in bathroom - Grime on back of bathroom door. - Bedskirt was filthy!! - Ice maker on 5th floor didn’t work; had to go to 6th floor. - Breakfast took nearly an hour to arrive after ordering (at least they comped it) - The bar staff was nice but completely untrained. When I asked for the same glass of red wine my wife was having, I was brought what looked like Moscato, because they were out of red wine. - The bar itself had almost no alcohol available. Limited beer, no red wine, virtually no liquor. But everything they had was $3, so there’s that. - The front desk wanted to charge me $6 for a small bag of popcorn. Either that was the actual price of a larger bag, or the hotel is price gouging. Hotel is not set up to simply scan the bar codes of items, and they instead go off a price list at the desk. - Complete and utter indifference from management. While we were sitting for an hour at breakfast, the other group in the restaurant appeared to be the manager and maybe the owners? Or maybe it was Marriott reps. They were asking what it would take to get a good review. Yet they watched us wait an hour for breakfast and said nothing. Hopefully, they will see this review and do something. The reality is this place needs to be shut down and redone from top to bottom. Get more staff and actually train them. Stock the bar. Clean the rooms; and actually look under the bed. Older hotels don’t bother me; but when a hotel doesn’t live up to the basic cleanliness and service standards that their brand entails, that’s just not acceptable.

Wish they had free wi-fi & free breakfast. Some room service would be nice as well because a lot of sick people stay there & just don’t feel like getting out of the room. Everything adjacent to it closes down @ 8 pm & pretty costly. There’s a nice little snack store in the lobby. Nice pool/jacuzzi area. They should really give discounts to patients & family members staying with them, it can get really costly staying there. Very clean & comfortable rooms. Coffee maker, refrigerator, hair dryer, shampoo & sundries. Nice atrium to sit in & enjoy. Great free parking garage connected. Some valet service to park your car, close @ 6 pm. No bellmen but they do have carts to help with luggage transfer. On site laundry too, very helpful on long stays. Thank you trip.com for this great rate! 😁

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

My 93 year old husband and I spent two nights at Hotel indigo last week and were very pleased with our experience. The room was nicely appointed in the bathroom was spacious though we did have an accessible room. The bed was very comfortable, especially the pillows! Every place in the hotel was very clean, and nicely appointed. We were most impressed with the Front desk staff who were so helpful, courteous, and kind. We want to do a shout out to Susanne, who couldn't have been nicer, as well as professional. The common interest hotel dining room had good food at reasonable prices. The valet parking was a bit pricey, but very convenient and the attendants were also very helpful. Just around the corner on Carondelet Street we discovered the Gallier oyster bar, which had good food at a reasonable price.

The rooms are roach infested, the guests can be loud in the wee hours of the morning, and your maintenance requests will not be completed. We did not complain about the roaches during our stay because the front desk staff were absolutely wonderful. However, we realized that once they take your money and you leave, customer service no longer exists even when your stay is over $1200 dollars. Well, at least with the general management team. The general manager was the one who prompted me to leave this review after a potential identity theft incident that I brought up to the motel's attention, so I figured if she can't make us happy by simply being accountable for her actions, (inability to properly follow-up and resolve customer issues). I would follow her instructions and leave a review online instead. I recommend this motel if you're okay with your identity possibly being used to book rooms, roach infestations, loud guests, and no responses to maintenance requests. Also, I recommend that if you have any issues that you address them before you leave because once you check out, you'll have to deal with general management who has no regard for anyone else but themselves and they will make sure to remind you of that too when you bring it up to their attention after the fact.I’m